Leaders Lettings reviews

★★★★★ 5/5

Google

Sophie and her team have done an excellent job in managing our property in Epsom for the last 5 years. Sophie will always go the extra mile to help with queries we have and never fails to deliver. She is polite and very professional within her role at Leaders. After a short stint away from this particular branch with trilled to hear that Sophie was back. Her cheerful and upbeat approach makes it a joy to work with her and her wonderful team. Thank you.

Mala · 11 July 2025

★★★★★ 5/5

Google

I recently moved to Epsom and had a fantastic experience, thanks especially to Eloise and her team. Eloise went above and beyond to help me settle into my new home, making the whole process seamless and stress-free. She was always responsive, knowledgeable, and incredibly supportive, which made a real difference as I navigated my move to a new area. I couldn’t have asked for better assistance. Highly recommend Eloise and the team to anyone looking to make a smooth transition to Epsom!

Carlos · 16 November 2024

★★★★★ 5/5

Google

We had a wonderful experience finding a place to rent with leaders. Sophie has been so helpful throughout the whole process and was always making sure we were in the loop and getting the best deal possible. Thanks so much again, Sophie and the team! :)

Georgia · 28 November 2025

★★★★★ 5/5

Google

Massive thanks to Scott and to Ruby who helped us purchase our first property! Ruby was extremely down to earth in which made us want to continue with leaders in the first place. Scott then continued our property search and helped us in …

Betty · 16 December 2025

★★★★★ 5/5

Google

Alicia has been so lovely, knowledgeable and accommodating throughout the whole process of looking for somewhere to rent! Striving to find me somewhere that suits our requirements. Thank you so much! ☺️

Mon · 26 March 2026

★★★★★ 1/5

Google

AVOID AT ALL COSTS! The management team especially Lucy skinner and Catherine larkins have no clue and will just do anything they can to penalise you as a Tenant. Everything they do is in favour of the landlord although they don't do anything properly so it still causes a mess for the landlord. Lived in a mouldy damp infested property that wasn't dealt with despite reporting to leaders, broken fence caused our dog to escape and at the end of tenancy, lesders refused to send important documents across and refused us assistance with the deposit dispute. Lucy charged us for professional cleaning at the end of tenancy, despite it stating on the check in inventory that the place was filthy and not professionally cleaned when we moved in (we left the place completely clean and empty) Charged us rent for a month after we already handed back keys!!!!....a shambles all round, AVOID TO SAVE YOUR SANITY!

Siobhan · 25 September 2024

★★★★★ 1/5

Google

Reported a broken fence took weeks for nothing to happen. My dog got out of the garden after waiting weeks for maintanance to do nothing. My dog had an altercation with another dog. The landlord evicted me because of this. All would of been avoided if leaders would be on point with there maintanance team replying and management. Considering legal action. Will never use leaders again. House was moldy and damp. Roofers came once and problem still persisted. as a Google reviewer with over 1.4m views I can honestly say these guys are a joke.

Just · 21 August 2024

★★★★★ 5/5

Google

I had the pleasure of working with Ruby during my first home-buying experience, and I can’t recommend her enough! She has been incredibly helpful, patient, and knowledgeable throughout the entire process. Ruby made what could have been a …

Craft · 16 December 2025

★★★★★ 5/5

Google

I was attended by Alícia, who was very attentive and helpful, patient when explaining detail by detail. Of all the agencies I visited, it was the only one that brought the printed document on the visit organizing all the information of the property and how to rent it, which was great since I'm new here in the United Kingdom. When closing the contract we still received a welcome kit from the real estate agency. I recommend!!!

Gabriela · 16 March 2026

★★★★★ 1/5

Google

There is definitely a lack of transparency and a pecking order to how things are done by this agency. I inquired about a listing numerous times only to be told that they are yet to receive viewing privileges. Only to now see the property off the market. Inquired about another property and was basically told that I don’t earn enough to view the property after asking for my annual income. Never happened before. They probably write your contact information in the air because they never phone you back.

