Jackson-Stops Weybridge reviews

★★★★★ 5/5

Google

Our experience with Jack has been fantastic. He has worked diligently to help us come to an agreement with the landlord and to find a wonderful place for us to rent long term. I cannot recommend enough the professionalism and hard work of Jack and the wider team and would have no qualms using them for our future house purchase!

Alex · 27 May 2024

★★★★★ 5/5

Google

Loren Pogue is the best she is very professional and was great talking to her. She organised all the work that had to be done in my place. She is quick, understanding and great at her work. I could not be happier with the results. Thank you Jackson-stops and special thanks to Loren for making it all happen 😊 …

Shreelekha · 27 May 2024

★★★★★ 5/5

Google

We have recently moved to Weybridge and have had a great experience with Jackson-stops Weybridge. The communication has been outstanding and we’ve been welcomed so well. We love our new home and the lovely Loren has been outstanding and extremely helpful. We initially dealt with Jack who was also absolutely fantastic. Thanks for making the whole experience seamless guys 🙏🏼

Nathan · 27 May 2024

★★★★★ 5/5

Google

Nick Still and his colleague Anna Truman, from Jackson-Stops in Weybridge, have been great and very professional. They took us patiently throughout the whole process of buying our new built flat in Weybridge. They answered all our many questions with great diligence and made sure we would complete our purchase on time. Nick has been exceptionally good and we highly recommend him and his team for any property purchase transactions.

Nora · 25 October 2023

★★★★★ 5/5

Trustpilot

Professional estate agents

From start to finish, Jackson-Stops were excellent. Chris handled our case - his effective communication, attention to detail throughout and friendly manner was a massive reassurance. We are thrilled with our beautiful new property and would recommend Jackson Stops to any of our friends.

Sangita · 17 May 2026

★★★★★ 5/5

Trustpilot

I have received exceptional service…

I have received exceptional service from Loren who has dealt with any minor issues I’ve had with the property swiftly and promptly and has always been more than happy to answer any questions I have. Loren is always very pleasant to speak to and communicates back on any issues in a timely manner as well as ensuring things are resolved.

Jem · 22 May 2024

★★★★★ 5/5

Trustpilot

Fantastic experience as a buyer

Anthony Inskip at the Woburn branch was a total joy to work with as a buyer. He made the process far less painless when dealing with set backs up and down the chain along the way. Anthony was communicative and highly knowledgeable both about the process and the local area. I only wish we had gone with Jackson Stops to represent us as vendors... We shall in the future!

Inga · 15 November 2023

★★★★★ 5/5

Google

Engaging with Danielle Rethman at Weybridge branch ofJackson Stops was a complete joy. Danielle is a thorough professional who is very helpful and always keen to listen and deliver. I look forward to have a wonderful working relationship and cooperation with her at J-Stops in times to come. Well done

Vineet · 25 October 2024

★★★★★ 4/5

Google

Jack was very helpful with the organisation of us renting the flat. Issues were quickly resolved and the process was nice and easy. The only issue I would raise would be the persistent phone calls from a different member of their team when I had already told them I would get back to them after I had finished work.

Nathan · 27 May 2024

★★★★★ 5/5

Trustpilot

I have recently started to use Jackson-Stops Weybridge…

I have recently started to use Jackson-stops Weybridge office.I am extremely pleased with the excellent property management services provided by Loren Pogue. I have been renting properties for over 20 years and a I can honestly say that Loren is one of the best I have come across & would like take this opportunity to personally thank her.

Shriyesh · 6 June 2024

★★★★★ 5/5

Google

Justine has been very helpful over the past months and was able to answer any query I had.

Cameron · 3 November 2025

★★★★★ 5/5

Google

Scarlett was a fantastic help, really professional and attentive throughout the whole process.

