Trusted Agent profile
★★★★★
760 reviews across 3 platforms
37 Queens Road, Weybridge, KT13 9UQ, Elmbridge KT13 9UQ
Jackson-Stops's Elmbridge office at 37 Queens Road is rated 4.8 out of 5 across 760 reviews on three platforms, including 296 Google reviews rated 4.9. The 3 Facebook and 461 Trustpilot counts are for the whole business. Checked 9 October 2026.
296
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
461
Reviews on Trustpilot
Business-wide
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
5/5
Trustpilot“We had an excellent experience with…
“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”
Dear PB, thank you for your recommendation and for your five star review of Jackson-Stops.
5/5
TrustpilotNewmarket Jackson Stops is great.
Chloe at the Newmarket branch has been very helpful to us in making our experience as simple and straightforward as possible. Jackson Stops Newmarket is always quick to respond and thorough in their support.
Thank you for your five star review of Jackson-Stops Newmarket, and we are pleased to read that Chloe helped to make your experience as straightforward as possible, and that the Newmarket team were quick to respond. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotOur experience of buying with Jackson…
Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.
Dear Frances, a wonderful five-star review - thank you. We are very pleased to hear that your experience was second to none, and that Anthony was friendly, communicative, and that he really pushed through your sale. We are also delighted to hear that you would use our services in the future. With best wishes from everyone at Jackson-Stops.
5/5
GoogleJustine was amazing throughout my property buying journey. She looked for solutions to problems, helped me navigate the journey and always felt so supportive. Amazing service and I always felt like she had my interests at heart. Thanks Justine.
Dear Charly, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleI want to thank Jackson-Stops and especially agent Eloisa Williams. She helped us find a great rental home and supported us a lot with the paperwork for the lease. Everything went quickly and smoothly. We are very happy with the service and support from the agency and Eloisa. We will recommend you to our friends.
Dear Natalia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
TrustpilotI recently moved into a property and…
I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.
5/5
GoogleAmy was very deligent in trying to find just the right property for us. She kept in touch on a regular basis and was helpful in her ideas for us.
Dear Cathy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleDanielle was a great help while looking for a property to rent in the local area. She was professional, friendly and responsive. I would have no hesitation in recommending her.
Dear Lorraine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
TrustpilotWhy use anyone else?
We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.
Dear Malcolm, what a lovely review - thank you! We're delighted to hear that you felt you received 5 star service from Jackson-Stops Newmarket. With best wishes fro everyone at Jackson-Stops.
5/5
GoogleHad an interesting and challenging time moving in and out of Weybridge within a couple of months; Jackson-Stops, particularly Loren P made it far less painful than it could've been. The property we were in was a new build and had a bunch of challenges; Loren did a fantastic job of fighting our corner and making sure things were resolved quickly.
Dear Henry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie Customer Relations Team
5/5
TrustpilotI don't normally do reviews !
I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes
Dear Fenella, thank you for taking the time to leave a review of your experience with Lottie at our Newmarket branch, and we are delighted to hear that you felt the service you received was responsive, and that you would recommend our services. With best wishes from all at Jackson-Stops.
5/5
GoogleI appreciate their proactive style. Justine Davies was our agent and she did a great job for achieving the sale. Thanks
Dear Kasim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleHuge thank you to Amy in the lettings team! You were attentive and helpful during my rental search - I would recommend Jackson-Stops to anyone looking for a rental.
Dear Luke, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
Googlewhat an amazing team - they have my full confidence and i would highly recommend the sales team to anyone Both johns are so personable and knowleagable with everything they do - they always worked in my best interest and felt fully supported everyone in the team was always happy to help and advise This is my third time selling a property and it has been the most stress free sales experience Instruct Jackson Stops it will be the best decision you make
Dear Erica, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
TrustpilotGreat Viewing Experience
We had two great viewings of a property with Tracy from the Jackson Stops Woburn office. Although we decided not to proceed with this particular house, Tracy was superb in showing us around the property and made it a very enjoyable experience; patient, knowledgeable and fun. We felt completely at ease when looking around, and any questions afterwards were very promptly responded to. Would totally recommend.
Dear Charlie, thank you for leaving a review of your experience with our Woburn team, and we are pleased that, although you didn't proceed with a particular property, you felt at ease and experienced good communication. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotKarl at the Lancashire branch was…
Karl at the Lancashire branch was fantastic . Karl went above and beyond to ensure the whole process went as smoothly as it could have. Unlike other agents we had experience with, Karl made himself available to us to answer any queries at any time .Nothing was too much trouble and we felt entirely comfortable every step of the way. Our purchase took a little longer than expected due to issues with solicitors on both sides. Karl played a big part in getting the queries cleared and the communication issues resolved. We couldn't have asked for more !
Dear Nicola, thank you for a wonderful review of your experience with Karl at our Lancashire branch, and we're so pleased that you find the process smooth and that nothing was too much trouble. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotKarl Ormerod is an exceptionally…
Karl Ormerod is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.
Dear Janine, thank you for taking the time to leave a review about your experience with Karl and our Lancashire branch, and we're very pleased to hear that you would recommend. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotGreat Estate Agents, Oscar is fab
Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved. Many thanks,Megan & Arthur
Dear Megan and Arthur, a wonderful review to read, and thank you for taking the time to write about the outstanding service you received from Oscar and the team. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExceptional service
Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!
Dear Karen, we are pleased to read that you received an exceptional service - thank you for your five star review.
5/5
GoogleFreddie was incredibly professional and knowledgeable throughout the viewing process. He showed us several properties and maintained excellent communication, keeping us updated and answering all our questions. His insights were invaluable, and we felt well taken care of during our search. He was friendly and approachable and I appreciate his efforts today.
Dear Chess, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
TrustpilotExcellent Service
We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.
Dear Mike, what a wonderful review of your experience with Karl at Jackson-Stops Lancashire, and thank you for taking the time to write about it. With best wishes from all of us at Jackson-Stops.
4/5
GoogleOscar Theophilus was incredibly approachable and friendly throughout the process of finding a home for us. His eagerness to find the answers to our questions came across as genuine care for the work he was doing. This was not just another sale, but us looking for a home, and he treated it with the respect and care that we wanted from all proffesionals helping us.
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie, Customer Relations Team.
5/5
GoogleMy estate agent Justine Davies was extremely helpful and patient, especially as this was the first property I have purchased.
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotExcellent Agents - thank you so much James!
Quite frankly the experience we have had with Jackson-Stops in particular James Carroll from the Barnstaple branch has been outstanding. We have bought and sold many properties over the years and I can honestly say purchasing through James has been the best experience to date! Communicative, professional, honest and efficient without doubt but going above and beyond, always at the other end of the phone for advice has been an invaluable part of our process. I know our vendors feel the same. Many thanks James. David and Lainey
Hi Lainey, and thank you for your positive review of your experience with James at Jackson-Stops. It's wonderful of you to take the time to leave a review and we will pass it on to James. Best wishes from all of us at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson-Stops's Elmbridge office has 760 reviews across three platforms: 296 on Google, 3 on Facebook (across the whole business), 461 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson-Stops Weybridge is rated 4.8 out of 5 across all 760 reviews, and 4.9 out of 5 on Google from 296 reviews, checked 9 October 2026.
Jackson-Stops Weybridge, 37 Queens Road, Weybridge, KT13 9UQ, Elmbridge KT13 9UQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.