Alijah · 25 July 2024

★★★★★ 5/5

Google

Daniel has been absolutely amazing this whole process. He was happy to answer questions at anytime and always kept me updated with everything going on. He has made this whole process so much easier, I couldn’t have asked for better.

Eve · 28 November 2025

★★★★★ 5/5

Google

This is one of the best letting and estate agencies I have ever had the pleasure of attending. Despite not going through with any transaction their help with the process was marvellous, especially Meg. Her dedication to my cause and needs was truly remarkable. Clearly she has an absolute passion for her role and has been trained as such. If you are ever in doubt about an agency, this is most certainly own you never have to worry about.

Samuel · 25 July 2024

★★★★★ 5/5

Google

Alicia Babbs and the team were very helpful in assisting us in getting a property to rent in Epsom. They were very helpful and quick to answer queries and ensuring we are at ease all time through out the process. Will definitely recommend them to family and friends.

Siphokazi · 10 August 2025

★★★★★ 5/5

Google

absolutely amazing. Helped with every move and the process was smooth. Thank you Alicia was amazing with everything . Thank you

Nivashinie · 26 March 2026

★★★★★ 5/5

Google

Great experience working with leaders - Daniel Beckson and the team have very much been on the ball and helped us find exactly the type of property we wanted within a week.

Dean · 28 November 2025

★★★★★ 5/5

Google

We had an outstanding experience working with Eloise at Leaders Epsom. From the very start, she was professional, friendly, and incredibly efficient in helping us. Eloise made the whole process smooth and stress-free, always being available to answer our questions and guide us through every step. We couldn’t be happier with the service we received and would highly recommend Eloise and the team at Leaders Epsom

Maria · 4 October 2024

★★★★★ 5/5

Google

Ruby is an amazing and very professional young lady!! An absolute pleasure to work with! Thanks Ruby!!

Abel · 16 February 2026

★★★★★ 5/5

Google

Massive thanks to Sophie and Eloise who made finding and renting a property so easy, straight forward and effortless. Wouldn't hesitate to reccomend. Thanks again!

Luke · 26 November 2025

★★★★★ 5/5

Google

Meghan and Sophie at the Epsom Leaders branch were a joy to deal with. Meghan is who we liaised with to organise viewings and helped us find a dream rental property in the heart of the village. They have both been professional and efficient and have answered every question we asked with ample information and assurance. They streamlined the referencing process and even negotiated moving our rent due date to help better fit our financial needs. Couldn’t recommend them enough. The service provided has convinced me that Leaders is the best company in the area for property. Thank you so much Meghan for helping us find our cottage!!

Lucy · 18 June 2023

★★★★★ 5/5

Google

My flatmate and I have found our dream cottage thanks to Meghan and Sophie! The whole experience from the initial viewings to negotiating, to moving in, has been the smoothest, easiest process. I have dealt with many an estate agency in the last decade as a tenant and this is by far the best experience I've had. Both Sophie and Meghan have been incredible, making sure we were at ease and facilitating everything along while making us feel heard. Could not recommend more, and thank you again to Leaders, and to you both specifically!

Federica · 18 June 2023

★★★★★ 5/5

Google

We were looking to move into a new house in Epsom, and Leaders Estate Agents supported us throughout the entire process. Although Alicia was a trainee consultant, her approach was highly professional and commendable. She was always approachable and responsive, whenever we had queries, she answered them promptly and clearly. Thank you, Alicia and the Leaders team, for your excellent service and support!

Alisha · 10 August 2025

★★★★★ 5/5

Google

Kaitlyn was very helpful and sorted everything very quickly

Stuart · 16 February 2026

★★★★★ 5/5

Google

Eloise has been amazing throughout the whole process. Super helpful, friendly, and always quick to respond. Made everything so easy and stress-free. I am so happy dealing the property.

Tahirul · 10 August 2025

★★★★★ 5/5

Google

I must say that Eloise was absolute outstanding when I came for a viewing. She was very professional and informative to me. Every question I asked, Eloise had the answer. This was my first ever viewing for my own place and I was nervous. As soon as I met Eloise I felt at ease and relaxed. Epsom leaders are very good and professional. Very impressed.

Katie · 18 February 2024