Megan · 18 December 2025

★★★★★ 1/5

Trustpilot

Left high and dry by Jackson-Stops

15.0(27)ReviewsAllsale15team6communication5market4+2Sort byMost relevantNewestHighestLowestDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the …More+4Jackson-Stops Burford (owner)a year agoThank you Davina for your lovely review it was a pleasure working with you, the team at Jackson Stops look forward to marketing your next property in the spring.Lynette Williams2 reviews2 months agoI would highly recommend using Jackson-Stops Burford to sell your home. All of the staff are very nice to deal with our agent was Kathryn Anderson. Kathryn was fantastic throughout the sale, she makes the whole process easier . She is a …MoreJackson-Stops Burford (owner)2 months agoDear Lynette,Thank you for the kind review. Our job is made easier when we have beautiful homes and wonderful vendors to deal with. It was a pleasure working with you and we are glad your experience of Jackson-Stops Burford has been a positive one. Good look with the future and thank you once again for trusting us with your house.Paul Newman2 reviews3 months agoWe were delighted when Kathryn Anderson invited us to view a property in Burford, as we had been searching for our ideal retirement home for over 12 months. I must add, that keeping in touch with your agent is key in what has become a very …MoreJackson-Stops Burford (owner)2 months agoDear Paul,Thank you for your positive review, as you say it is very important to stay in touch with an agent you trust. We were just so pleased we were able to introduce you to an off market property that will hopefully prove to be your forever home. It was a pleasure working with you. Best wishes from everyone at Jackson-Stops BurfordKeiron Ferguson2 reviews7 months agoKathryn was superb throughout a difficult purchase due to planning issues and, given the time to resolve these, the rise in the value of the property. She acted with total professionalism and was focused on the purchase over 4 months. …MoreJackson-Stops Burford (owner)2 months agoDear Keiron,Thank you so much for the kind review, we are glad your experience with Jackson-stops Burford was positive. We are glad to hear that we were able to assist in securing your dream home. Very best wishes from all of us at Jackson-StopsDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the cost! LettingsThey were Jackson-Stops tenants, Jackson -Stops tenancy agreement, Jackson -Stops management, Jackson -Stops inventory, Jackson -Stops cleaners, and Jackson-Stops cleaners report.Tenants have trashed my house with £1000's damage and Jackson-Stops refuse to fight my corner unless I pay £60 per hr for admin and £450 for court days. To say I'm not impressed is an understatementIt was that bad when they left Jackson -Stops cleaners bill alone was £998 and it was recommended I needed new carpets and superkingsize mattress where the dog had p'd all over it! An example of how some things were left are attached

Davina · 11 November 2022

★★★★★ 5/5

Google

It's a 5 star review from us....we trusted Jackson Stops to sell our home and we have been very happy with the service from start to finish. Tim gave great advice at the start, as we were looking to go on the market (from the right valuation to honest advice about where to declutter to show our home in it's best light). Justine and Oliver were great at the viewings - they really took time to understand why we bought the house originally and then think about what type of buyer the house would attract. We loved the whole team's proactivity - in using their client database, scheduling viewings and keeping us up to date with what was happening. In the end, we secured a good buyer and have managed to move to our new home very quickly - so a big thankyou from us to all the team. We were recommended Jackson Stops by a friend when we were looking to sell our home and we would certainly recommend them to others now.

Helen · 25 October 2022

★★★★★ 5/5

Google

We have been dealing with Tim Firth and his team at Jackson Stops. We sold and bought through Tim. His diligence , attention to detail and professionalism in marketing our property was outstanding. Jackson Stops exceeded our expectations on sale price and were able to deliver that price on offer and exchange.In addition , Tim and his team guided us through our purchase and adhered to our brief to help us find the right property. A big thanks to all the team who got both our sale and purchase over the line. I would thoroughly recommend Jackson Stops to any prospective buyer or seller in the Weybridge area.

Leonard · 25 October 2022

★★★★★ 5/5

Google

Very professional team that act with high integrity and effectively manage the sales process. Justine was superb in selling our property and as luck would have it ended up being the same agent for the property we bought. She managed both our buyer and seller all they way through to successful completion. Getting offers and marketing a property is the easy bit, actually getting the transaction completed is where the real work is and Jack-Stops delivered exceptionally here. Would highly recommend.

Tamryn · 25 October 2022

★★★★★ 5/5

Google

Danielle was super helpful during our move-in and took the time to answer all our questions promptly!

Daisy · 3 November 2025

★★★★★ 5/5

Google

I have been speaking with Justine Davies from Jackson-Stops and she is absolutely wonderful. She always keeps in contact, keeps me well informed as to each property that is suitable that comes to the market and is a real pleasure to work with. Thank you Justine for all of your help so far, I am looking forward to eventually securing my dream house in the Weybridge area!

Kate · 25 October 2023

★★★★★ 5/5

Trustpilot

Katie in the Taunton office was just BRILLIANT!

We are English but based in Chicago and were looking to purchase a home in the South West of England as our UK base for our frequent trips 'home'. We were registered with several agents.Jackson-Stops in Taunton were very responsive via both email and over the phone and stood out from the rest. Once we had found a property to view, Katie in the Taunton office as lead agent was nothing short of brilliant! My father did the first viewing for us and Katie very kindly made a video of the property as part of the viewing and sent that to us. 36 hours later we hopped on a plane and with Katie's flexibility were able to view and then put an offer in on the house at the 2nd viewing. Throughout the whole process Katie was professional and knowledgeable and despite a sticky end of the chain snafoo we were able to exchange in the agreed timescales.Katie was also able to recommend an outstanding conveyancing team and with her guidance on the purchase, we really felt that she cared about us much more than a financial transaction. I would not hesitate to recommend Jackson-Stops in Taunton.

