5/5
GoogleFive stars for Sarah - she is a real asset to the business!
Trusted Agent profile · Epsom, Surrey
Verified
The Personal Agent Epsom reviews
★★★★★
1,052 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,052 reviews on two platforms, including 1,051 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleThank you very much for the viewing.
5/5
GoogleReally helpful and professional staff, Adam in particular was a great help in arranging our viewings.
5/5
GoogleGreat attentive agents!
5/5
GoogleAdam at the Personal Agent was a really good communicator and helped with the exchange and completion really well
5/5
GoogleVery helpful and clear!
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you for your 5 star review Leon, Kind regards
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Hi Amelia, Thank you for your 5-star review. Kind regards
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you for your 5-star review Shinoj.
5/5
Googlevery hospitable agent: helpful and knowledgeable
5/5
GoogleFabulous customer service. Friendly and courteous and gave lots of helpful information.
5/5
GoogleGreat appreciation to Adam and Sarah ! They are very responsible and give quick response to our enquiries as we needed.
5/5
GoogleExcellent service & support by Adam throughout the purchase of my new retirement flat in Epsom! Thank you so much.
5/5
GoogleThe visit was very professionally managed by Rosie. Thanks
5/5
GoogleVery efficient, kind and professional service.
5/5
GoogleReally helpful, knowledgeable and friendly agent!
5/5
GoogleAgent was very pleasant showing us around.
5/5
GoogleGreat service provided by Ray, very friendly & informative!
5/5
GoogleVery pleasant and extremely helpful in answering my questions. Thank you
5/5
GoogleGreat communication in all phases of house sale. 100% would recommend.
5/5
GoogleFantastic experience with the team
5/5
GoogleGood viewing. Rosie answered all questions.
5/5
Google5 star service all around very knowledgeable estate agent that's passionate about homes and their potential. Will use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Epsom
Has The Personal Agent won any awards?
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
