5/5
GoogleBeing a first-time buyer can be pretty daunting - with new terms, timelines and solicitors to handle! Thankfully, Urban Patchwork were on hand to make my experience far less stressful than it would otherwise have been. …
Trusted Agent profile · Ensign House
Urban Patchwork London reviews in Ensign House
★★★★★
215 reviews across 2 platforms
Unit B, Ensign House, SE16 7EX
Urban Patchwork's office in Ensign House, at Unit B, is rated 4.9 out of 5 across 215 reviews on two platforms, including 214 Google reviews rated 4.9.
Reviews
Every review we hold for the Ensign House office, from every platform, shown as written. First names only.
Google5/5
GoogleTessa and Toby of Urban Patchwork are the best estate agents you’d ever come across. We moved to them from a high street agency because as we were not getting any viewings at all. Their approach to doing things stood out from the very beginning. We got professional photos done and the way they described the property in the listing guaranteed that it got the attention it deserved. When our buyer pulled out unexpectedly, they were able to find a new one in a fortnight. We feel very lucky we were in such good hands and I cannot recommend them more.
Agent replied · 31 May 2023
We're so pleased you had a good experience and really appreciate you taking the time to write this. We hope you'll be very happy in your new home. Keep in touch!
5/5
GoogleMy husband and I first met Toby back in 2021, when we asked him to value a rental property we were contemplating selling. We immediately liked him and felt he was genuine and honest, with a refreshing lack of the overinflating on price and …
5/5
GoogleI had a fantastic experience with Urban Patchwork throughout the entire process of buying a property. From the initial interactions, they were professional, responsive, and incredibly helpful. The team went above and beyond to schedule viewings and kept me updated during the progression of the sale. I am extremely pleased with the service they provided and would highly recommend them to anyone looking to buy or sell their property. Thank you, Chris and Toby for your outstanding support!
5/5
GoogleWe had a great experience with Urban Patchwork. I highly recommend this agency. The team was always available when needed. Thank you!
Agent replied · 22 October 2024
Thank you Medea for the lovely review and we hope you are very happy in your new home!
5/5
GoogleSince 2021, Urban Patchwork has been managing both our London properties, and we couldn’t be happier with their outstanding service. I highly recommend them. Thanks!
5/5
GoogleI have been letting property for over 20 years, and this is the first estate agent that I have encountered who really does his homework, both in advance of seeing the property and meeting me for the first time, as well as in the preparation of an excellent prospectus. The search for tenants was thorough, the engagement with propsective tenants at viewings was warm, professional and comprehensive, with communication immediately afterwards with me. The property had been on the market for 3 months with a typical local agent, prior to Urban Patchwork taking it on. They let it within 10 days - down to better quality photos, promotional materials, and good interactions with potential tenants. And they provide free rent collection, which is a useful bonus. I like the fact that they are a social enterprise. Tessa & Toby are definitely a cut above the rest - friendly, professional, and good at what they do. I will definitely use them again in the future.
Agent replied · 6 July 2023
Thanks for your kind words and feedback Jane. Hopefully we will see you soon!
5/5
GoogleUrban Patchwork are excellent. I’ve rented properties all over the UK and they’re by far the best agents I’ve ever dealt with as a tenant. Special mention to Paula, nothing is ever too much of a trouble and she really knows her stuff!
5/5
GoogleToby has done a great job having our property sold. We are 100% happy with the service of UrbanPatchwork, from initial interactions, to marketing and viewing, and finally during the sale process. Toby is always professional and is very experienced - recommended to all neighbours in SE16 and SE8 areas.
5/5
GoogleI bought my first apartment in London thanks to Urban Patchwork. The whole team, but especially Tessa and Tobi, were very helpful, efficient and ensured the whole process went as smoothly as possible. They communicated very well and frequently with both me and the seller, and our respective solicitors. I would not hesitate to work with them again!
5/5
GoogleVery professional and knowledgeable estate agents, who made the sale process very smooth and efficient. Would highly recommend.
Agent replied · 9 December 2024
Thank you Richard, I'm very pleased with how things worked out during the whole process too.
5/5
GoogleAbsolutely fantastic experience with my London rental with the urban patchwork team. Toby and Paula have been absolutely superb in taking all the stress out of moving to London. They are responsive, incredibly accommodating, honest and highly professional. Having had poor experiences in the past with London rentals, I am confident to say these guys are leaps and bounds ahead! Hope to be with them for many years to come! Highly recommended!
5/5
GoogleWe had a wonderful experience buying a property with Urban Patchworks. Firsty, the pictures of the properties they use to advertise were completely accurate representations of the actual state of the flats, which is typically not the case. Secondly, they were very responsive and even helped us to chase the lawyers. They were always transparent and helpful, and we have highly recommended them to our friends and would highly recommend to others.
5/5
GoogleI can’t thank Tessa and Toby enough for all their help in selling our flat. From start to finish the service they provided was absolutely outstanding, I couldn’t fault it in any way. They were knowledgable about the market, very friendly and professional, and kept up the momentum on the sale the whole way through. Thank you so much!
5/5
GoogleI wanted to share my experience with Urban Patchwork, a rental agency I’ve been using for almost two years now since I originally posted my review. I continue to be enthralled with all aspects of the team! …
5/5
GoogleUrban Patchwork was a breeze to work with as they regularly kept me updated throughout the months towards completion. Toby made an effort to ensure communication between the buyer (myself), the seller, mortgage advisors, solicitors were progressing. I recommend them if you are keen on buying, selling or renting any property in the area!PositiveResponsiveness, Professionalism
5/5
GoogleTom and Toby provided excellent, personable service. Always contactable, realistic about timescales and values, and got the job done. Thanks chaps!
5/5
GoogleReally pleased with the service that these guys provided. Very professional throughout the transaction. Both Toby and Stuart were great.
5/5
GoogleSold quickly, which i didn't expect, and I got the asking price. Excellent service.
Agent replied · 9 December 2024
Thank you Sam, it was a pleasure working with you and I'm sure you miss the marina view!
5/5
GoogleToby and Ryan made everything exceptionally easy for me as they are constantly on top of the project. Suffice to say that I will definitely recommend Urban Patchwork to everyone thinking of buying/selling their properties. I am now settled in my new home and very satisfied with my purchase
5/5
GoogleWe've worked closely with Chris to purchase a property from Urban Patchwork. Chris was excellent in keeping communication between all parties and making sure the process was moving quickly. The staff is generally kind, honest and responsive. I would highly reccomend using this agency.
5/5
GoogleWhat a long road we went down with Urban Patchwork - I have to honestly say that Stuart and Toby had to walk a fine line for our purchase and subsequent sale to get this over the line. In the end, it all came together swiftly and everyone is pleased. Added attention and endurance was needed here, and Urban Patchwork kept pace the whole time! Well done guys!
5/5
GoogleStuart and the team were friendly and professional the whole way through our purchase; very much recommend their services!
5/5
GoogleTom and the Urban Patchwork team have been amazing at securing an offer (above list price) for my property. They have been driving the whole process for me and always eager and proactive in communication. I cannot recommend them enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Urban Patchwork London
How many reviews does Urban Patchwork London have?
Urban Patchwork's Ensign House office has 215 reviews across two platforms: 214 on Google, 1 on Facebook (across the whole business).
What is Urban Patchwork London's rating?
Urban Patchwork London is rated 4.9 out of 5 across all 215 reviews, and 4.9 out of 5 on Google from 214 reviews.
Where is Urban Patchwork's Ensign House office?
Urban Patchwork London, Unit B, Ensign House, SE16 7EX.
