Trusted Agent profile · Eston, Middlesbrough

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Michael Poole Eston reviews

4.8

★★★★★ Excellent

399 reviews across 2 platforms

129 High Street, Eston, Middlesbrough, TS6 9JD

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Michael Poole's office in Eston, Middlesbrough, at 129 High Street, is rated 4.8 out of 5 across 399 reviews on two platforms, including 201 Google reviews rated 4.8.

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4.8 / 5

201

Reviews on Google

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Michael Poole Eston

Michael Poole Estate Agents sits proudly on Eston’s high street serving neighbouring towns including Normanby, Teesville, South Bank, Grangetown, Whale Hill and Lazenby forming the TS6 postcode, and what a wonderful postcode this is! Here at the Eston branch we pride ourselves on our local knowledge, we understand the importance of school catchment areas, transport links, distance to local amenities which of course includes your local pubs. With this knowledge in mind we can guide you in the right direction.

Reviews

Every review we hold for the Eston office, from every platform, shown as written. First names only.

5/5

Trustpilot

Michael Poole have been excellent.

Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.

IAN · 9 April 2026

5/5

Trustpilot

Excellent advice and support throughout the process.

Precise and clear guidance from the outset. Excellent coordination, support and follow up throughout the process. It all happened seamlessly on the day that was planned. Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times. With a smile!!

SDT · 5 May 2026

5/5

Google

Great service from start to finish . And always on hand for Intormation and any worries . Would Highly recommend .

Andrew · 30 January 2026

Agent replied · 30 July 2026

Thank you so much for your lovely review. It was a real pleasure helping you through your move, and congratulations again. I am so pleased the team could support you from start to finish and be on hand whenever you needed reassurance or information. Wishing you every happiness in your new home, and thank you again for choosing and recommending Dawsons. Kind regards, Kelly & the Marina Sales Team

5/5

Google

I can't thank the staff at michael poole Eston & Redcar branches enough, i got the keys to my 1st property today, it has been a smooth and easy transition and all the staff have been very helpful along the process. Thank you all very much.

Lewis · 22 May 2025

Agent replied · 24 October 2024

Hi Lewis, thank you so much for your kind words! 🌟 We’re thrilled to hear that you had a smooth and easy transition with the help of our Eston & Redcar branches. Congratulations on getting the keys to your first property! 🏡 …

5/5

Trustpilot

Wonderful professional service

Wonderful professional service from Helen and the team in Eston office. I would highly recommend them Janet and Alan

Alan · 15 September 2025

5/5

Google

Put my house up for sale with micheal poole and was under offer in less than a week all staff were very helpful and friendly and very quick to correspond with me thank you micheal poole

Sandra · 3 September 2025

Agent replied · 10 September 2025

Thank you, Sandra, for your lovely feedback! 🌟 We’re so pleased your house went under offer so quickly and that you found our team helpful, friendly, and responsive. It was a pleasure working with you, and we wish you all the best moving forward! …

5/5

Trustpilot

Really helpful sorted the job for me…

Really helpful sorted the job for me highly recommended thanks Debbie

Jamie · 26 November 2025

5/5

Google

I have had dealings with the Redcar and Eston offices. I found that there was good communication from both offices. This is good as selling or buying a house is probably the biggest purchase anyone makes. I was given realistic prices. I was selling and I found confidence in the agents I dealt with. I would definately recommend Michael Poole Estate Agents if you are in the housing market at the moment.

Horsley · 15 April 2024

Agent replied · 6 February 2024

We are so happy to have helped. Thanks so much for the positive feedback, it means a lot to the team.

5/5

Trustpilot

I used Michael Poole for their find a tenant service

I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.

Beverley · 16 April 2025

5/5

Google

I have found all the Michael Poole staff to be very kind, fair & professional at all times. From initial contact, taking photos & throughout the selling process. I dealt with staff from both Redcar & Eston branches. It was a difficult issue to begin with & from the start they were very diplomatic, understanding & respectful. They also communicated with the other party in selling the property and kept them up to date. I’m very appreciative of the advice & support I received- no question /or query was too much trouble. They handled viewings too & kept me in the loop throughout. I wouldn’t hesitate to recommend them & have already done so to friends & colleagues. If I have need of an estate agent in the future I’d use them again in a heartbeat.

