Trusted Agent profile · Eston, Middlesbrough

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Michael Poole Eston reviews

4.8

★★★★★ Excellent

399 reviews across 2 platforms

129 High Street, Eston, Middlesbrough, TS6 9JD

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Michael Poole's office in Eston, Middlesbrough, at 129 High Street, is rated 4.8 out of 5 across 399 reviews on two platforms, including 201 Google reviews rated 4.8.

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4.8 / 5

201

Reviews on Google

This office

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198

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Michael Poole Eston

Michael Poole Estate Agents sits proudly on Eston’s high street serving neighbouring towns including Normanby, Teesville, South Bank, Grangetown, Whale Hill and Lazenby forming the TS6 postcode, and what a wonderful postcode this is! Here at the Eston branch we pride ourselves on our local knowledge, we understand the importance of school catchment areas, transport links, distance to local amenities which of course includes your local pubs. With this knowledge in mind we can guide you in the right direction.

Reviews

Every review we hold for the Eston office, from every platform, shown as written. First names only.

5/5

Google

Great service from start to finish, always quick to respond to enquiries and staff are friendly and helpful. Helen in particular was a fantastic help throughout and made the process as easy as possible. Thanks.

Matthew · 15 April 2024

Agent replied · 24 August 2024

Thank you, Matthew, for taking the time to leave this review for us; it means a lot to the whole team.

5/5

Google

Always polite, helpful and couldn't ask anymore of the staff :)

Mia · 15 April 2025

Agent replied · 24 August 2024

Thank you, Mia! This kind of feedback means so much to the team.

5/5

Trustpilot

Excellent experience.

This company has been absolutely fantastic in helping me to prepare for renting out a house for the first time, guiding me seamlessly through everything that needed to be done. I could not have wished for better support from my “key contact person”, Sarah.

Ms · 3 April 2025

5/5

Trustpilot

Wonderful service

Wonderful service, smooth and easy transition. 10 stars

James · 16 March 2026

5/5

Google

Excellent service from start to finish. As a first time buyer all the staff in the office were very helpful :)

A · 15 November 2025

5/5

Google

Amazing professional friendly service couldn't ask for more xxx

SafePay · 15 April 2025

Agent replied · 24 December 2024

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. 😊 …

5/5

Google

Great service. Realistic valuation resulting in a quick sale. Efficient sales admin team helped sale go through stress free. Kept up to date with progress of sale right up to completion day.

Karen · 15 April 2024

Agent replied · 24 August 2024

Thank you very much, Karen. This kind of feedback brightens the team's day; thank you for taking the time to write it.

5/5

Google

What a fabulous service. So professional, patient and super organised. Ashley is brilliant!!

Nichola · 22 May 2021

Agent replied · 6 February 2024

Thank you, Nichola :)

4/5

Google

I found the staff in Michael Poole Eston very polite and helpful . They are efficient and kept us up to date every step throughout the process of selling our house.

Debbie · 15 April 2024

Agent replied · 24 August 2024

Thank you, Debbie! This kind of feedback means so much to the team.

5/5

Google

The staff at micheal Poole in Redcar. Very friendly and helpful. Used them twice now to sell my house. And if I move again. I will definitely be using them again.

Shinder · 15 April 2024

Agent replied · 6 February 2024

Thank you so much, Shinder! This kind of feedback means so much to out Eston Team. Thank you for taking the time to write it.

5/5

Trustpilot

Excellent service from Aslan

Excellent service from Aslan. Professional, reliable and easy to deal with.

A · 26 January 2026

5/5

Google

The service I have experienced at Michael Poole has been second to none. I wish all letting agents were as quick off the mark and would highly recommend them. The manager Kelly is knowledgeable and efficient and nothing was too much trouble which was especially beneficial as we are not locally based. 10/10

Sandra · 22 May 2017

5/5

Google

I would 100% recommend using Michael Poole in Eston as the service I have received has been excellent. Dean was brilliant at discussing my options, the selling price and taking photos of my home and then Ashley has handled everything else …

Emma · 4 October 2021

5/5

Trustpilot

House sale in Yarm

Sale as far as Michael Poole could affect went smoothly. Bought the house with them 25 years ago and received discount on the sale. Very happy with the service

Paul · 30 July 2025

5/5

Trustpilot

Yarm Branch

Recently sold our house and bought a new house with MP. Stacey at the Yarm branch is excellent, we have been really impressed with the service, great communication and taking the initiative to always keep things moving and all parties updated.

Laura · 8 March 2025

5/5

Trustpilot

Amazing experience with Aslan at…

Amazing experience with Aslan at Michael Poole. Good communication skills and very knowledgable.

M · 30 December 2025

5/5

Trustpilot

High recommend going service and…

High recommend good service and explaining everything 👍

Alia · 5 February 2026

5/5

Trustpilot

Great Service from Stacey and Derek

Great Service from Stacey and Derek. Very knowledgable and kept us fully informed every step of the way and really maximised the value we got for the house

Website · 18 July 2025

5/5

Trustpilot

Sold

Just want to say how brilliant the staff at the Billingham office were in selling my property. They went above and beyond for me.

Mrs · 26 August 2025

5/5

Google

Many thanks Ashley. Excellent service from start to finish.

Emmanuel · 22 May 2021

Agent replied · 6 February 2024

Thank you so much for your review; we really appreciate it!

5/5

Google

I have now purchased three property’s through Michael Poole, they are a pleasure to deal with, they also manage a buy to let for me and are one of the best property management company’s I have used, I will be getting them to manage my two …

Jack · 4 October 2022

Agent replied · 6 February 2024

Hi Jack, thank you so much for this lovely review! We really appreciate it :D

5/5

Trustpilot

Excellent company to deal with

Excellent company to deal with. Very helpful and handled all our viewings. Kept upto date with all viewings and feedbacks. Nothing too much trouble. Made the selling process so much easier for us.

Grahame · 3 May 2025

5/5

Trustpilot

We used Michael poole to sell our…

We used Michael poole to sell our property, they made the experience stress free. Great communication and very supportive throughout.

Katie · 18 September 2025

5/5

Google

Excellent service from Michael Poole Estate Agents - from the valuation by Jonathan and the follow up to completion from the team in Eston and Redcar. Everyone we dealt with was friendly, polite and helpful. Thank you to all.

Val · 22 May 2023

Agent replied · 6 February 2024

Thanks so much, Val. We appreciate you leaving such positive feedback!

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