Every review we hold for the Eltham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTara Bussoli of Your Move Eltham
I am a landlord that lives far away from my rental property. When my tenants moved out after 14 years, I was really worried that I was going to struggle to rent out my property and the amount of work that may needed to be done to let out. Tara provided me with excellent advice to be able to make decisions quickly to get the property up to scratch and let out. She found tenants well in advance of the work being completed. As a result everyone is happy. I am happy that I got good advice to make the necessary changes. The tenants are happy they have a fresh and updated property to love in. I couldn't have done this without Tara and would highly recommend her to anyone looking at letting out their property.
Emma · 29 July 2020
Agent replied · 29 July 2023
Thanks for the great review
★★★★★ 4/5
GoogleI recently purchased a property at 41 Footscray Road through Your Move Eltham, and I cannot commend the experience enough. The estate agent, Laura, demonstrated utmost professionalism, extensive knowledge, and remarkable patience, making what could have been a stressful process, a smooth and effortless journey.
From the outset, Laura’s comprehensive understanding of the property and the local market instilled confidence. Her openness and transparency kept me well-informed throughout the purchase, ensuring no surprises or delays. She consistently went above and beyond, addressing every query and concern with timely and clear responses, showcasing her dedication to exceptional customer service.
The communication was seamless, and every aspect of the transaction was handled with care and attention to detail, ensuring all involved parties were satisfied. The personal touch Laura added made me feel valued as a client, making it a pleasant and memorable experience.
I am thrilled with my purchase at 41 Footscray Road and sincerely grateful for the impeccable service rendered by Laura and the Your Move Eltham team. Their unwavering support and guidance throughout the process affirm their status as a trustworthy and reliable estate agency. I would not hesitate to engage their services again in the future and would highly recommend them to others seeking a hassle-free property buying experience.
I should add a footnote the seller failed to provide window keys, my survey did not pick up broken window frame and when I turned the water on in the kitchen to my surprise the kitchen flooded. Having been assured that the kitchen etc was built with exceptional detail. So, reducing to a 4 star
Miles · 7 March 2024
★★★★★ 5/5
Google5 Star Service...!!!
We found ourselves in an awkward predicament with our sale and felt that time had been needlessly wasted with a previous agent, however, Laura, Filipe, Ben and the rest of the team at Your Move were there to swiftly, seamlessly and very professionally re-list our property as if it were a brand new addition to the market.
Laura and their dedicated, courteous photographer spent a great deal of time making sure that the images captured were a true reflection of the property at its best.
The team were committed, always available, always punctual and consistent with their communication; we went from no viewings to many in a matter of days.
From initial talks to completion, we cannot recommend 'Your Move' enough.
Thank you for all your help and advice.
Scott & Helen
Scott · 7 March 2024
★★★★★ 1/5
GoogleMy wife requested a video viewing during COVID which every other agent is offering to minimilse viewings and be more selective as we would rather not visit 10 properties a weekend given the situation. Robert refused to provide video tours and has since not replied. All other agents have videos and 360 tours. This company are unhelpful and behind with the times. We will not consider to sell our property through them either based on this inital expericence.
Xi · 6 August 2020
Agent replied
Thanks for your review. After looking in to this further, this is not entirely accurate. Rob informed you that the vendor of the property you where asking about had chosen not to use the virtual video service. This is why we where not able to send you one. He did not "refuse" to send you a video. If you would like to discuss further please call us on 0208 850 1101. Thanks
★★★★★ 5/5
GoogleI honestly can’t recommend YourMove in Eltham enough. They were so supportive, responsive and 100% in it for the customer. They went above and beyond for us and I would use again. Filipe and the team know their stuff. 10/10. Thank you team!
Emily · 30 April 2023
★★★★★ 5/5
GoogleWe've recently sold our property through Your Move Eltham and they've been brilliant. Rob, Tara and Laura have been really professional, personable, always returning calls and doing their utmost to push our sale through whilst always looking out for our best interests. From start to finish we've always been treated as valued customers and I would definitely recommend Your Move Eltham. Their fees were also very competitive in the local market.PositiveResponsiveness, Quality, Professionalism, Value
John · 22 June 2021
Agent replied · 21 June 2024
Thank you so much for your review John. Customer service is at the forefront of what we do so this feedback is great to hear. All the best for the future.
★★★★★ 5/5
GoogleReally pleased with the service we received from start to finish. Tara and Rob were attentive and professional throughout the process. Thank you for all the support.
Keith · 6 February 2021
Agent replied
Thank you Keith for your review. We are pleased you where happy with our service. It was a privilege to work with you.
★★★★★ 5/5
GoogleThe YourMove Eltham team has worked hard to help us with our goals. We brought them on board after having trouble selling our flat, but they helped us find a buyer and then went the extra mile in finding us the perfect house to buy, managing the whole process very efficiently. We're so excited to move into our new home, and it woudn't be happening without this team.PositiveResponsiveness, Quality, Professionalism, Value
Renée · 27 August 2021
Agent replied
Thank you for the great review Renee, we are happy the team were able to make everything work for you and enabling you guys to move. It was a pleasure working with you.
