Leaders Lettings Epsom reviews

★★★★★ 5/5

Google

Leaders were incredibly informative and helpful when my wife and I were looking for a new place to rent. Our estate agent, Alicia, answered all our questions and helped get us settled. Thank you very much!

James · 11 July 2025

★★★★★ 1/5

Google

from a prospective tennant view. leaders have this new automatic reply for tennants requesting endless details including a download of your credit profile... then magically you suddenly get endless spam emails after completing it. they want all of my personal details even for a simple question asking if they would accept a pet... I'm sure this wouldn't be GDPR compliant even if your registered if you find the property on right move you still have to refill the automatic reply to message them. it's just lazy. even when you fill all of this you wint get a call back! leaders never accept pets and push this no deposit option on to tennants knowing its a complete scam which offers no legal protection at the end of the tennancy leaving the tennant completely liable with no inderpendant assistance such as a deposit protection scheme. It's nothing but a scam. I imagine the staff get commission as you won't get a property without it. as a tennant I won't be messaging leaders anymore it's over frustrating and they never accept any pets using the "leasehold" as their default excuse even on a council block built in the 1960s where everyone has pets.

Tall · 18 June 2023

★★★★★ 5/5

Google

I wanted to take a moment to express my gratitude for the exceptional experience I have had renting a house through your property management company. Your team has been incredibly professional and knowledgeable throughout the entire process, making it easy for me to settle in and feel at home. I would also like to extend a special thank you to Ms. Lisa Baker for her beautiful and helpful time and support during my stay. Her attentiveness and responsiveness to my needs have been greatly appreciated, and I have felt truly valued as a tenant under her care. Thank you once again for providing such a wonderful living experience, and please pass along my sincere appreciation to Ms. Baker for her outstanding service.

Ahmed · 18 June 2023

★★★★★ 5/5

Google

Can't rate the team highly enough, at every step they've been efficient and communicative. Would highly recommend,thank you for helping us move Megan and team.

Suzi · 11 December 2023

★★★★★ 5/5

Google

Thanks Lisa for helping us with our tenancy during lockdown. Lisa worked with us and landlord really closely to get everything sorted in a really tricky situation and also was great at dealing with any little queries over our stay. Thank you!

Emily · 18 June 2022

★★★★★ 4/5

Google

Good Agent in Epsom to contact for rent.

Sijan · 16 March 2026

★★★★★ 5/5

Google

Scott, Dan and Rudy in the sales team are fantastic!

Emma · 16 February 2026

★★★★★ 5/5

Google

Brilliant support and communication from viewing to moving in, especially Jessica who was always able to make time to answer my questions and check that everything was on track.

Ian · 18 June 2023

★★★★★ 5/5

Google

What truly impressed me was Lillianna’s commitment to transparency and honesty throughout the process. She was forthright about the property's strengths and potential areas for improvement, ensuring that I had all the information needed to make an informed decision. Her integrity and sincerity was truly refreshing and instilled a sense of trust and confidence in the companies abilities. I would definitely recommend buying through leaders!

Amber · 19 March 2024

★★★★★ 5/5

Google

Eloise and team have been really helpful at Epsom Leaders. Thank you

Danny · 10 June 2024

★★★★★ 5/5

Google

Prompt and excellent service from Leaders in Epsom for my rental. Meg Borrell has been on the ball throughout the whole process which has been very smooth.

Graham · 18 June 2023

★★★★★ 5/5

Google

I would like to express my thanks to Oliver who showed me around a property a few days ago. He was very polite, dedicated, patient and professional in his approach which I really admire. Thanks for your help Oliver and we'll done.

Dexter · 18 June 2021

★★★★★ 5/5

Google

Daniel from Leaders was very friendly and super efficient in getting everything moving quickly. Thanks!

Charlotte · 28 November 2025

★★★★★ 5/5

Google

Can't rate the team highly enough, at every step they've been efficient and communicative. Would highly recommend,thank you for helping us move Megan and team.

Suzi · 18 June 2023

★★★★★ 5/5

Google

Eloise and all Epsom team Ben, Meg have been really helpful from the start from view the property to the time of moving in their communication and updating about what to do next is absolutly fantastic and always ready to solve any issues that occur. we are happy to be part of leaders family keep up a good work 😊 …

Adekunle · 19 March 2024

★★★★★ 5/5

Google

Lisa has been dealing with our property management for over a year now and she is always very quick to respond and helpful. A ‘can do’ kind of person, which is what you need when something needs tending to! I would highly recommend Leaders Letting to anyone.

Hanna · 19 June 2019

★★★★★ 5/5

Google

David helped us for the sales of our house near Epsom. As the first sales fell through, we had to remarket for the second time. Throughout the process, David applied a pragmatic approach with all parties involved to get things moving. As a seller, sometimes it feels like a lot of activities are outside our control e.g. legal and sales process of the buyer, and David gave us a lot of reassurance that progress is being made simply by being responsive and patience with our questions. David also shared his advice and experience to help steering to the right outcomes.PositiveResponsiveness, Professionalism, Value

Joseph · 25 August 2022

★★★★★ 5/5

Google

Sophie and the team in Epsom have been great throughout the process of the letting of our property. Thoroughly understanding and professional their diligence has been outstanding and we are happy we chose them over the competition. Luis and MariaPositiveProfessionalism

Lui · 18 June 2021

★★★★★ 5/5

Google

Oliver and the team where great, they made sure I was able to move in quickly and without incident. They are friendly and nice to deal with. Breath of fresh air to have such good customer service.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 18 June 2021

★★★★★ 5/5

Google

Jessica and the team at the Epsom office made the move very simple and helped us with the quick turn around time

Tom · 18 June 2023

★★★★★ 5/5

Google

Olly and the team have been incredibly helpful and accommodating during our move. A great team to deal with - taking a little of the stress away from an already stressful situation.

Sherene · 18 June 2022

★★★★★ 5/5

Google

From first meeting I was impressed with David Saunders commitment and outstanding people skills. He recognised i was an extremely busy, relatively inexperienced buyer . He went out of his way to support, guide and educate me in the art of reading legal papers, dealing with the strange idiosyncrasies of Property Solicitors , stamp duty and the entire process. I have really appreciated his support, attention to detail and complete understanding. We have finally got everything to the finish post and the house is now transferred to me, a huge relief and proud moment... yet tinged with sadness that I wont be working with David in the immediate future....but as it says in the films " I'll be back"PositiveResponsiveness, Quality, Professionalism

Joy · 18 June 2022

★★★★★ 1/5

Google

The most discriminatory estate agents you’d ever have the displeasure of coming across. Completely underhand, if you don’t meet the criteria of nuclear family with 2.4 kids you can bet you’ll be completely ignored and put to the bottom of the pile when looking to rent one of their properties.

Katie · 12 August 2024

★★★★★ 5/5

Google

I want to thank Lisa Baker for helping me sort out my urgent matter. She was very helpful and she managed to sort it out on time. Also she was very kind and professional the way she communicates.PositiveResponsiveness

Jherl · 18 June 2021