Trusted Agent profile · Epping
★★★★★
286 reviews across 2 platforms
263 High St, Epping, CM16 4JD
Hammond & Smith's office in Epping, at 263 High St, is rated 4.9 out of 5 across 286 reviews on two platforms, including 282 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hammond & Smith, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Epping office, from every platform, shown as written. First names only.
5/5
GoogleExcellent estate agents who went over and beyond would recommend and will use if I ever sell as they were so good
This is such a lovely review Janet! Thanks so much for your kind words and always tto help in the future if you ever need us. All best wishes in your new home x
5/5
GoogleI'm very happy with the service Hammond & Smith has been providing with our rental. Joe has been responsive, friendly and super helpful throughout the process and continues to be prompt and efficient if there are any issues around the flat.
Thanks so much for leaving us his great review. We are so pleased to hear you're happy with your rental with us and the brilliant feedback of our Joe. Thanks so much Hedi, H&S family x
5/5
GoogleJonjo, Alison, Jack and Joe - what a great team! I am not usually a fan of estate agents to be honest but these guys have a different approach and take care in matching the right person to the right property. They made it a smooth and …
Alison this feedback is the best. We aren't fans of 'estate agents' either - and so thrilled to hear we didn't come across that way at all. Delighted to hear of your smooth and stress free process and thank you so much for entrusting us with your family home. Always pop by whenever passing! From us all at H&S x
5/5
GoogleVery helpful from viewing schedule, process of documentation for the flat, easy payment link and on going support during our present stay in the flat. Joe in particular is handling our flat and he has supported us from day 1. Happy to recommend Hammond and Smith Estate agents.
Thanks for taking the time to leave this great feedback OJ. Delighted to hear of your ongoing positive experience with us - and especially of our Joe. Always pop by and say hello whenever passing. All the best, H&S x
5/5
GoogleWe where over the moon with the fantastic help, on our Coopersale Community Day, this made such a difference to our event, Carly was amazing and very quick with any questions we needed answered. I would not hesitate to recommend them x
Thank you so much for taking the time to leave us this amazing review. Community means the world to us at H&S and Coopersale has one of the best! We were so grateful to be part of it. All the best, H&S family
5/5
GoogleJust let our flat through Hammond and Smith Epping. Such a friendly and super efficient service. Thank you Joe (lettings) for all your help! Would highly recommend using them.
Thanks for leaving us a review Jo, we really appreciate you giving us the opportunity in letting out your property. All the best the H&S family
5/5
GoogleA first class service from Joe and the team. Our purchase went through quick and smooth with Joe always being contactable and always dealing with our enquiries and concerns in a timely manner. Would highly recommend this estate agency when purchasing a property.
Hi David, Thanks so much for the review. We hope that you are happy in your new home and pleased that Joe got your purchase through nice and quick for you. All the best Hammond and Smith
5/5
GoogleWe have great experience with Hammond and Smith they are very professional as well as friendly. We have been looking for houses for more than one year. we have experience with lots of agencies, but I highly recommend Hammond and Smith. Thanks a lot for everything.
Thanks so much Kuljit for taking the time to leave us this great review. Wishing you all the best! H&S x
5/5
GoogleJoe is really easy to talk to and always keeps us informed. Everyone at Hammond & Smith are friendly and approachable and always have time for you.
Thank you for these lovely words Lin. Being approachable and friendly - providing a bespoke service - is central to the Hammond & Smith approach. So, we are delighted to hear your lovely comments. Thank you Lin! H&S family x
5/5
GoogleHammond and Smith have been absolutely fantastic at finding our family home. Their help, support and communication has been more than we ever expected and it’s been so reassuring to have that in this process. We can’t recommend them enough.
Thanks so much for this lovely review Emma - we hope you are lovely every minute in your new family home. Wishing you all the best and be sure to pop in whenever passing!
5/5
Facebook100% recommend Hammond and Smith. We had our house on the market with another local agent for eight months with hardly any viewings and no offers. We decided to try Hammond and Smith and their approach was fantastic. Beautiful pictures of the house, a great video tour, that they hosted and talked you through the house and local area, some drone footage. They went above and beyond. Our house had immediate viewings and sold for the asking price within 24hours. We can’t thank them enough. A lovely bunch of people who know their stuff.
5/5
GoogleI really recommend this estate agency. Joe has been really nice and patient, and he helped me and my partner to rent our first flat in the UK! Excellent service and advice!
