Trusted Agent profile · Eston, Middlesbrough

Verified

Michael Poole Eston reviews

4.8

★★★★★ Excellent

399 reviews across 2 platforms

129 High Street, Eston, Middlesbrough, TS6 9JD

Part of Michael Poole, see every office.

Michael Poole's office in Eston, Middlesbrough, at 129 High Street, is rated 4.8 out of 5 across 399 reviews on two platforms, including 201 Google reviews rated 4.8.

Google logo

4.8 / 5

201

Reviews on Google

This office

Trustpilot logo

198

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Michael Poole Eston

Michael Poole Estate Agents sits proudly on Eston’s high street serving neighbouring towns including Normanby, Teesville, South Bank, Grangetown, Whale Hill and Lazenby forming the TS6 postcode, and what a wonderful postcode this is! Here at the Eston branch we pride ourselves on our local knowledge, we understand the importance of school catchment areas, transport links, distance to local amenities which of course includes your local pubs. With this knowledge in mind we can guide you in the right direction.

Reviews

Every review we hold for the Eston office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service buying our new home and selling our old home, great communication from start to finish and hassle free, highly recommend.

Pengy · 15 April 2025

Agent replied · 24 August 2024

Thank you for sharing your positive experience! It’s great to hear that the home-buying process was hassle-free and that the communication was excellent from start to finish.

5/5

Trustpilot

Debbie extremely helpful

Debbie extremely helpful. Kept up -to-date every step of the way in a stressful circumstance. Would highly recoomend.

R · 25 March 2026

5/5

Google

Fantastic service from all of the staff in Eston office, Jonathan, Helen and Kirby. The whole process was very professional, efficient and great communication. With support from the staff i was able to secure a buyer quickly and a quick completion. Really appreciate the high level of customer service. Thank you.

Kay · 8 December 2023

Agent replied · 6 February 2024

Thanks so much, Kay! We appreciate the 5 stars and the time you took to write this.

5/5

Google

Highly recommended service! Helen provided lots of regular updates and visibility on progress, as well as following up on the process throughout.

Jamie · 2 April 2025

Agent replied · 20 May 2025

Thank you, Jamie! We're delighted to hear you had a great experience with Helen and our team. Keeping our clients informed and ensuring a smooth process is our priority. If you ever need anything in the future, we're here to help! 😊🏡 …

5/5

Trustpilot

Been dealing with Stacey at the yarm…

Been dealing with Stacey at the yarm branch. Stacey has followed up on all of my enquiries so far, also keeping me updated on the progress of the property I'm buying without being prompted. Good service so far.

Neil · 25 September 2025

5/5

Trustpilot

Great service from Yarm Office from…

Great service from Yarm Office from start to finish.

Jason · 30 May 2026

5/5

Google

Really helpful mortgage advice, spoke with a in house mortgage advisor who was really helpful and easy to use. Really good experience

Emily-Paige · 29 March 2025

Agent replied · 15 April 2026

Thank you, Emily-Paige! We're delighted to hear you had a great experience with our in-house mortgage advisor. If you ever need further assistance, we're always here to help!

5/5

Google

I wasn’t dealing with Michael Poole directly but they were agents for the house I was buying. Nothing at all was too much trouble, offered me help and reassurance and kept me in the loop as much as possible from their side. Would not hesitate to use them should I decide to sell my house in the future.

Amanda · 22 May 2023

Agent replied · 6 February 2024

Thank you so much Amanda for taking the time to write this lovely review! It means a lot to us.

5/5

Google

Very wonderful service, the easiest move I’ve ever done. Thank you guys, can I give 10 stars?

James · 18 March 2026

5/5

Trustpilot

The staff could not be more helpful…

The staff could not be more helpful throughout the whole process of buying our new home. They intermediated the situation brilliantly for us.

Andrew · 21 January 2026

5/5

Google

Excellent customer service!!! very professional very helpful would definitely recommend to family and friends to use poole's in the future

Frances · 15 February 2026

5/5

Trustpilot

Great staff who got out property sold

Claire · 20 May 2026

5/5

Trustpilot

Yarm branch were fantastic definitely…

Yarm branch were fantastic definitely recommend

Julie · 26 May 2026

5/5

Google

Very happy with the service. Always helpful and patient through a difficult sale. I would highly recommend.

Ana · 15 April 2025

Agent replied · 24 August 2024

Thank you for your kind words, Ana! We’re delighted to hear that you had a positive experience with our service. Our team strives to be helpful and patient, especially during challenging sales. Your recommendation means a lot to us.

5/5

Google

Great service from a buyers perspective. Explained everything we needed explaining and very professional throughout. Thank you

Samantha · 15 April 2025

Agent replied · 24 August 2024

Thank you so much for your kind words, Samantha! We’re delighted to hear you had a great experience buying your new home and a big congratulations to you too.

5/5

Google

Barely did a thing but pack up and move, great service. Highly recommend

Adrian · 1 April 2026

4/5

Trustpilot

Friendly

Friendly, approachable staff, prompt responses, understanding and caring attitudes. Debbie and Emeline. Helped us on our journey and dealt with hiccups well.

Sylvia · 14 January 2026

5/5

Google

Great service..!! Ashley was very helpful and professional. Highly recommend MP for buying and selling

Infinity · 22 May 2022

Agent replied · 6 February 2024

Thank you so much! :D

5/5

Google

Ashley was amazing, honestly can’t say enough good things about this lady. Friendly , efficient, nothing is to much trouble . When Ashley says she will chase it up or checking something, trust me she is fighting your corner. True asset to this estate agents , and we would use them again because of her... thank you

Clair · 22 May 2020

5/5

Trustpilot

Very helpful service

Very helpful service from Michael Poole, Ingleby Barwick. Leanne explained the buying process and helped to link us with solicitors, surveyors etc. She was also very supportive in guiding us.

Terry · 16 October 2025

5/5

Trustpilot

Great customer service

Great customer service, staff were great

Joseph · 8 May 2026

5/5

Trustpilot

Very professional and friendly service

Very professional and friendly service. All questions answered and very knowledgeable

Lesley · 26 March 2026

5/5

Google

Ashley was very helpful and very professional highly recommend she a keeper x

John · 22 May 2022

Agent replied · 6 February 2024

Thank you so much, John!

5/5

Trustpilot

The team were very professional at all…

The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making. Thank you.

Paul · 26 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Poole's Google reviewsLeave Michael Poole a review
The Trusted Agent

Is this your office? Claim your page.