★★★★★ 5/5
GoogleHuge thanks to Filipe and sales team on sale of my property. In particular, special mention should be given to Laura, whose enthusiasm, commitment and professionalism has been exemplary. Outstanding service. Highly recommend.
Nick · 21 October 2023
★★★★★ 5/5
GoogleAn excellent team that supports and advises you throughout the way especially to us new first time buyers!
Service was exceptional and very honest, always on their feet providing a fantastic experience.
This team is highly recommended for their reputation, friendliness and efficient service, look no further for the best.
Thanks to Rob, Tara and the Team. =)
L · 14 March 2020
★★★★★ 5/5
GoogleRebecca and Ben worked so very professionally and effectively over the Christmas period to secure tenants for me. They both worked tirelessly to find suitable tenants at a difficult time of year. I would have no hesitation in recommending their services.
John · 7 February 2024
Agent replied · 24 March 2024
Thank you for your kind review John, it was a pleasure to work with you & we look forward to helping you again in the future! Rebecca & Ben
★★★★★ 5/5
GoogleKasia in the Eltham office shone out because she got the job done. The house was on with other agents but she was clearly the most pro- active as she secured the type tenants I wanted in an efficient and timely manner - I thoroughly recommend Kasia and Your Move if you want to rent a property.
Adrian · 30 July 2019
★★★★★ 5/5
GoogleExceptional service from Filipe. Quick sale and the best price ever. Very kind person to work with! thank you Filipe
Mohamed · 10 March 2024
★★★★★ 5/5
GoogleI purchased my property through Your Move Eltham and dealt with Tara.
The service I received from first viewing through to completion was exceptional.
The team at Your Move Eltham really pushed to get the purchase of my property over the line.
I would have no hesitation in recommending Your Move.
Michael · 29 July 2020
★★★★★ 5/5
GoogleI had a house valuation done by Rob and later Bijal helped me a lot with some questions with my mortgage. Just wanted to say big thanks for a personal and down-to-earth approach in answering all my queries. You were both very kind and professional. Thanks again and keep up the good work!
Jakub · 30 July 2019
★★★★★ 5/5
GoogleYour Move Eltham provided such wonderful support when we bought a house through them. Laura and Filipe were a great help.
Rachel · 16 December 2023
★★★★★ 5/5
GoogleI don't normally write reviews but feel that the professionalism of the team in eltham was amazing. Tara went over and above what i expected when I sold my house. From start to finish Tara kept in contact through what can be such a stressful process. I couldn't recommend them enough!
Clare · 30 July 2019
★★★★★ 5/5
GoogleExcellent service and excellent team
Thanks Rob and rest of the teamPositiveProfessionalism
Toni · 22 June 2021
Agent replied · 21 June 2024
Thank you Toni. You know where we are should you need our services again.
★★★★★ 5/5
GoogleWe recently purchased our first house with the help of Mark at Embrace. I can't Thank him enough for his help especially, when it comes to buying your first property and all those new terms come to play. He not only helped us get the best rates but also accommodated our requests and questions and answered promptly. I highly recommend them!!
Shweta · 16 March 2021
Agent replied
Fantastic review, thank you so much.
★★★★★ 5/5
GoogleVery thorough, diligent and professional from start to finish in the sale of my house - dealt with Tara and Rob, they're both a credit to the profession. Messages always answered promptly and intelligently - they were on top of things 100% throughout the whole process - would wholeheartedly recommend
Dave · 30 July 2019
★★★★★ 5/5
GoogleEvery experience I had with Shanika has always been amazing! She was very transparent through the whole process of us renting with Your Move. She made sure to give us regular updates when we were first renting and made the checkout process quite painless! She was also wonderfully warm and engaging and genuinely a joy to deal with.PositiveProfessionalism
Katie · 22 June 2021
Agent replied · 21 June 2024
Thanks for the great review
★★★★★ 5/5
GoogleThis was only good experience I've ever had with estate-agents, and they did a truly stellar job. My sister and I had the emotionally onerous task of selling our late parents' house. Laura inspired confidence in me from the moment I met … More
M · 5 December 2024
★★★★★ 5/5
GoogleI couldn’t be happier with my choice to work with YourMove as my estate agent. From the outset, they stood out by providing a top-notch valuation for my property, which ultimately sold very close to that figure - remarkably higher than the … More
Miro · 5 December 2024
★★★★★ 5/5
GoogleI was thrilled to discover that Your Move still existed on the high street of Eltham after over 20yrs of dealing with them. This gave me the assurance i needed to engage them again. I walked in and introduced myself to Filipe and he … More
Osita · 5 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.