Hey Matteo, Thanks for leaving us a great review. We hope you will really happy in your new home and welcome to Epping. All the best H&S family
5/5
GoogleI've known Alison and Jonjo for 11 years and wouldn't have anyone else helping me with the house buying/selling process! I used Hammond & Smith for my most recent move, where from the outset their professionalism and experience eased what can be a stressful process. The service they provide from start to finish is second to none. They kept me informed every step of the way while marketing my property to ensure the best possible outcome. They are also genuinely lovely people and they have made their premises in Epping very warm and welcoming. I highly recommend Hammond & Smith - the best estate agents I have ever used!
Thanks for the amazing review Sonia, you have been a pleasure to deal with throughout the years. Thank you for putting your trust in us and we wish you all the best. Many thanks H&S family
5/5
GoogleI recently dealt with Jack, who was most helpful with all my queries and very informative. Had a great knowledge of local area and was very kind and personable. I would highly recommend.
Thank you so much Rebecca for taking the time in leaving us a review. We are really pleased that Jack offered you a great service. All the best H&S family
5/5
GoogleProfessional, friendly, super helpful and great communication. Hammond & Smith went above and beyond to help us sell our parents home. Would highly recommend to anyone wishing to sell their home!
Thanks so much for this lovely review Vicky and for entrusting us to sell your parents home. All the best, H&S x
5/5
GoogleHammond & Smith are the best estate agents in the Epping area! The whole team are incredibly friendly, knowledgeable and make you feel relaxed from the moment you step into the building. Purchasing a home can be one of the most stressful experiences of your life but they help make it as smooth and stress-free as possible. I’d recommend Hammond & Smith to anyone 🙌🏻
5/5
GoogleWe’re extremely pleased with the service received from Jonjo and team at Hammond & Smith; staff were always friendly and professional, and Jonjo gave us good advice throughout. Highly recommend.
Thank you so much for the lovely review Jennifer, we are so pleased that you happy with the service. We are very grateful that you gave us the opportunity to help you sell. All the best H&S family
5/5
GoogleWow. What a great experience we just had purchasing a house with Hammond and Smith, in two ways. First, the viewing. This was friendly, easy to arrange and well informed. Any estate agent that answers ‘I don’t know’ to questions about a …
We cannot thank you enough Jennifer for such a lovely review and for purchasing your home through us. We wish you all the best there. Make sure to come say hello whenever in Epping. All the best, from us all at H&S x
5/5
GoogleJust sold my house with Hammond & Smith and could not be happier with them. From the moment of first contact they were super helpful, set out a good strategy for marketing the house and getting offers using an evidence-based approach which …
Thanks so much Chris for this amazing feedback and for entrusting us to sell your home. Wishing you all the best for the future, from us all at H&S x
5/5
GoogleWe could not recommend Hammond and Smith more. After some questionable experiences with other agencies in the area, meeting their team was like a breath of fresh air. As first time buyers, the whole process of buying a house is scary and …
Thanks Beth for this wonderful review and especially of our Jack. We wish you guys all the best in your first home together, and make sure to always pop in when passing. All the very best, from us all at H&S x
5/5
GoogleJoe at Hammond & Smith was amazing throughout the whole process of selling our parents house that had been a family home for 60 years. He was very appreciative of how we were feeling when the house went on the market and extremely supportive throughout the whole process, even attending to a leak that occurred during the winter when the house stood empty when neighbours rang him as a first point of contact. Would highly recommend the team!
Thanks for the great review. We are really pleased you felt supported through out this process and thank you for trusting us in selling your parents home. All the best Hammond & smith family
5/5
GoogleI would recommend Joe every day of the week! Top guy 👍 …
Thanks Ellis for this great review. We think Joe is a top guy too :-)
5/5
GoogleJoe Leeves was a pleasure to deal with. From start to finish he was incredibly professional, very knowledgeable, communicated with integrity and went above and beyond. H&S are lucky to have such a star!
Thanks so much Adam for this great review of our Joe. We are incredibly lucky to have him as part of our family and thank you again for choosing to work with us. Always pop in and see us!
5/5
GoogleProfessional, efficient, and reliable. Hammond & Smith made our home-buying journey so much easier by being proactive and getting the deal over the line ahead of schedule. We couldn't be happier in our new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hammond & Smith's Epping office has 286 reviews across two platforms: 282 on Google, 4 on Facebook.
Hammond & Smith Epping is rated 4.9 out of 5 across all 286 reviews, and 4.9 out of 5 on Google from 282 reviews.
Yes. In The Trusted Agent 2026 awards: Hammond & Smith, Epping won Platinum.
Hammond & Smith Epping, 263 High St, Epping, CM16 4JD.
