Trusted Agent profile · Eston, Middlesbrough

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Michael Poole Eston reviews

4.8

★★★★★ Excellent

399 reviews across 2 platforms

129 High Street, Eston, Middlesbrough, TS6 9JD

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Michael Poole's office in Eston, Middlesbrough, at 129 High Street, is rated 4.8 out of 5 across 399 reviews on two platforms, including 201 Google reviews rated 4.8.

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4.8 / 5

201

Reviews on Google

This office

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198

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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About Michael Poole Eston

Michael Poole Estate Agents sits proudly on Eston’s high street serving neighbouring towns including Normanby, Teesville, South Bank, Grangetown, Whale Hill and Lazenby forming the TS6 postcode, and what a wonderful postcode this is! Here at the Eston branch we pride ourselves on our local knowledge, we understand the importance of school catchment areas, transport links, distance to local amenities which of course includes your local pubs. With this knowledge in mind we can guide you in the right direction.

Reviews

Every review we hold for the Eston office, from every platform, shown as written. First names only.

5/5

Google

Cannot fault the help and support we received from Helen in the Eston office. We were kept informed regularly right upto completion.

Margaret · 24 July 2025

Agent replied · 15 April 2026

Thank you, Margaret! We're so glad Helen and the Eston team could provide the support you needed and keep you informed throughout. Your feedback means a lot to us!

5/5

Google

Such a friendly and knowledgeable team. Always on hand to help, great communication - and an offer made in 24 hours! Definitely recommend

Hannah · 12 July 2025

Agent replied · 10 September 2025

Thank you, Hannah! We're so pleased to hear you had a great experience with our Eston team. Your kind words mean a lot, and we’re thrilled about the quick offer, congratulations!

5/5

Trustpilot

The letting agent was extremely helpful…

The letting agent was extremely helpful and knowledgeable

Alan · 7 August 2026

5/5

Google

Dealing at moment with selling me a house.. Johnathan the Agent is a very nice bloke.. So far so good with the company.. No complaint's.. All is good.

CHARLIE · 22 May 2022

Agent replied · 6 February 2024

So happy to hear Jonathan is helping you sell your home, Charlie. Thanks for the review!

5/5

Trustpilot

I've bought, sold and rented out

I've bought, sold and rented out numerous properties through Michael Poole Nunthorpe. They are always my first choice in the region and all down to Victoria. Her friendliness, customer service and most importantly exceptional performance and dedication in sales, understanding what the customer wants and needs, and striving to deliver it. She's the best estate agent I've worked with anywhere

Steven · 20 April 2025

5/5

Google

The team at Michael Poole have been helpful from start to finish with our property purchase. They have always been available to answer any queries and have been very accommodating with any requests we have made. We always get a quick response to any correspondence and everyone there has been so lovely!

Tory · 15 April 2024

Agent replied · 6 February 2024

Thank you so much, Tory! This bit of feedback means a lot to Eston team.

5/5

Trustpilot

Leanne and Jack are so helpful and…

Leanne and Jack are so helpful and professional. Their communication is excellent and every step of the process is explained. I would definitely recommend them and would have no problem recommending them to a friend.

Julie · 31 December 2025

5/5

Trustpilot

Thank you Mr Aslan Manzur

Relocating to another town is hard and even trying to find the right property especially when you’re 3 hours away. I would personally like to thank Mr Aslan Manzur for everything. The whole renting process has gone smoothly. Through this process he has provided clear communication, very supportive and professional.

Iqra · 6 August 2025

5/5

Google

Dealt with tom for years and always received excellent service. He also dealt with the purchase of my mums house. Cannot recommend country Holmes high enough

Jamie · 15 March 2026

5/5

Google

Ashley was fantastic start to finish. We have used Michael Poole before to buy properties and the service we received from Ashley was first class. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

EL · 25 August 2021

Agent replied · 6 February 2024

Thank you so much, we really appreciate it!

5/5

Trustpilot

Excellent service as usual from…

Excellent service as usual from Stacey,Nick and the team at Michael Pooles YARM Office.

Paul · 13 March 2025

5/5

Google

Excellent service and staff were excellent ,Kirby was first class i would certainly recommend this estate agents

Steven · 22 May 2023

Agent replied · 6 February 2024

Thanks so much, Steven! Feedback like this means so much to our team. Thanks for taking the time to write it.

5/5

Trustpilot

Eston branch were fab!

The staff at the Eston branch were brilliant throughout our sale and purchase, assisted with contact between solicitors and buyer and made the whole process so much more manageable. Would definitely recommend!

Kirsty · 15 January 2026

5/5

Trustpilot

Great service from Emma and Isobel

Alan · 31 July 2026

5/5

Trustpilot

Barely did a thing

Barely did a thing, great service, job done asap, not a single issue. Just had to pack up and move. Highly recommend

Adrian · 31 March 2026

5/5

Google

Staff were excellent. Always there to answer any questions. Helped me achieve full asking price on my property.

Jill · 12 July 2025

Agent replied · 10 September 2025

Thank you, Jill! We're delighted we could help you achieve the full asking price and support you throughout. The team really appreciates your lovely feedback!

5/5

Trustpilot

I would absolutely recommend Michael…

I would absolutely recommend Michael Poole and Emeline to anyone. Our house sold within a few days of being on the market. Nothing was too much trouble, even to the point of Emeline dropping our new house keys off to us while on her lunch. Fantastic service

Ray · 13 August 2025

5/5

Trustpilot

Super fast at responding

Having dealt with vatious local agents, this branch is one of the best for quick responses to emails and enquiries. The phone is always answered, Ive never had to leave a voicemail for a call back. Jack emails me back in a very timely manner and offers to talk me through the process.

Lisa · 4 June 2025

5/5

Trustpilot

The staff are always very helpful

The staff are always very helpful, professional, efficient and friendly. Nothing was ever too much trouble for them.

Kathryn · 18 April 2026

1/5

Trustpilot

Keep clear

Awful company, They need to learn how to communicate with prospective purchase. They don't read what you send and then keep you dangling for days to get a call back. Don't give you answers to questions. Twice this has happened. Obviously becoming the High Sherriff of County Durham means more to the owner than running the business.

Mr · 4 April 2025

5/5

Trustpilot

Good service

Good service. All went very smoothly

Jill · 9 May 2025

5/5

Google

They sold my mother's house, all the staff were very good with everything and so friendly. A joy to work with, many thanks.

Ian · 15 April 2025

Agent replied · 24 August 2024

Thank you for sharing your positive experience with Michael Poole Estate Agents! It’s heart-warming to hear that the staff provided excellent service and were friendly throughout the process of selling your mother’s house. We appreciate your kind words and are here to assist whenever you need us. 😊🏡 …

5/5

Google

I recently had the pleasure of working with Dawson Estate agent marina branch Swansea viewing properties for my clients I must say Aysha one of the sales agents was extremely helpful knowledgeable professional and down to earth she took her …

Raymond · 30 July 2024

Agent replied · 30 July 2026

Dear Raymond It is wonderful to hear such positive feedback for Aysha and the sales team - … More

5/5

Google

House went on the market, had an offer straight away, Ashley does a great job of keeping my updated with everything that goes on regarding selling my house

Rob · 22 May 2021

Agent replied · 6 February 2024

Hi Rob, we're so happy to hear this! Thank you for taking the time to leave us this review.

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