Trusted Agent profile · Esher, Surrey
★★★★★
239 reviews across 2 platforms
The Old Post House High Street, Esher, Surrey, KT10 9QA
Part of Knight Frank, see every office.
Knight Frank's office in Esher, Surrey, at The Old Post House High Street, is rated 4.3 out of 5 across 239 reviews on two platforms, including 135 Google reviews rated 4.9.
Every review we hold for the Esher office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with Jamie at Knight Frank. He helped us efficiently find a perfect house for our family. We did it while living abroad and he was exceptionally attentive and responsive which made what could have been a really stressful experience quite easy. I would highly recommend him to anyone.
5/5
GoogleEveryone in Knight Frank has always been professional, kind and most helpful. They are excellent at responding to communication and keeping us informed of all stages of progress. They are very approachable and give positive advice when needed. The team work well passing information so nothing is missed.PositiveResponsiveness, Quality, Professionalism, Value
We are delighted you have enjoyed the service the entire Knight Frank Esher team has delivered. Thank you for using us
5/5
GoogleIt’s always a pleasure to check different properties with Jamie. He is very helpful and offered some honest advices. If I need more help I’ll definitely choose Jamie again.
Many thanks Edward, I am glad my advice has helped you along your journey. Safe travels and see you soon. Kind Regards, Jamie
5/5
GoogleJamie, Charlotte and Sophie did a terrific job of supporting our relocation from Hong Kong to Surrey. They were incredibly efficient and I felt worked above and beyond to help and support what could have been a very challenging time. This is our 6th international relocation so I have some experience of this process. I wouldn't hesitate to recommend Knight Frank's service.
Dear Stacy, Thank-you so much for your kind review which means so much to us. You have been a pleasure to work with and we hope you will be very happy in your new home! Not long to go! All the best, Jamie-Leigh, Charlotte, Sophie & The Team!
5/5
GoogleI have collected key to work in one their Clint property and they were so nice
Hi VK, Many thanks, it's always a pleasure! Any time we can assist just let us know. Kind regards, Jamie
5/5
GoogleThe Lettings team at the Esher office have been excellent in their efforts to find a suitable tenant for our house in Oxshott. Our main contacts were Gina and Jamie - highly recommended !
Thank you Alan, we look forward to working with you again in the future. Best wishes from the Esher Lettings team Best wishes Angharad
5/5
GoogleJamie Vass provided outstanding services to me when searching for a home rental. Very professional; really very good.
Thank you Peter for your kind words, It has been a pleasure to assist in your search, even while being on opposite sides of the pond. All the best, Jamie.
5/5
GoogleHaving just purchased a property through the Knight Frank team in Esher, I wanted to say thank you to them all. The team was always there to deal with our questions and made a real difference when it came to pushing through a tight …
Thank you for your feedback Jason & Eleanor, enjoy your new home. Matt
1/5
FacebookVery bad experience with London S. John’s Wood Office. The agent Sara and the manager where so rude. Zero Humanity caring just about business. They made us sign a contact and paid 3 m upfront, after 1 day they told us we needed to pay 3 more month (so 6 m upfront and changing the originals agreement) because the references failed for stupid reason. We asked for refund of money and they charged us 30pound for “fast refund”! Please before contacting them think twice
5/5
GoogleI am a property solicitor in Esher and regularly deal with the Knight Frank Esher office headed very ably by Bella Tellwright with excellent support from Matthew Scott. We have dealt with may a tricky transaction in recent times, but I believe the fall through rate on transactions I have dealt with in which the KF Esher team have been involved is zero. This has everything to do this the effort they put into facilitating and assisting with the transactions from agreeing terms right through to completion. I would highly recommend both Bella and Matthew to any seller of buyer in the local area.
5/5
GoogleHuge thanks & gratitude to Adam, Matt & all the Esher team for a super smooth purchase. Personable & professional, this team are THE BEST! Without hesitation they come highly recommended :-)
Thank you very much for your kind words Sophie, it was a pleasure working with you. Best wishes, Adam & the team.
