4/5
GoogleThe property us in good and quiet location even it is small garden but it has good decorations and in nice shape the staff of The personal is professional and knowledgable.
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,052 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,052 reviews on two platforms, including 1,051 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleAfter making an enquiring about a potential sale , was given an honest professional opinion , great service.
Agent replied
Hello Lee. Thank you for leaving such a kind review! We work hard to meet expectations like yours, and we’re happy to hear that our team are doing an excellent job.
5/5
GoogleExcellent estate agent - very quick to respond, great marketing materials and friendly staff.
Agent replied
Thank you for your feedback Katie. We work hard to make sure we provide all our customers with only the very best service.
5/5
GoogleHad a great viewing with Rosie today. She was helpful and flexible and answered most of my questions.
5/5
GoogleVery professional, punctual and made us feel ease around the property. Also have the right balance of tour vs letting us look.
5/5
GoogleHad a great viewing with Rosie today. She was helpful and flexible and answered most of my questions.
5/5
GoogleAbsolutely Amazing, started tenancy with them just before lockdown. Very supportive.
Agent replied
Thank you for your feedback Syed. Here at The Personal Agent we ensure that all clients receive only the very best service!
5/5
GoogleThe Personal Agent has been excellent throughout my house negotiations. I have found all the staff to be approachable, helpful and supportive - with a special mention for Adam!
5/5
GoogleVery great house and appreciate Rosie tell everything about the property.
5/5
GoogleWe viewed 2 similar properties and were given all relevant information, hence the 5 star reiview
5/5
GoogleI would highly recommend the services offered by The Personal Agent, Epsom. I've dealt with quite a few estate agents in Epsom over the years and this was the best experience by a long way.
5/5
GoogleHave a good experience on property view.
4/5
GoogleRosie showed me around a property in Epsom, really nice and really happy to help answer questions and queries I had.
5/5
GoogleGreat viewing with Rosie this morning. Prompt and very helpful!
5/5
GoogleVery helpful with our recent property viewing. Many thanks.
5/5
GoogleRosie showed me around the property today and was very good at giving me the information that I needed. Thank you for your help.
5/5
GoogleThey do what they have to do as an agent but I found it is rare to see this kind of professional people nowadays.
5/5
GoogleGreat viewing with Rosie. It was a pleasure to meet her. She was very knowledgeable and informative and professional as she took us around the property.
5/5
GoogleThey do what they have to do as an agent but I found it is rare to see this kind of professional people nowadays.
5/5
GoogleVery kind gentleman. Helped with all basic details of the house.
5/5
GoogleGreat experience, The salesman knew his stuff, came prepared and was a true pleasure to do business with and hopefully we will do again in the near future. Joel Edwardson came across honest and sincere not something you always relate to a EA.
5/5
GoogleThe house is beautiful but we do not like the area and the price. Its not for us. Thank you.
5/5
GoogleRay, was fantastic. Very polite and pleasant throughout the viewing with a great knowledge of the property.
5/5
GoogleVery good inspection viewing and you were good to show us around and answered all questions thank you keep it up
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
