Trusted Agent profile · Epping Forest

Kings Group Waltham Abbey reviews in Epping Forest

4.3

★★★★★ Great

298 reviews across 3 platforms

8a Sun Street, Waltham Abbey, EN9 1EE, Epping Forest, EN9 1EE

Kings Group's office in Epping Forest, at 8a Sun Street, is rated 4.3 out of 5 across 298 reviews on three platforms, including 225 Google reviews rated 4.9.

Google logo

4.9 / 5

225

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.

5/5

Google

Gergana was awesome with the whole process and was very helpful in the process for making our decision. From past experiences with other agencies it has been difficult however with her it was smooth and easy

King · 28 January 2024

5/5

Google

Priscilla is a great Kings Group representative. She is professional and pays particular attention to detail. She will always provide suggestions and regularly sends across potential properties to view with no pressure, just advice and support. I thoroughly recommend contacting Priscilla if you're looking for a place to buy in the area.

Hattie · 25 October 2022

1/5

Trustpilot

Kings oak properties are the worst…

Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.

Fade · 19 November 2025

5/5

Google

Ben at waltham abbey branch has completely satisfied me and my partner with how smooth and professional he made our house purchase. He definitely went above and beyond in making sure we were updated at all times, definitely a true example of what an agent should be like.

Cemo · 4 July 2025

5/5

Google

Excellent service with Kings Group. We have been dealing with Tai who has been polite, informative, helpful and very approachable. Often he has managed to book an appointment for viewings the day we have contacted him. He has answered all questions we needed answering. Thanks to Tai, we have managed to find our next property.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 25 October 2021

5/5

Google

Nice and friendly homely feel to the place, I love the place but it’s not for me. Kitchen is too small for me and the fact that the boiler is in the bedroom it’s a no for me.

Paulett · 25 October 2023

5/5

Google

Viewed a few great properties with Conner Lamb, punctual, polite and very professional. Answered all questions I had about the properties, allowed me to look around at my own pace and helped me arrange dates and times that best suited me. I would highly recommend Connor and The Kings Group.PositiveProfessionalism

Tommy · 25 October 2022

1/5

Trustpilot

Awful people zero experience

Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.

Codey · 3 July 2024

5/5

Google

I had a great experience with Kings Group, thanks especially to Ben, who was friendly, professional and incredibly helpful throughout. He made the whole process smooth and stress-free. I highly recommend both the agency and Ben for anyone looking for reliable and excellent service.

Simge · 1 August 2025

1/5

Trustpilot

Awful attitude, avoid this business!

A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.

Charles · 26 February 2025

5/5

Google

I was very happy as a seller with the service from Kings, particularly the expertise of Sam Nelson. Sam was very supportive, responsive and pragmatic and demonstrated excellent knowledge. I definitely recommend Kings and I’m very grateful to Sam and all the team for a successful sale. Thank you.

Julia · 25 October 2022

1/5

Facebook

INCOMPETENT - the are a disaster. They get everything wrong and no one cares. One of our tenants left not to work with them. We were silly and continued for another year with different tenants. We had a "all included" contract with them, the best they are supposed to offer. They got all the check out wrong, the check in wrong, we couldn't claim any deposit from the previous person because of them, the professional cleaning was a joke and had to do it twice (we paid), they lost the keys, tenants ended up in a hotel, during the tenancy they asked us to pay the same thing multiple times and chased saying we hadn't paid, never did the quarterly check ups that they are supposed to do, never passed any requests from the tenants to us, they lost the deposit when the tenancy ended... and none of them care. They are flippant and couldn't care less about customer service. I'd be ashamed to work somewhere like this.

