Every review we hold for the Epping office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHammond and Smith are very different to all the other estate agents on the high street, which was hugely advantageous to myself as both a seller and buyer. They always answer the phone, staff are very friendly and not “pushy” and they listen. I sold my house very quickly through Hammond and Smith who arranged for only viable and suitable viewings. I found my new home through them too, communication was great and I knew I was in safe hands with Jack who dealt with solicitors etc on my behalf. Thank you!
Pat · 27 April 2024
Agent replied · 25 August 2024
Thanks so much Pat for taking the time to leave us this great review. We so appreciate you entrusting us to sell your home. Make sure to pop in whenever passing! Wishing you all the best - from us all at H&S
★★★★★ 5/5
GoogleThe whole team at Hammond & Smith are the most friendly and approachable bunch, when you walk in their office you immediately feel relaxed and welcome. Their expertise within the industry are second to none and they guide you through what can be the most stressful time of your life with ease. Their integrity and the support they give you definitely helps with the buying/selling journey. I will always recommend the team to anyone I know who is looking to buy/sell/rent!
Pick Hammond & Smith!
Ben · 25 July 2025
★★★★★ 5/5
GoogleFantastic estate agents, big thanks to Jonjo, Alison and a huge thank you to Joe! Joe has been brilliant throughout our house sale and even when it became pretty stressful he managed to keep everything under control. I would not hesitate in recommending Hammond and Smith to anyone. Thanks again, Laura and Jason
Laura · 8 October 2022
Agent replied · 5 July 2023
Dear Laura and Jason. Thank you both for this lovely review and such wonderful feedback of our Joe. Thank you again for selling your home with us and do come and see us soon, to let us know how you're all getting on. All the best, H&S family
★★★★★ 5/5
GoogleVery impressed! Much more on the ball than any other agents we have had experience with. Joe worked with speed and efficiency progressing our sale. He came back to any query instantly and was very competent. Alison and Jonjo were also always super positive and enthusiastic. A breath of fresh air. Would 100% recommend.
Jess · 5 July 2022
Agent replied · 5 July 2023
Ahh Jess, thank you for your lovely review. We are so glad we were able to help out and that we wish you the best of luck in your new home. All the best H&S family.
★★★★★ 5/5
GoogleMy experience with Hammond & Smith has been nothing short of first class from start to finish. Alison has been tremendous from my first consultation of the market through to completion and Sarah has provided immediate responses and resolutions for all queries and issues big and small. I could not recommend them highly enough!
George · 5 July 2022
Agent replied · 5 July 2023
Hi George, we are really pleased that you got a first class service. If you have any friends looking to move in the future you know where to send them. All the best H&S family
★★★★★ 5/5
GoogleAlison was so helpful in the selling of my property in Epping. She kept me calm when things got stressful. Keeping me informed along the way, she worked so hard to get our chain over the line! Can’t thank her enough x
Jaine · 14 August 2023
Agent replied · 28 August 2023
Thanks for the lovely review Jaine, we are so pleased that were happy with the service and that we got it across the line. We wish you all the best in your new home, Hammond & Smith family x
★★★★★ 5/5
GoogleGreat experience purchasing my home with Hammond and Smith. Joe was brilliant over the process making sure everything was moving as fast and easily as possible. Highly recommend and would use again!
Gareth · 28 March 2024
Agent replied · 25 August 2024
Thank you for taking the time in leaving us a review Gareth, we hope you have settled into you new home now and are enjoying living in Epping. All the best Hammond & Smith
★★★★★ 5/5
GoogleJack Spittlehouse did an excellent job in helping to secure the purchase of my first home. It’s been a long journey with a failed house purchase, but Jack truly went the extra mile to help me find a house that ticked all the boxes, including the right location and perfect floor plan. His consistent communication and sound advice throughout the process has been invaluable! I also had the pleasure of meeting the wider Hammond & Smith team who are equally wonderful and would highly recommend their services.
Jayde · 28 March 2024
Agent replied · 25 August 2024
Thanks Jayde for taking the time in leaving us a review. We are so pleased we helped you secure your first home and we hope that you will love it there. All the best the H&S family
★★★★★ 5/5
GoogleWe couldn’t thank Joe enough. We had possibly the longest house sale for them yet (due to no fault of their own) and Joe remained patient and helpful throughout the whole process. We would 100% recommend Hammond and Smith. Thank you for everything!
Danielle · 4 July 2023
Agent replied · 31 December 2023
Thanks so much Danielle for taking the time to leave this review. We really appreciate it. Thank you for choosing Hammond and Smith and we wish you all the best x
★★★★★ 5/5
GoogleFriendly staff, Carly was great... welcoming service!
Ryman · 25 March 2025
Agent replied · 25 March 2026
Thanks so much Ryman for leaving us this great review :-)
★★★★★ 5/5
GoogleCouldn't fault this great team. From the moment Jonjo carried out the valuation, I knew we were in good hands. Jack and Allison hosted the visits brilliantly and my Mum's house was sold quickly. I received good feedback throughout and helpful advice was provided when needed. They took all the hassle away from me and I'm so pleased that they found a buyer that seemed to love the house as my family did for many years.
team team had been recommended
Dave · 28 January 2024
Agent replied · 25 August 2024
Thank you for giving us the opportunity in selling mums house, we know it held a lot of fond memory's for you and it means the world to us that you choose and trusted us. Always pop in and say hi when passing, all the best Hammond & Smith family.
