5/5
GoogleVery professional service and were extremely helpful throughout
Agent replied
Thank you for your feedback!
Trusted Agent profile · Epsom · Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,052 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,052 reviews on two platforms, including 1,051 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service and prompt responses to queries throughout
Agent replied
Thank you for your review, it's really appreciated!
5/5
GooglePurchased a property through Sue from The Personal Agent. Highly recommended.
Agent replied · 29 July 2023
Thank you for our 5 star review! Please let us know more about your positive experience so we can inform our team.
5/5
GoogleKnowledgeable and interested agent - very helpful
5/5
GoogleNice, informative and friendly viewing
5/5
GoogleExtremely helpful team. Adam and Morgan have been particularly helpful, always ready to help and get answers to our questions.
5/5
GoogleReally good communication and got back to us straight away to sort a viewing for when suited us best.
5/5
GoogleGood viewing House lovely inside but plot is too small and not enough room for 2 cars
5/5
GoogleGood show round today from Jon. Not too pushy. Space to look around on your own first.
4/5
GoogleBedrooms too small. We do not want to get involved with building extensions Friendly service
5/5
GoogleWe had a great experience viewing a property with Ray on Saturday. He was very professional & had the answers to all of our question.
5/5
GoogleVery efficient and great knowledge of area and property
5/5
GoogleGreat service and very helpful staff. Made buying my home easy from start to finish.
5/5
Googlegreat knowledge an detail from Rosie and good follow up. thanks for all the input and advice
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat agent to work with, always willing to help.
Agent replied
Thank you for the lovely review, Dan! We work hard to meet expectations like yours, and we’re glad to hear our team went above and beyond.
5/5
GoogleRosie at The Personal Agent is very professional and friendly and made for a positive viewing experience. Thank you.
5/5
GoogleVery professional, friendly and enthusiastic real estate agent showing the property. Thank you for your time. Much appreciated.
5/5
GoogleExcellent viewing with Rosie @ the personal agent
5/5
GoogleNice and very well viewing arrangement. Has been providing all the necessary information about the property.
5/5
GoogleVery friendly and helpful, Morgan in particular was extremely professional. 5 stars!
4/5
GoogleVery welcoming & knowledgeable
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