5/5
GoogleI was delighted by the professional approach , the excellent communication skills and customer care shown by Adam Burlison and his whole team at Knight Frank in Esher. Thank you !
Hi John, thank you for trusting us with the sale of your family home, the whole team have enjoyed working with you. Adam and the Esher team
5/5
GoogleI used Knight Frank Esher for both my sale and purchase. The service, particularly from Adam Burlison, was superb, he went above and beyond anything I could have expected. I would have absolutely no hesitation in recommending them.PositiveProfessionalism
It was a pleasure looking after you Christine, I look forward to bumping into you regularly in the high street. Adam
5/5
GoogleWe have just bought a house in Surbiton through the Esher office and it was as smooth a transaction as you could wish under the circumstances. Despite the travelling distance Matthew Scott attended the garden and kept the plants alive (it was vacant possession, and a long time vacant) and Alex Herman undertook some delicate negotiation when our own buyers made last minute demands. All in all a thoroughly professional and listening agency who were prepared to go the extra mile.
1/5
GoogleOne of the worst agents to rent, I had the worst experience ever with them … unprofessional service for handling the deposit or the issues during the rent contract … not recommended
5/5
GoogleHaving moved a number of times in the Esher area in the last 10 years , we have had the pleasure of dealing with Alex Herman and the rest of the Knight Frank team on numerous occasions . They have been absolutely fantastic , discreet and extremely professional . Every move was completed on time and with no stress at all , any problems that arose were dealt with speedily and efficiently by Alex . I can't rate them highly enough , 6 out of 5 stars in my opinion!
5/5
GoogleIn these very difficult market conditions pre Brexit, I recommend Knight Frank Esher. KF have been consistently professional with their advice and regular feedback. A particular mention to the Head of Esher, Bella Tellwright, who is always there to reassure, help and advise.
Thank you so much for your kind words they are much appreciated, we are happy to help wherever we can!
5/5
GoogleAdam and team have been professional, responsive and helpful throughout the process of selling our house in the Covid period. Highly recommended.
5/5
GoogleAdam, Matt and the team have done a brilliant job in testing times. Can not recommend them enough.PositiveProfessionalism
5/5
GoogleJamie-Leigh Harvey with Knight Frank provided excellent guidance on all aspects of the rental of our home in Cobham. She displayed great professionalism and expertise and I would recommend her and her team highly.
Dear Alex, Thank-you so much for your kind review. It was a pleasure to work with you! Best wishes Jamie-Leigh
1/5
FacebookRobbed of our side mirrors where Knight Frank was managing the security. they saw the thieves in their CCTV camera and refused to compensate us. made such a big loss on New Year! sad! very sad!
Hi Ayushi, we're very concerned to hear this. Could you please contact socialmedia@knightfrank.com with some more information and we shall make sure this is looked into and dealt with accordingly for you. Thanks.
1/5
Facebookcustomers service and to be a respectful Business people with good education and customer service do not hack and make fake co-owner signature train the staff with better consumer respect before you damage the Knight Frank reputation by hacking the public data and curating Fack Document you may wine Thailand but you loos the Global market it is against law and facebook policy to use people data and profile
5/5
GoogleAdam Burlison and the Knight Frank Esher Team showed professionalism at every stage of our transaction, often above and beyond our expectations.PositiveResponsiveness, Professionalism
It is our pleasure, thank you for trusting us with your sale. All the best in your new home. Adam & The KF Esher Team
5/5
GoogleStrongly recommending them to anyone who is looking for a rent property. Very enjoyable experiences with them.
Thank you ever so much Yohan for your kind review. It has been a pleasure assisting you. Knight Frank Letttings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Knight Frank's Esher office has 239 reviews across two platforms: 135 on Google, 104 on Facebook.
Knight Frank Esher is rated 4.3 out of 5 across all 239 reviews, and 4.9 out of 5 on Google from 135 reviews.
Knight Frank Esher, The Old Post House High Street, Esher, Surrey, KT10 9QA.