★★★★★ 5/5
GoogleEloise and Joe have been amazing. We have been renting through Hammond and Smith for the past year and a half and they have always been very quick in responding to us and always helpful. Highly recommend them, thank you for all your help!
Imogen · 20 April 2026
★★★★★ 5/5
GoogleDealing with Hammond & Smith was a pleasure, Especially Joe who Let my flat within 2 days of it going to the market and from start to finish was brilliant and dealt with all questions and enquiries I had throughout the process. Highly recommended estate agents.
Nikki · 7 November 2022
Agent replied · 5 July 2023
Thanks for leaving this brilliant review Nikki and for such great feedback of our wonderful Joe! We all look forward to seeing you again soon - H&S family x
★★★★★ 5/5
GoogleI switched to Hammond and Smith from another agent and Joe was excellent in helping to sell my house whilst keeping me regularly updated and calm throughout the process. Thank you Joe for everything.
Matt · 28 October 2023
Agent replied · 31 December 2023
Thanks for taking the time to leave us this review Matt. Wishing you all the best in your new home. H&S family x
★★★★★ 5/5
GoogleOur experience with Hammond & Smith has been excellent. They were proactive, professional and always gave good and honest advice. They found us a buyer within a few weeks of launching our house on the market and we exchanged a few days ago. Thanks to the whole team, but especially to Joe and Jack, who were with us every step of the way and always at the end of the phone if needed, during what can be a stressful process. If we sold in Epping again, we wouldn’t go anywhere else.
Toby · 10 December 2023
Agent replied · 25 August 2024
Thank you Toby for such a great review, it had been a journey for you and the family and we are so pleased that we were able to get you and the family sold and moved. We wish you all the best for the future from the H&S family
★★★★★ 5/5
GoogleThey have been great during our purchase journey, particularly Jack. Friendly and fun to work with during stressfull phases of the process.
B · 26 June 2024
Agent replied · 23 November 2024
Thanks Baz for this great feedback. All the very best! H&S x
★★★★★ 5/5
GoogleI was engaged with the team at Hammond & Smith for my purchase and was so impressed I instructed them on my sale. I had been on the market for a few months with two agents and for one reason or another a deal hadn’t been finalised. Jack managed my sale and starting hustling right away. He had a feasible offer on the table within a month and updated me on progress every single day. I found Jack to be diligent and genuinely a pleasure to deal with. I can’t recommend the team at Hammond & Smith enough.
Sophie · 1 December 2023
Agent replied · 31 December 2023
Thanks so much Sophie for leaving us this great review, and for working with us on both your sale and purchase. And also for the brilliant feedback of our Jack. Whenever passing do come in and say hi. Wishing you all the very best. H&S x
★★★★★ 5/5
GoogleIt has been an absolute pleasure working with the team and especially Joe who is always available and very honest to deal with. 100% recommend working with this friendly and highly knowledgeable team
Upen · 22 October 2023
Agent replied · 31 December 2023
Thanks for taking the time to leave us a review. We are so glad to hear of your feedback especially of our Joe! Wishing you all the best
★★★★★ 5/5
GoogleHammond and Smith really get to know you and your property to ensure the right buyers are put forward. It’s a very professional but personal service. We would highly recommend using them. Thanks. From Linda and Matt
Linda · 25 August 2025
Agent replied · 25 March 2026
Thanks so much Linda and Matt for leaving us this wonderful review. It's so appreciated!
★★★★★ 5/5
GoogleJack and the Team at Hammond & Smith have offered excellent advise and support throughout the entire purchasing process. Their expertise allowed us to have a really smooth process when buying a property. I would reccomend Hammond & Smith to anyone looking to buy or rent in the Epping area.
Joshua · 28 March 2025
Agent replied · 25 March 2026
Thanks so much Joshua for this wonderful review especially of our Jack. Wishing you both every happiness in your first home. Do pop in and say hi whenever passing. All the very best, from us all at H&S
★★★★★ 5/5
GoogleI cannot recommend this firm too highly. From beginning to end of the sales process I had excellent help and support from Alison, Jack and Carly. Thanks to you all!
Ann · 25 October 2025
Agent replied · 25 March 2026
Thanks so much Ann for this lovely review and of course for entrusting us to sell your home. Wishing you all the very best, from us all at H&S x
★★★★★ 5/5
GoogleI had a great experience with Hammond and Smith when purchasing my new home. From the outset, Eloise and her colleagues were friendly and helpful and followed up proactively to ensure that the process went along smoothly, despite some stressful circumstances. I would recommend Hammond and Smith 100%.
Laura · 25 February 2026
★★★★★ 5/5
GoogleWe chose Hammond and Smith for our house sale over others, largely because of Jonjo and the time he spent with us in the early stages. Our confidence was not misplaced. His team were amazing and were always available when things felt stressful. We couldn’t have asked for more.
Joe · 25 March 2025
Agent replied · 22 October 2024
Thanks so much Joe for this great review and feedback, especially of our Jonjo. Wishing you all the best in your new home and whenever in Epping please do pop by and see us! All the best, H&S
★★★★★ 5/5
GoogleHonestly…excellent ! Every person involved with the process was professional, polite and super helpful. From advice given, help offered and such friendly people that made a stressful process so much easier. For us personally the service Hammond and Smith provided was excellent and would highly recommend.
CERIS · 25 April 2025
Agent replied · 25 March 2026
Thanks so much Ceris for leaving us this wonderful review and for entrusting us to sell your home. We wish you and your family every happiness in your new home. Do pop in and say hi whenever passing. All the very best, H&S family x
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