Lj · 8 October 2023

Agent replied · 6 February 2024

Thank you so much Lj for taking the time to write such a lovely piece of feedback! It means a lot to the Redcar & Eston team.

5/5

Google

From the day we walked into the Office in Eston, Helen and the Team helped, supported and guided us through one of the most stressful times in my Mums life. After spending 52 years in the family home and downsizing to a 2 bed bungalow. Helen not only supported us with the purchase but also chasing solicitors and liaising with vendor to helping to arrange visits for tradesman when the survey came back with unexpected issues with the property. I would just like to thank helen and the team for their support through this tough time, they are a real asset to your company.

Nicola · 8 October 2023

Agent replied · 6 February 2024

Thanks so much, Nicola! Feedback like this means so much to the Eston team. Thanks for taking the time to write it.

5/5

Trustpilot

Great service from start to finish…

Great service from start to finish professional , friendly , and always helpful. We would definitely recommend ! ⭐ ⭐ ⭐ ⭐ ⭐

Wendy · 21 August 2026

5/5

Trustpilot

Danielle & Hollie

Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!

Matthew · 2 October 2026

5/5

Google

Got my flat sold super fast ,with no problems along the way .Polite and efficient staff ,and have more staff than many estate agents so calls answered swiftly.

WhyMe · 30 October 2025

Agent replied · 30 July 2026

Thank you so much for your lovely 5-star review! I am delighted we were able to sell your flat so quickly and that you found the process smooth throughout. The team will be so pleased to know their efficiency and responsiveness made a difference. Wishing you all the very best from everyone here at Dawsons Marina. Warm regards, Kelly

5/5

Trustpilot

Dannielle was very helpful and friendly…

Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)

Abbey · 25 July 2025

5/5

Trustpilot

Helen has been proactive and a pleasure…

Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !

TRUDY · 24 July 2025

5/5

Trustpilot

Absolutely great level of service from…

Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.

Martin · 8 April 2025

5/5

Google

Brilliant service. From having my property valued I handed the keys to the Agent as the house was empty to allow them to show any respective buyer. All the hassle was taken away from me. Every time the house was viewed they asked for feedback and call me to inform me as well as informing me when anyone was viewing. You can only speak as you find and for me it was an excellent service dealt all the way in a very polite and professional manner. So a big thanks from me to all the staff in Michael Poole's Redcar

Robert · 1 July 2023

Agent replied · 6 February 2024

Thank you so much, Robert, this bit of feedback means a lot to the team.

5/5

Trustpilot

Stacey has been so helpful in helping…

Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.

Consumer · 30 June 2025

5/5

Trustpilot

Excellent experience with Michael…

Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.

MR · 2 October 2025

5/5

Trustpilot

Great experience

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

Kirby · 17 June 2025

5/5

Google

I would 100% recommend Michael Poole in Eston. Ashley is lovely, reliable and does what she says she will do. I have dealt with many other Estate Agents who fob you off and blame other people for the delay in the purchase or the sale, but …

Tracey · 4 October 2021

Agent replied · 6 February 2024

Thank you so much for your kind words, Tracey. We appreciate you taking the time to leave this review for us!

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊

Angela · 17 March 2026

5/5

Trustpilot

This agent is different to the rest

I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.

Neil · 29 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Michael Poole Eston

How many reviews does Michael Poole Eston have?

Michael Poole's Eston office has 399 reviews across two platforms: 201 on Google, 198 on Trustpilot (across the whole business).

What is Michael Poole Eston's rating?

Michael Poole Eston is rated 4.8 out of 5 across all 399 reviews, and 4.8 out of 5 on Google from 201 reviews.

Where is Michael Poole's Eston office?

Michael Poole Eston, 129 High Street, Eston, Middlesbrough, TS6 9JD.

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