Laura · 30 August 2019

Agent replied · 22 October 2025

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5/5

Trustpilot

Great experience with my Home purchase

Great experience with my Home purchase Thanks to Suwit, Dan and the rest of the staff at Kings Group Enfield, London branch

EMMANUEL · 1 August 2024

1/5

Trustpilot

Rude and unhelpful

Staff are so rude and unhelpful never get a call back I have been trying to get an issue sorted since November 2023 and still waiting The problem is the rented property next door to me kings are the agents yet nothing seems to get sorted I have been told a different story every time I call. Still waiting for Ella to reply to me as I sent her 2 emails - after this I would never use kings myself.

Perry · 21 January 2024

5/5

Trustpilot

Kings Enfield Highway

Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.

Carrie · 23 September 2023

5/5

Trustpilot

Good experience with Kings

We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.

Jane · 23 April 2024

5/5

Google

A big thank you to Sam at Kings Waltham Abbey. He guided us through the process of buying our first home and we are impressed with how he responded to all our queries quickly and kept us up to date on what was happening. Very professional. Definitely recommend him and the company.PositiveResponsiveness, Quality, Professionalism, Value

M · 25 October 2021

5/5

Google

Ben.B was great at the property viewings also very informative and has super knowledge on the properties. Definitely feel comfortable going to viewings with him. We have now found our dream home thanks to Ben!

Dilek · 25 October 2023

1/5

Facebook

Absolute nonchalant attitude towards landlords. They take their commission immediately at the start of a tenancy then don't care at all when rent is not paid. They can't even serve Section 21 Notice correctly on the tenant. One of the staff members even gave incorrect advice regarding landlords insurance. Nearly cost me loads of money if I had not done my own research! What's more, they had spare keys cut, charged me for them and when tenant couldn't get in King's turned up and said that the keys they had were 'faulty' and tried to get me to pay for a locksmith. Avoid at all costs.

Kris · 12 January 2019

Agent replied · 22 October 2025

Yep they seem devoid of basic legal knowledge - Eg . a low EPC rating means that a BTL investor cant get a mortgage on a property. The Section 21 is about to be abolished - basic knowledge in the property world, you would have thought so!

5/5

Google

I’ve just completed on my property and couldn’t be more pleased with the service from Pete. He was professional, helpful, and always kept me updated. The whole process was smooth and stress-free. Highly recommend!

Hulya · 18 October 2025

5/5

Facebook

I stumbled upon a review about a person named John who claimed to have experienced incredible success with an investment opportunity. Intrigued, I decided to give it a try and invested $1,000, starting from a minimum investment of $1000. To my astonishment, within a week, my funds multiplied exponentially, reaching over $8,500. I found this outcome nothing short of magical, as I had always been skeptical about such investments. please reach out to John via email at dollerryjohn062@gmail.com or connect with him on Telegram with his handle: t.me/Johndolerry.

Victoria · 11 December 2023

5/5

Google

I'm am currently in the process of looking for my first home, and out of all the estate agents my experience with Kings and especially Priscilla's help and eye to the my wants list exceptional and I believe I have found my property with her help.

Ms · 25 October 2022

5/5

Google

The service and professionalism from Kings Group Waltham Abbey has been amazing. A big thank you to Mr Tai Henry for his excellent customer service and support throughout the process of buying our home. Always smiling and happy to assist and answer our questions Well deserved 5 stars ⭐️⭐️⭐️⭐️⭐️ Thank you 😊PositiveResponsiveness, Professionalism

Sharps · 25 October 2021

5/5

Google

Gergana was lovely and helpful throughout the entire process. She is thorough and efficient with her work and very lovely and friendly when met in person for viewings.

Oriyomi · 28 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group Waltham Abbey

How many reviews does Kings Group Waltham Abbey have?

Kings Group's Epping Forest office has 298 reviews across three platforms: 225 on Google, 12 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).

What is Kings Group Waltham Abbey's rating?

Kings Group Waltham Abbey is rated 4.3 out of 5 across all 298 reviews, and 4.9 out of 5 on Google from 225 reviews.

Where is Kings Group's Epping Forest office?

Kings Group Waltham Abbey, 8a Sun Street, Waltham Abbey, EN9 1EE, Epping Forest, EN9 1EE.

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