Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePriscilla at kings estate agents is AMAZING! Such a kind, friendly & polite young woman. She’s been so helpful during mine & my husbands search. Even though we found a property through another estate agent she still congratulated us & said “if you ever need help or advice with anything please don’t hesitate to ring me” which I thought was so so kind of her! She deserves a medal & recognition! Would definitely recommend kings to my friends & family just because of Priscilla! Thankyou for everything!
Ozgen · 25 October 2023
★★★★★ 5/5
GoogleVery informative, knowledgeable, charismatic and a great communicator, have dealt with kings in the past and always a great service but Theo is a true asset.
Jerome · 28 January 2024
★★★★★ 1/5
FacebookThese guys need to sort themselves out. The tenant has finally gone from my partners property no thanks to you leaving it dirty and damaged. Kings are holding the deposit, we are hoping, and the member of staff 'dealing' with it has gone on leave for 11 days. In the meantime he has a damaged and empty flat! A series of c@@k ups from the moment contracts were signed......deffo do not recommend this company.
Vikki · 4 July 2019
Agent replied · 22 October 2025
Dear Vikki
I can confirm a member of the property management department is on holiday until 11th July, however her out of office does state to contact the team in her absence. We have looked into this and have no record being contacted on this particular poit by either yourself or your partner until this tweet.
Our repairs department supervisor, Katie Pugh is aware of your claim from the damage deposit and is taking action to be able to advise you of the next steps. For clarity we do not hold the deposit . Deposits are held under a legally backed redress system for disputes and we are following this lawful
process. We realise this can be frustrating for all concerned but and take time . It is unfortunately out of our control .
Please note, Katie Pugh is dealing with this . In the meantime , should you have any queries in the please do contact Katie direct on 01992 785 000 option 1.
Thank you
★★★★★ 5/5
GoogleGergana Petrova was so kind for us
So excited to speak with her,so friendly and professional
Also get a viewing today,hopefully our new home 🏡
Recommend this agency! …
Liuda · 25 October 2023
★★★★★ 5/5
GoogleFrom start to finish the staff at Kings Group North Chingford have been amazing. Leanna found me a tenant within hours of marketing the property, the manager of the office Lauren was very proactive and efficient and kept me in up to date through out the process. I would highly recommend this agency.PositiveProfessionalism
Robyn · 25 October 2020
★★★★★ 5/5
GoogleWas shown 2 properties by Ben Burton, amazing salesman. Knows what he’s talking about and not pushy unlike other estate agents. Allows you to comfortably view the property whilst walking you through and describing the premises.
Kewal · 24 July 2025
★★★★★ 5/5
GoogleYana is one of the most genuine and nicest estate agents that I’ve ever met! She genuinely cares about her clients and what they are looking for and not just a sale! She is quick in responding back to correspondence and professional. Would recommend Yana at Kings GroupPositiveValue
Tanyel · 25 October 2021
★★★★★ 5/5
GoogleI am writing to you to tell how I feel about Ben Burton who works for Kings Group in Waltham Abbey
I have found him to be a very very nice and charming man
He explains everything very clearly to you and is very helpful if you're not sure about anything.
HE'S a very smart man in looks and stats. He will go far in his job. He is a good asset to you company.
Vivien · 25 October 2023
★★★★★ 5/5
GoogleBen is amazing person and he has good knowledge of the house
Bahar · 26 July 2024
★★★★★ 5/5
GoogleKings Group Waltham Abbey have been so helpful with my current search to find a property, Connor Lamb is very knowledgable and professional he always responds quickly and answers any questions I have, I would highly recommend!
Laleh · 25 October 2022
★★★★★ 5/5
GoogleBen is excellent, his doing his very best to find my dream home.
Nazli · 26 June 2024
★★★★★ 5/5
GoogleThe agent, Gergana was really nice and cooperative and helped us in viewing and telling us about the property. Would definitely recommend her.
Mohd · 29 November 2023
★★★★★ 5/5
GoogleBen was very helpful at the viewing, open honest and very friendly. Amazing swift service in terms of booking too. Amazing
Eddie · 10 January 2024
★★★★★ 5/5
GoogleExcellent house viewing today thanks to Ben from Kings Group. Very helpful, knowledgeable and friendly whilst giving us the space to consider our decision.
Judy · 25 October 2023
★★★★★ 5/5
GoogleWe reached out to Kings regarding a property in Waltham Abbey. The team was very knowledgable and helpful in organising a convenient time to view. Special thanks to Priscilla who showed us around in the property.
Eddy · 25 October 2022
★★★★★ 5/5
GoogleGergana is the best agency person, she guide through all the process and she is very polite and understandable
Patrick · 10 January 2024
★★★★★ 1/5
TrustpilotTerrible
The one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many.
Raphael
Raphaël · 18 January 2023
★★★★★ 5/5
GoogleConnor at King's Group Waltham Abbey is knowledgeable, personable and professional. He is quick to respond to any queries or issue arising which makes a process that can be overwhelming flow more smoothly.
The · 25 October 2022
★★★★★ 5/5
GooglePriscilla showed us round a property today. She Was early to greet us on arrival and was very apologetic when the vendor was late to open the door (of course this wasn’t her fault) she was very friendly and approachable. Didn’t make us feel pressured at all but also made us feel like she was happy to help with any information, time changes to another viewing and also arranging another viewing of the property to get some pricing ideas.
Thankyou Priscilla
Emily · 25 October 2022
★★★★★ 5/5
GoogleWe moved to Kings just over a year ago after some years of unsatisfactory performance from our previous agents. We have an excellent relationship with our Property Manager, Ashlee, who is always on hand to provide guidance and advice when it is requested and always forthcoming with information regarding my property when required. The experience is totally professional and really requires minimal effort on my part, unlike the experiences I had previously. I would highly recommend Kings if you have a property to let.
Alex · 25 October 2022
★★★★★ 5/5
GoogleIt has been a pleasure dealing with Sam Nelson he is very professional and helpful, he was always giving me updates on what was going on and the sale went through very smoothly, I would recommend Sam and Kings.PositiveProfessionalism
Michael · 25 October 2021
★★★★★ 5/5
GoogleGergana was very polite and professional, she showed us and amazing properly, highly recommend the agent.
Zijian · 29 November 2023
★★★★★ 5/5
GoogleI had my initial appointment with Sam. He was very professional and helpful and alleviated any worries we had about selling our property. Ben looked after us on a weekly basis. He kept us informed regularly on any viewings. I would recommend using Kings to sell your property.
Michelle · 24 September 2024
★★★★★ 5/5
GoogleI had a really good viewing, thanks to Jack. He explained everything properly and showed me around the house and answered all the questions I had. Really good jobPositiveProfessionalism
Ajanthan · 25 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
