Knight Frank Esher reviews

★★★★★ 5/5

Google

We have just sold our family home of 27 years in Surbiton, downsizing to free up some capital and have a more manageable retirement property. The advice Matt gave us as to how to price and present our house was really helpful, and the brochure that Knight Frank produced with stunning photographs brought many viewings, which Tilly handled, and resulted in a quick offer. Throughout the sales process Matt and Adam helped manage the complexities of a chain of multiple properties that all completed yesterday. Thank you to the Knight Frank team, for handling it so professionally.

Chris · 29 July 2022

★★★★★ 5/5

Google

Thanks to Gina, for showing us around a potential house to rent in Esher. She was very courteous, helpful as well as patient! Thanks again

Shirin · 31 December 2022

★★★★★ 5/5

Google

Outstanding service from Adam Burlison at Knight Frank (Esher) - it was estate agency on another level. I couldn’t recommend Adam highly enough and can’t imagine I would appoint anyone else to sell, having bought through him.

Adam · 12 October 2020

★★★★★ 5/5

Google

We have worked with Tim Harrison at Knight Frank Esher in providing clients with an independent assessment of what is possible for homes they are looking at purchasing. Tim is always 'on the ball' he provides accurate and timely advice and elegantly guides his clients through what could be a very stressful buying process - top man!. Part of a great team over at KF - we have no hesitation in recommending him.

Stephen · 30 July 2018

★★★★★ 5/5

Google

We recently used Knight Frank for the sale of our property in Claygate and were extremely pleased with the service provided, both by our agent Adam, but also by the wider team. While you don't see many Knight Frank boards in Claygate when compared to some of the village agents, this doesn't mean they're any less aware of the situation, environment and being able to leverage the wider KF network is useful. Would definitely recommend their service to anyone who is planning on moving in the area.PositiveQuality, Professionalism

Pete · 22 June 2021

★★★★★ 5/5

Google

Knight Frank Esher found me a tenant almost overnight, and within 10 days they had moved in. Great turnaround, reduced void period for me. Had all the contacts I needed too, for remedial work that needed to be done within a week. Happy tenant makes a happy landlord. Thanks for everything KF!

Marcia · 20 February 2024

★★★★★ 5/5

Google

We bought our new family home from Adam, his honest and upfront communication about the property we were buying was hugely appreciated, which meant we could act quickly and decisively to secure the property. His team throughout the sale kept a calm and professional outlook so we could focus on the key elements of our sale. Overall a positive and refreshing experience from a brilliant team at Knight Frank.

James · 1 November 2022

★★★★★ 5/5

Facebook

Fantastic service and a great team at the Tower Bridge office London always welcoming and helpful. Isabel Sunde made moving house so easy went above and beyond to get us moved within 7 days Thank you Isabel

Julia · 7 February 2019

★★★★★ 5/5

Google

Could not be happier with the service we had from Knight Frank in Esher. The team there, led by Adam, did not have an easy job navigating a turbulent time in the property market - but we bought and sold successfully through KF. Highly professional and motivated, we trusted their guidance all the way through and are now happy in our new home. Thanks so much!!!

Jo · 31 December 2022

★★★★★ 5/5

Google

Matt, our estate agent at Knight Frank Esher was absolutely excellent. We really appreciated his direct and honest approach throughout the buying and selling process. As well as being professional throughout, the communication was great and we were always kept up to date with any progression on both ends. I would thoroughly recommend Knight Frank as I believe that good, honest estate agents are hard to come by.

Hannah · 30 July 2018

★★★★★ 5/5

Google

However the team led by Adam made us feel as if we were their most important client! Alexandra always answered the phone with a positive attitude, However the star of the team Is Matthew Scott, don't believe that all Estate Agents are the same, this young man is impressive, well done Matt!PositiveResponsiveness, Professionalism

Laurence · 22 June 2022

★★★★★ 1/5

Facebook

Made an offer in February which was accepted and up to now they were saying they have issues with the documents form the seller. This is a cycle that they can’t resolved my landlord’s been good but unfortunately can no longer extend my lease after 3 times Knight Frank failed to sort the contract for the flat we bought. Now I will be living in a temporary accommodation and still got no date when I am going to move to this flat we bought. Now I am spending more money and I think that they just don’t care. When will this end?!?

