Trusted Agent profile · Eltham
Verified
★★★★★
223 reviews across 1 platform
8 Well Hall Road, Eltham, SE9 6SF
Part of Your Move, see every office.
Your Move's office in Eltham, at 8 Well Hall Road, is rated 4.8 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.8.
Every review we hold for the Eltham office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from Tara and her team - so knowledgeable and very patient considering my inexperience- always on hand with great advice and reassurance when I needed it . Well done and many thanks to you all
Thank you Linda. You were a lovely vendor to deal with and the team are over the moon that it all worked out for you. Good luck in your new home.
5/5
GoogleYour Move were absolutely fantastic throughout the process. They guided us through the process and made sure everything was smooth from start to finish. They’re also really nice to work with. Highly recommended
Thank you for your review Matteo, we look forward to working with you again in the future!
5/5
GooglePersonnel is helpful and professional. I had a positive experience with the intermediation service of Mark for my mortgage, and also with Laura, who showed us the house we bought and with whom I spoke throughout the process.
Paula, many thanks for the review. All the best in your new home.
5/5
GoogleYour Move in Eltham, and particularly Laura, were outstanding on our house sale. They were the most professional agent we asked for a valuation and we are so glad we chose them. They helped with a number of things that were above and beyond what we could have asked for. I would unreservedly recommend them!
5/5
GoogleCan't speak highly enough of the service given by Tara, Rob and the team. Communication was excellent throughout and they took personal responsibility for tackling issues encountered Highly recommendedPositiveProfessionalism
Thanks Barry, it was a privilege to work for you on your property sale. All the best for the future.
5/5
GoogleWhen selling my grandmother's property, Your Move were the best choice for us. The rates were extremely reasonable, their knowledge of the property and local area was excellent and the support we received during the sale process was exemplary. We worked closely with Laura who was an absolute God send from start to finish. She went out of her way to keep everything going and helping us when we needed it. She even came with us to speak to our conveyancing solicitor when it looked like we may lose the sale! Overall, Your Move and Laura have been brilliant and we couldn't recommend them more.
5/5
GoogleExcellent service from Tara, the Eltham branch manager. This was a challenging purchase and Tara was there all the way, working between both sides solicitors to clarify what was needed to get the deal done.PositiveProfessionalism
Thanks for the great review. All the best for the future.
5/5
GoogleExcellent, friendly, professional team helped us with selling + buying. Good communication throughout, kept us informed of any changes and proactive in communication through the process.
5/5
GoogleWe can not thank Tara, Rob and Laura enough for all their hard work and reassurance when they sold our house. They were not only professional but also so helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Lisa, we really appreciate your feedback. Good luck in your new property.
5/5
GoogleGreat experience with Your Move Eltham! Rob and Tara were extremely helpful and supportive throughout our recent move. We wouldn’t hesitate to use This estate agents again. Thanks for all your help 👍🏻PositiveProfessionalism
It was a privilege to work with you on your sale. Please do keep in touch
4/5
GoogleI used Your Move in Eltham for a difficult sale of my 2 bed flat. I had recently tried to sell a couple of years ago with another agent later to realise that the flat was not mortgageable with high street lenders due to the fact it is above a chip shop. Robert & Tara did a great job at getting the sale through. It meant having to sell to a cash buyer which limited my sale figure but I am happy to move on to the next chapter in my life.PositiveResponsiveness, Quality
Thank you for your review Stewart. It was indeed a complicated transaction but all the hard work was worth it in the end. I'd like to thank you for coming to us on the back of another sale we handled for your relatives last year also. All the best for the future.
5/5
GoogleToday we've completed on our first family home. It's been an interesting journey of knowns and unknows. The team at Your Move Eltham, Tara and Laura, have been professional, easy and supportive to collaborate with in order to see the transaction through. For example, after six weeks into the process, our lender hasn't provided us with a mortgage offer yet however, Tara and Laura haven't lost trust in us as buyers and even allowed us to change the lender last minute. Also, they allowed us a delayed completion to suit our rental termination date. Equally, every time we wanted to view the property again and again they always accomodated this need. Very grateful for your effort team. Best wishes under the Sun !PositiveResponsiveness, Quality, Professionalism, Value
It was a pleasure working with you on your first purchase Dumitru, if you ever need anything else in the future please do get in touch.
5/5
GoogleFantastic service throughout by your Move Eltham. Robert was so easy to deal with honest, friendly and running the whole process very smoothly. Would recommend your Move Eltham very highly for their service and expertise in the property market.
