Trusted Agent profile
★★★★★
268 reviews across 2 platforms
126, High Street, Epsom KT19 8BT
Leaders Lettings's Epsom office at 126 is rated 4.6 out of 5 across 268 reviews on two platforms, including 266 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
5/5
GoogleProfessional experience with the team at Leaders Epsom. From setting up viewings to the move in process. Communication, professionalism and patience from Eloise made the process much easier. Thank you for everything Team Epsom!
Dear Tony Jordan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleReally positive and professional experience, I dealt with Meg who was always extremely helpful at every moment going above and beyond to ensure I was given the best customer experience possible, would definitely recommend.
Dear Jake Qazi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleI found both Eloise and Sophie to be efficient, professional and personable. I have found more suitable properties to view through Leaders than any other letting agent and value their service. I would give 5 stars but as my search is ongoing, I have not dealt with them for the next step yet.
Dear Emma Dempsey, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Sophie & Eloise . Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleWe have just moved to Epsom and Leaders were the agents for the seller we were buying from. The house was tenanted which made the move more difficult but Sadie, Zoe and the team made it as easy as it could be. Many thanks to the Epsom branch.
Dear Richard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe dealt with Sophie and Sinead at Leaders in Epsom, and they were incredibly professional and friendly from start to finish. Nothing was too much trouble: they dealt with all of our questions and requests with urgency, and ultimately made finding a home we're very happy with an enjoyable process. I'd highly recommend Leaders in Epsom to anyone, and in particular Sophie and Sinead.PositiveResponsiveness, Quality, Professionalism, Value
Hi Julian Constance! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Epsom
5/5
GoogleDealt with Meg in Epsom, great customer service and helped with answering all my questions! You're a superstar, thank you 😊 x …
Dear Sam Wisden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders was very helpful in securing us a house to rent. It had been many years since we did this and Alicia and Sophie explained well. They were very professional and patient.
Dear Denyse Armour, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back … More
5/5
GoogleOur property negotiator was Oliver Cupis. Oliver was really friendly and approachable, and he made my partner and I feel relaxed and safe during the viewing. He was knowledgeable on the property, informed us on parking permits in the local area and was happy to answer questions. All round great experience and will continue to use Leaders in our property search!
Dear Charlie Bignall, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe received the highest level of service from Lucy Nixon and her team during what could have been a fraught and difficult process. We particularly appreciated her willingness to prioritise the needs of the customer at all times
5/5
GoogleWe’ve had a great experience so far with our property manager Lucy Skinner. She’s consistently responsive, addressing any issues or concerns we’ve had with great efficiency. Every question or problem has been resolved promptly, and she keeps us updated on all important information and news about the building. Her dedication and attention to detail have made our rental experience smooth and stress-free. Highly recommend her management!
Dear Kholud A.mahmoud Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEloise has been absolutely fantastic in making sure that my move was stress free and has always been efficient and dilligent in answering any questions that I have had. Thank you!
Dear Adam Mills Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI asked the staff at Leaders to come and value my elderly mother’s home (both for sale and rental) as she is considering a downsize. We met with the rentals Manager, Ben and his colleague Jessica who were both, from the outset, polite and understanding to my mother’s predicament. Ben explained in lay man’s terms the pros and cons of rental over sake and detailed clearly what obligations Mum would need to fulfil. Throughout the whole appointment I found both staff members friendly and knowledgeable; there was no effort made to press us into a decision and they left us with a clear understanding that everything that was discussed would be put in writing to us. A very professional outfit in my opinion. Would recommend
Dear Martin Wade Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Lauren, Sophie and all the leaders team for your support in getting a good house when needed. I was satisfied with your customer service, as it is top notch 👌👌 …
5/5
GoogleUsed David and team in my first purchase and they have been fantastic Very quick to respond, give their professional opinion and help guide through the overly-complicated purchase cycle. Also very happy to visit the property with me over and over again for measurements etc. Definitely would recommend.PositiveResponsiveness, Quality, Professionalism
Dear Stefan Richards, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI met the lovely Eloise who was extremely helpful & professional in my property search. Highly recommend
Dear Helen Smitj We greatly appreciate your 5-star review and the time you took to share your experience with Eloise. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI would recommend Leaders to anyone, Oliver who showed me around a property of interest was very professional, courteous and Covid secure. The viewing was arranged at very short notice, no waiting at all, I saw the property had come into the market and I was viewing it within the hour, amazing. Thank you Olly!PositiveResponsiveness, Professionalism
Hi Neil Fowler, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Epsom. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleGreat service from Ben & Jessica. Came to my Mother's house to give a valuation for both sale and rental. Both were polite, professional and personable. Would highly recommend.
Dear Susie Crayfourd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWhat wonderful people....I was nervous about moving and renting, but as soon as we meet Meg and her team we was overwhelmed but the help and how easy they made it for us.... highly recommended LEADERS in Epsom. 10/10
Dear Adam, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBen was amazing! He gave me some great advice regarding letting out my properties and was always ready to help me when I needed it. Would highly recommend
Dear Oliver Selfe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have known and worked with David for many years, he is an excellent estate agent who communicates very effectively and always has the highest levels of customer service. As David grew up in Epsom he retains a wealth of knowledge and contacts in the area which is a huge benefit. Would certainly recommend
Hello Chris Early Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleGreat as usual this the second time I use leaders to rent property If I wish I could mark them 7stars special thanks to Catherine Larkins our Property Manager and her wonderful team 👌 Sam Misbah …
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHi There, Just to say many thanks to Sophie Howard for her help, support and smooth process. Deserveed 9 ********* not 5. Thank you Sophie and all the best in your career. Mo Mansour
Thank you so much again for your feedback, please let us know if we can be of any more service! We hope you have a great day! Many Thanks Ben Branch Manager
5/5
GoogleThank you to Sadie and the team for the smooth process of selling our flat. Consistently helpful throughout viewing through to exchange.
Dear Alicia Wynn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have been with Leaders a number of years now & cannot recommend them highly enough. The staff are amazing & very helpful, a big thank you to Sophie, Catherine, Megan & Teegan
Dear Gary Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's Epsom office has 268 reviews across two platforms: 266 on Google, 2 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Leaders Lettings is rated 4.6 out of 5 across all 268 reviews, and 4.6 out of 5 on Google from 266 reviews, checked 9 October 2026.
Leaders Lettings, 126, High Street, Epsom KT19 8BT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
