Trusted Agent profile · Exeter
★★★★★
228 reviews across 3 platforms
2 Southernhay West, Exeter, EX1 1JG
Robert Williams's office in Exeter, at 2 Southernhay West, is rated 4.9 out of 5 across 228 reviews on three platforms, including 216 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robert Williams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
GoogleMadeline secured a rental property for us in Dartmouth. Madeline has a lovely personality and is very helpful. Throughout we found Madeline to be professional and her assistance was invaluable.PositiveResponsiveness, Quality, Professionalism, Value
Hi Hazel, thank you for the review, it's very much appreciated.
5/5
GoogleSuzanne gave brilliant prompt, helpful advice when selling both properties through Robert Williams. We thoroughly recommend them.
Thank you Charlotte, it has been a pleasure working with you.
5/5
GoogleHighly professional and easy to deal with we would recommend Robert Williams if selling your home and would certainly use them again without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Emma, its much appreciated. All the best 😃 …
5/5
GoogleIt was an excellent experience letting property from Robert Williams Estate Agent. We are very thankful to Madeline for helping us through the process.PositiveResponsiveness, Professionalism
Thank you Nakul, we appreciate you taking the time to review us.
5/5
GoogleRobert Williams have been excellent in all aspects of our tenancy, always quick to respond to issues and getting things fixed without quibble.PositiveResponsiveness, Professionalism
Thank you Simon, it's been a pleasure working with you and we wish you all the best for the future.
5/5
GoogleExcellent customer service. Resolves tenant issues quickly and efficiently.
Many thanks Tim
5/5
GoogleGreat agent - polite and helpful and really helped us find our last two rentals
Many thanks Patrick, it's been great working with you and we hope you are enjoying your new home.
5/5
GoogleThe team at Robert Williams have been an absolute pleasure to deal with over the years for buying, selling and renting in Exeter. They are knowledgeable, honest, friendly & helpful. Simply put the best estate agents I’ve ever done business with. I would highly recommend them to anybody for a professional and efficient service with a genuine personal touch. A real shame most other agents can’t perform to the same level.
5/5
TrustpilotTruly fantastic estate agents!
The team at Robert Williams have been an absolute pleasure to deal with over the years for buying, selling and renting in Exeter. They are knowledgeable, honest, friendly & helpful. Simply put the best estate agents I’ve ever done business with. I would highly recommend them to anybody for a professional and efficient service with a genuine personal touch. A real shame most other agents can’t perform to the same level.
5/5
GoogleReally great work! Really helped with all enquiries and delivered a great service!
Many thanks George.
5/5
GoogleWe have had a positive experience with our purchase through this agent. They have kept contact and gone that extra mile during a very difficult time (Covid-19 lockdown). Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you for your review Lara, it is very much appreciated. We are pleased that things worked out despite the difficulties caused by Covid 19. We hope all goes smoothly with the work you have planned, and that you and your family have many happy years there.
5/5
GoogleExcellent company that understands the market that give good sound advice and support. Good follow up with a friendly professional approachPositiveResponsiveness, Quality, Professionalism
Many thanks for the review Dave, we were really happy with the outcome of your sale. All the best for the future.
5/5
FacebookRobert Williams (Sarah, Oliver) have for the past few years provided courteous, prompt & professional service - thank you!
Thank you very much for your kind words Paul. It is our pleasure.
5/5
GoogleExcellent, always prompt in replying to my emails and were willing to show me round the property multiple times - very happy!
Thank you for taking the time to write a review Chris, and great to hear you were happy with the service.
5/5
GoogleSuzanne, James and Ollie couldn't have been more helpful, leading to a successful, speedy conclusion in spite of Covid and Christmas. Ten stars!!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the review Jill. We're glad the sale has gone through quickly and hope you are very happy in the property.
5/5
GoogleAn excellent service provided by this estate agent. Very helpful and assisted in choosing the appropriate buyer leading to a speedy sale.PositiveProfessionalism, Value
Thank you for taking the time to write a review Stephane, it's much appreciated.
5/5
GoogleGreat experience. Made everything easy for us.
Thanks Anthony, we hope you're happy in your new home.
5/5
GoogleThe best Estate Agency in the world. I'm with them for 12 years and they are amazing.
Thank you for review, it's been a pleasure working with you over the years!
5/5
GoogleVery professional agents. They answered every question I had and helped me find a great house.PositiveResponsiveness, Professionalism
Thank you Sultan, we hope you enjoy living in the property.
5/5
GoogleMadeline always finds tenants for us very easily, which it one of the main elements when renting a property.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the review John, it's much appreciated.
5/5
GoogleWe had good advice before selling. Friendly and easy to get hold of, communication was good and the whole process was generally stress free. Would definitely recommend.
Dear Julia, thank you for taking the time to write this kind review, it is much appreciated.
5/5
GoogleAn excellent service all round. Excellent staff to steer you through the process.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Tony, it's always been a pleasure working with you!
5/5
FacebookWe have recently let a house from Robert Williams. Sarah Coleman looked after us from initially showing us around the property to handing the keys over. She was beyond helpful and nothing was too much trouble. I’m sure I was an utter pain at times but she was brilliant all the way through. Highly recommend and a huge thank you
5/5
GoogleGreat service whilst buying a house.kept updated every step of the way, suzanne was a pleasure to deal with.highly recommended.PositiveProfessionalism
Thank you for your kind comments Wayne. It was a pleasure helping you. Covid times have been hard for us all so thanks for your patience too. I hope you are happy in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Williams's Exeter office has 228 reviews across three platforms: 216 on Google, 10 on Facebook, 2 on Trustpilot.
Robert Williams Exeter is rated 4.9 out of 5 across all 228 reviews, and 4.9 out of 5 on Google from 216 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Williams, Exeter won Gold.
Robert Williams Exeter, 2 Southernhay West, Exeter, EX1 1JG.
