Trusted Agent profile · Epsom · Surrey
Verified
★★★★★
1,104 reviews across 2 platforms
2 West Street, Epsom, Surrey, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, Surrey, at 2 West Street, is rated 4.9 out of 5 across 1,104 reviews on two platforms, including 1,103 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
5/5
GoogleJoe from the Sales team was extremely professional, making sure the end to end process was done efficiently, keeping me updated every step of the way.
Thank you for your feedback Livie. We are pleased that Joe provided you with excellent service during your time with us.
5/5
GoogleI have used the Personal Agent a number of times now and have always been impressed with them. I have found them to be knowledgable of the local market and really helpful. They are not pushy and I have always felt that they have had my best interests at heart. I would strongly recommend using them!!
5/5
GoogleViewed a property with Ray, and we had a really good experience, he was knowledgeable, very open and helpful. We felt no pressure and he gave us the time and space to view the property.
5/5
GoogleAdam was a gent! Very professional and knowledgeable.
5/5
GoogleExcellent viewing, with all relevant details about the property shared. Flexible with short notice viewing.
5/5
GoogleVery helpful and hard working service. Been very impressed by Sue who has gone above and beyond to help secure our sale. Thank you
Thank you for your feedback Anthony. We are pleased that Sue provided you with excellent service.
5/5
GoogleIt was joe in sales who dealt with me and it was an excellent service from start to finish couldn’t recommend him highly enough
Thank you for your feedback Harrison. We are so pleased that Joe provided you with the very best service.
5/5
GoogleExcellent service by Adam in the first instance and Sarah as the sale progressed
Thank you for your feedback Michael. We are pleased Adam, Sarah and the team provided you with the very best service during your time with us.
5/5
GoogleThe team at the personal agent epsom did a fantastic job assisting with the sale of my property and found me my new home too. Everyone I dealt with was professional, courteous and efficient, making the whole process as stress free as it could possibly be.
5/5
GoogleI had the best experience with The Personal Agent Sales team. Many thanks for your excellent services and the customer care. Sarah, you are a star! Thanks to all for selling my flat so quickly and getting the best price!
5/5
GoogleAdam Was an absolute pleasure while we did not have the success we hoped for his enthusiasm was a breath of fresh air
Thank you for your feedback Wayne. We are pleased Adam provided you with the very best service!
5/5
GoogleHad a lovely viewing with Ray, very helpful and knew lots about the property!
5/5
GoogleI cannot rate Ray highly enough. His communication was excellent. He made the whole process stress free. Very grateful!
5/5
GoogleToday's viewing is excellent. The agent is good and the house is fabulous.
5/5
GoogleAdam did a great job as our personal agent and I couldn't recommend him as an agent more 👍PositiveQuality, Professionalism
Thank you for your feedback Siddharth. We are pleased that you received excellent service from Adam.
5/5
GoogleSuch a great viewing and given us lots of information
5/5
GoogleAdam latter was very professional and knowledgeable when helping me and my partner look for a property, I couldn’t thank him enough.
Thank you for your feedback Alfie. We are pleased that Adam provided you with a professional and knowledgeable service during your time with us.
5/5
GoogleI had an excellent experience with Rosie. She was professional, knowledgeable, and incredibly helpful throughout the entire process.
5/5
GoogleI strongly recommend Personal Estate Agent Epsom to anyone, Great Service by Sue Boardman! She is very professional, polite and guided me really well!
Thank you for your kind words, we are glad to hear Sue did a great job!
5/5
GoogleGreat service from The Personal Agent. They sold our property in no time and made the moving process as easy as possible. Would highly recommend.
Thank you for your feedback. We are glad you were pleased with the service we provided!
5/5
GoogleThis review is from Mr and Mrs Todd, ie Cherain Gordon-Todd. Regarding The Greenway. It was a pleasure learning all about this property. She was fully informed and answered all our questions.
4/5
GoogleJoe and his colleagues were professional and responsive, going back and forth between solicitors to make sure we completed on time.
Thank for your feedback. We are so pleased that Joe and the team provided you with professional and outstanding service throughout your time with us.
5/5
GoogleRosie did a great job of booking and showing me several properties - great communicator and knowledgable about the properties and area. Thank you.
5/5
GooglePersonal Agent is responsive and helpful. I would recommend it to friends.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Epsom won Platinum; The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Banstead won Trusted Agent.
Tell us what you need and we'll pass your enquiry to The Personal Agent and up to three other top-rated agents near Epsom.