Francis · 24 August 2019

★★★★★ 1/5

Facebook

Your office in Singapore is engaging in spam practices sending out unsolicited sms messages constantly even when continued requests to unsubscribe has been sent in. This is, for your information, a direct infringement of the Spam Control Act (Chapter 311a) in Singapore and is liable to a civil case. Is your company condoning law breaking? I wold suggest you advise your office in Singapore to cease and desist.

Adren · 31 October 2013

★★★★★ 1/5

Facebook

You have removed a post asking for comment on rural concerns which is your most successful post on the page. Why was that please, and can you put it back? #freespeech #ruralvoice #lostmygiggle Thanking you.

Heather · 19 October 2013

★★★★★ 1/5

Facebook

Another horrible money grabbing organisation! I’m a current tenant of Knight franks for almost 2 years and haven’t deferred a single payment. I’m moving into a new Knight Frank property and they are charging me a reference fee - even though they will be my referees!! (Basically they are checking their own records) I rang the office and they couldn’t give me a reason why they have to do this, only ‘it’s our policy’ so in other words they want to make some money for doing nothing! It’s a very unfair way to treat a tenant who has paid on tine every month and has helped maintain the property. Is there anyone reading this from KF who can give me a reason for this?

Tom · 16 October 2018

★★★★★ 5/5

Google

Just wanted to thank and extend my sincere appreciation for the professional, dedicated and friendly service offered by Mr Jamie Vass from Knight Frank. It is exactly and the precisely what was expected from my property letting agent! You guys are highly recommended 👍🏻 …

Sahan · 20 February 2024

★★★★★ 5/5

Google

Having just purchased a property through the Knight Frank team in Esher, I wanted to say thank you to them all. The team was always there to deal with our questions and made a real difference when it came to pushing through a tight completion process. Matt in particular was of great help, making himself available whenever necessary and even dealing with third parties on his day off.PositiveResponsiveness, Quality, Professionalism

Jason · 26 August 2021

★★★★★ 5/5

Google

I would highly recommend Knight Frank Esher. They were professional throughout, friendly, efficient and always helpful. I have enjoyed the experience of selling my home with this team. Special thanks goes to Matt & Adam, you have both been fantastic throughout and to Alexandra you are always so friendly and lovely to chat to, You should all be very proud you are great team. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 26 August 2021

★★★★★ 1/5

Facebook

Low services quality and make me feel like being racist. They would find thousands of non-reasonable way to take a large amount of the deposit at the end of tendency. I would never choose them ever again! I didn’t break any of the items in the apartment and I kept it really nice and clean but they just gave me back £600 from my £1500 deposit. Please don’t take the risk with this company!

Eliseffy · 12 July 2019

★★★★★ 5/5

Google

Thank you for a speedy and convenient service! John Symons made the whole procedure a breeze - we were done with the application within an afternoon. Later we just kept a look on the decreasing interest rate and increasing benefits as he was able to arrange better deals down the line. His advice was much appreciated!

Galina · 30 July 2019

★★★★★ 5/5

Google

I have found our new home with Jamie Vass from Knight Frank Esher Office. He is caring, professional and diligent. He will find the right house for you and will help you all the way until you have your new home under your wings. Very grateful.

Fulya · 25 July 2023

★★★★★ 5/5

Google

I would strongly recommend using Knightfrank Esher Jamie - Leigh was a pleasure to deal with and very professional

Eamonn · 29 July 2020

★★★★★ 1/5

Facebook

Your office in Fulham/London is holding my deposit for 19 days now and it is a pain get any feedback on this.

Felipe · 8 September 2018

★★★★★ 5/5

Google

If only all estate agents were like these! Fantastic experience from start to finish with the sales team in Esher. Pro active but not pushy and excellent communication. Wouldn't hesitate to recommend.

Lisa · 20 February 2024