Mrs · 8 September 2022

★★★★★ 1/5

Trustpilot

Poor buyer experience. Beware potential vendors!

We recently purchased a property through Jackson-Stops. Potential vendors, please read this review.Initially we were very impressed with Nick Talbot and Jackson-Stops. (York office) Our viewing was scheduled for the following Monday after I called as soon as the property was live on Rightmove on the Friday morning. We were surprised when Nick phoned back to rearrange the time of the viewing (not a great first impression) and then we learned on the day of the viewing that he had shown a party round on the Saturday, even though he had insisted that it was not possible for us to view on the Saturday….?! (London “cash buyers” apparently). Charming. Albeit this, we felt a great deal of confidence in Nick at first and we loved the house. We had to go to best and final offers and our offer was accepted. Nick seemed to handle the situation perfectly. But from here on our experience was hugely disappointing…. When we were unfortunately gazumped the day after, Nick didn’t call us. He emailed.When the vendor wished to revert to our offer another day later, after all was not going to plan and the gazumper couldn’t prove funds, Nick didn’t call again. He emailed. Although this was an unfortunate situation, and not of his doing, he should have called not emailed. Maybe he was embarrassed, but it was not an ideal way of handling things. Communication was already poor.Following the memorandum of sale being sent out. Nick contacted us only ONCE between this official email and completing, even though the chain free sale took a full five months and was stressful, complex and difficult. We absolutely loved the house but on a couple of occasions considered not proceeding. Nick did nothing to keep the sale on track. On speaking with the vendor, we understand that they also have had the same level of disconnected service and contact and he was/is very unhappy with the service from Nick and from Jackson-Stops. The lack of communication from Jackson-Stops was disappointing and made an already challenging sale much more difficult. There was no brochure for the house as we had when we sold our house, only an email version which was poor. Eco-friendly by all accounts! Prospective vendors should certainly be aware of this before instruction.After exchange, we still hadn’t had any form of contact from Nick. My husband had to call and chase to ask if we could meet on completion day for the key handover two days before toarrange. Then on completion day, we waited excitedly outside the house. And waited! Nick was late. By over half an hour. We were not surprised. Although on this occasion he did call to apologise. He also arrived empty handed. No gesture here of a little something even after paying nearly 1.7 million for a property. Again, a totally different experience from when we sold with a different agent. Our buyers were over the moon with their handover from our very professional and generous agent. Nick obviously wanted to hand the keys over and get off as soon as possible. On inspection there were items that had been taken by the vendor which should have been left, Nick said that he would call the vendor and get back to us. We still wait for that phone call 3 months later…..! When we sold our house with another local estate agent, (Lancaster Samms) the experience could not have been more different. Constant communication between all parties and a slick, professional service. Our Estate agent provided a lovely and welcoming handover to our buyer. He made sure he was there on time at least! (Actually he was there earlier to welcome them and with house warming gifts which was a nice gesture) So there are better, more caring estate agents out there who deserve and give value for your money. We have bought our dream house but we all would honestly have had better service from Purple Bricks! Our vendor paid 16k for a few hours of Nick’s time. Such a shame.

Caroline · 26 August 2022

★★★★★ 5/5

Trustpilot

James and Ria from Jackson-Stops really are the best!!

James and Ria from Jackson-Stops Barnstaple sold our home this year and were fantastic!They were exceptionally professional - respectful and honest and carried the stress and hard work. My long term partner and I were separating and selling our dream home, we gratefully appreciated their warmth and kindness. They took some pressure off a very sad and challenging time for us both.I recommend their service unconditionally and award them 5 very big, fat 5 stars.Thank you Jan T

Jan · 3 November 2022

★★★★★ 5/5

Trustpilot

We had a great experience selling our…

We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.

Charles · 17 October 2025

★★★★★ 5/5

Trustpilot

Great Property Managers

Margaret Heath is brilliant at managing our property be it minor repairs or complete refurbishment.She takes away the stress via her efficencyIt is about approachability and friendliness. All the staff at Jackson Stops are efficent and friendly and Margaret is typical of the Agency.We have been with them for many years and Margaret is a huge factor in why we will continue to use Jackson Stops.

Tim · 20 October 2023

★★★★★ 5/5

Google

Danielle was lovely. Knowledgeable, helpful and showed us house suitable for our needs. Definitely recommend.

A · 2 November 2025