Appreciate it, thank you
5/5
GoogleCan highly recommend Your Move in Eltham! Rob was very professional and reliable throughout the process. Their friendly and honest approach to all dealings was refreshing and really helped us make the right decisions.
Thank you for the great review. It was a pleasure to work with you.
5/5
Googlewe have recently sold our house through your move and worked closely with both Tara and Rob throughout who were both incredibly helpful and efficient, they were very down to earth and both clearly enjoyed their job. they talked you through everything in layman’s terms instead of sounding like a robot with pound signs in their eyes. Due to covid some things took a lot longer than expected and they both went above and beyond in chasing things on our behalf and always helping wherever they could. They found a buyer for our property within one open day and have been life savers throughout. i couldn’t recommend Your Move highly enough for everything they have done for us as a family.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for the great words Rebecca. It was a pleasure working with you and you're family and we wish you all the best for the future.
5/5
GoogleWe have just completed our B2L flat thru Your Move Eltham! Tara, Laura and Rob, all have demonstrated their professional and excellent support at all stages from first view to keys hand-over. They were very professional and supported by giving various contacts, clarifications and managed a timely completion ! We highly recommend this team at Your Move Eltham to other potential buyers or Sellers ! Thanks a lot to Tara & her team at Eltham - Your Move !PositiveResponsiveness, Professionalism
Thank you so much for the great review. If you need anything in the future please do not hesitate to contact us. All the best.
5/5
GoogleWe recently completed on our new home and Rob, Laura and the team were excellent and a pleasure to work with. Would highly recommend.
Thank you Margaret, it was our pleasure. You have brought a fantastic property on Castlewood Drive and we hope you have many happy years there. All the best for the future.
5/5
GoogleI would like to thank Tara and all of her team for making the sale of my house so seamless. I would happily recommend Tara to buy or sell your property.
Thanks for the review Joe, If you never need anything else please do let us know
5/5
GoogleLaura Stacy / Filipe from Eltham branch was fantastic and dealt with my case without any problems, photographer was near perfect which made everything stand out,would recommend,
Thank you for your kind review, all the best Your Move Eltham
5/5
GoogleIt was a pleasure working with Your Move agents of Eltham. Dealt with Ben, he was always available, professional and considerate. Highly recommend!PositiveResponsiveness, Professionalism
Thank you for the great review
5/5
GoogleWent above and beyond with the letting of my flat!
5/5
GoogleThanks to Tara, Rob, Laura and all the team at Your Move Eltham. I am grateful to you all for your professionalism and kindness shown to me during the sale of my Fathers house. Your service I am sure could not be bettered by anyone. I have no hesitation in recommending Your Move Eltham to anyone. Thanks again, and good luck for the future. Best regards. Les Homewood.
1/5
GoogleFirstly they didn't carry out an EPC on my property which is legally required within 14 days of a property being listed online. Second mistake they overvalued the property by up to £50k all properties around us listed with different agents on a like for like basis sold. Their telephone manner leaves a lot to be desired- if you want to have your name shouted at you instead of hello when you answer the phone - then use them! We had 17 viewings and received very little/cop out feedback. They didn't vet the potential buyers properly so it was all a complete waste of time with comments like - its too small/I want to do an extension (we've already done that so it's not possible) On a couple of occasions we were asked to carry out our own viewings as noone was available and viewings at awkward times for us- which we declined as we have a young family. I can't say they aren't lovely friendly people but I found them to be appalling estate agents. Their fee structure is set so they receive the same money regardless which isn't an incentive for them.
We where please to have conducted 17 viewings on your property and achieved one offer. There where also times when we couldn't reach you as you had phone issues when we where trying t book further viewings. We also made the effort to physically visit you in your property to discuss the marketing in order to work together and see if we could improve things. Feedback was regularly given when we could get it and whilst it may not have been exactly what you where expecting, it was indeed honest feedback from our viewers which we feel is important. Our incentive was to find you a buyer which on this occasion didn't happen, therefore our set fee was irrelevant as we work on a no sale no fee basis. We are sad that on this occasion we could not find a buyer for your property and we wish you all the best in the future.
5/5
GoogleCan not recommend this estate agent enough. Laura went above and beyond to help with all aspects of this move and provided a personal and professional service. Do not hesitate to contact Laura at Your Move as you will not be disappointed. Thanks again for everything 👍 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Eltham office has 223 reviews across 1 platform: 223 on Google.
Your Move Eltham is rated 4.8 out of 5 across all 223 reviews, and 4.8 out of 5 on Google from 223 reviews.
Your Move Eltham, 8 Well Hall Road, Eltham, SE9 6SF.
