Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding Service
We left the marketing and renting of our property with Will Jordan at Jackson - Stops, Alderley Edge. Will made the whole process seamless. He was very professional and took over everything for us, but at the same time kept us informed at every stage. The whole service has been outstanding and extremely friendly, open and professional at all times. We would strongly recommend him and the company to anyone looking for an agent to let their property for them.
Dave · 9 February 2024
Agent replied · 23 October 2024
Dear Dave and Colette, it is wonderful to hear about your experience with Will Jordan, and that he made the process of renting your property seamless. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe had the pleasure of working with Danielle when we were looking to rent. She guided us through the process and made the whole thing seamless which we really appreciated as first time renters. Danielle was approachable and whenever we had questions they were answered quickly. We are really happy with the service we received and would definitely use Jackson Stops again for future moves
Charny · 25 October 2024
Agent replied · 8 November 2024
Dear Charny, Thank you for taking the time to leave a wonderful 5 star Google review. Danielle will be thrilled to read your kind comments. Kind regards, Katie
★★★★★ 5/5
TrustpilotBrilliant service from Jackson Stops
I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!
PHILIP · 18 November 2025
Agent replied · 22 January 2026
Dear Philip, clients who decide to regularly return to us demonstrate the exceptional service everyone can expect to receive when they work with us, and we are so pleased to read your review and you kind words. We are delighted to have achieved for you, and thank you for your five star review of Jackson-Stops Hale and Chester.
★★★★★ 5/5
GoogleAmy has been really helpful in finding me the correct property which fits all my criteria. She has proactively followed up with me and I would definitely recommend her if you are in the lettings market.
Gaurav · 10 October 2025
Agent replied · 17 October 2025
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotJackson Stop has been absolutely brilliant
Jackson Stop has been absolutely fantastic with our move especially as this move was particularly difficult. The patience and professional attitude was very much appreciated. Anthony was always calm when things seemed to be chaotic, and Tracey would continually smile and accompany potential buyers with enthusiasm and understanding.They always showed possible buyers around the property and would return feed back from those viewings. Should l ever move again Jackson Stops would be the first estate agent l would contact for the move. If it were possible Anthony and Tracey would be the people l would want to show my property to the buyers, they make a great team. Thank you guys you did a great job. Linda Newell
Mrs · 25 January 2024
Agent replied · 23 October 2024
Dear Linda, what a wonderful review, and we are so pleased that you took the time to tell people about the five star service you received from Anthony and his team - thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you Jackson-Stops!!
In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!
Trevor · 10 November 2025
Agent replied · 22 January 2026
Dear Trevor, we specialise in the sale of beautiful period homes like yours and so we are delighted to read about the excellent guidance you received during your sale. Thank you for your five star review of Jackson-Stops Bridport & Dorchester.
★★★★★ 5/5
TrustpilotThank you JS Bury St Eds
We bought our house through JS Bury St Edmunds office in October 23 and were guided through the process expertly by the team. We encountered a few not-so-straightforward issues as we moved through the purchase and received knowledgable and supportive guidance (thanks to Rosanna Diaper particularly) which enabled us to communicate well with our seller/solicitors and complete on our new home in time for Christmas. The experience we had with the office made our purchase a lot less stressful than it might have been; they were responsive, highly professional and moved heaven and earth to help us complete - thank you so much for your help.
Daisy · 4 January 2024
Agent replied · 23 October 2024
Dear Daisy, thank you for your review and we're delighted to hear that our Bury St Edmunds team were responsive, highly professional and moved heaven and earth for you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe service from the Bury St Edmunds Jackson Stops office.
The service from the Bury St Edmunds office is absolutely outstanding. We used them to sell our townhouse in Bury 9 years ago and now I have sold my country home with them. All staff are friendly, extremely kind and helpful, nothing is too much trouble, they know what they are doing.Charlie has been totally, wonderfully helpful with support and advice far above and beyond what would be expected. The last effort to get a Completion date that didn’t send me into total panic was magic.Plus, he drove by two properties I was considering, to advise on offers and suitability. Where else could you get such amazing help? I can recommend them to anyone wanting to sell their property.Liffy ReevesRose Cottage.
Liffy · 15 December 2023
Agent replied · 23 October 2024
Dear Liffy, a wonderful review - thank you! We will pass on your kind words to the team at Bury St Edmubnds. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotA great experience from start to finish!
We purchased a house earlier this year through Jackson-Stops. Rosanna, who, was our first point of contact was exceptional throughout the whole process, from viewing until the day we completed. She was professional, kind and managed to guide us through a tricky few months and reassure both myself and my husband, with the house sale (which took much longer than anticipated). The icing on the cake was a lovely gift bag on the day we moved in, which was completely unexpected but a really nice touch. I would not hesitate to recommend Rosanna and her colleagues from the Bury branch to anyone looking to sell their home or use their services.
Chiarina · 6 December 2023
Agent replied · 23 October 2024
Dear Chiarina, we are delighted that you took the time to leave a review, and that you felt the service you received was exceptional. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe had a viewing with Tom
We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.
Ross · 7 January 2026
Agent replied · 22 January 2026
Dear Ross, we work hard to ensure great customer service for all our clients and so we are pleased this is exactly what you experienced. Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
GoogleWe have recently started our first house hunting in the UK and already complicated process gets even further challenging for newbie’s. We came across with Jackson Stop and I would highly recommend Rosie Poole to everyone. She was clear, confident & comfortable during the viewings of the houses. We have experienced an excellent service from the start to the end.
Timely and detailed response to every single request enabled us to make informed decisions and avoid costly mistakes
Highly professional and strongly motivated person to help customers.
Definitely looking forward further to working with Rosie and Jackson Stop
Ilkin · 29 November 2023
Agent replied · 24 October 2024
Dear Ilkin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Marilyn Plew, Customer Relations Team
★★★★★ 5/5
GoogleJackson-Stopps did an excellent job for us selling a flat in Weybridge. Two things marked them out from other Estate Agents. The first was when we lost our purchaser, JS were very pro-active in finding a new buyer. The second was a strong grasp of current but fast-moving leasehold law and willingness to engage with solicitors that kept our sale on track. Many thanks to Justine, Sunni and Tim. JS are not the cheapest Estate Agents in Weybridge but I would not go anywhere else in the future. Five stars!
Phil · 25 October 2023
Agent replied · 24 October 2024
Dear Phil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI identified a very appealing Garden Flat with off street parking to rent through Jackson-Stops and contacted them immediately. I was given a call back and taken through details of the property and a 1:1 inspection was secured for the next day. I applied immediately. From the first point of contact to being presented the keys for occupation, the whole team exhibited total professionalism, no unnecessary waiting or faffing about. In particular Josh & Joe were a dream team that "made it happen".
Stephan · 25 October 2023
Agent replied · 24 October 2024
Dear Stephan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleWe have just exchanged contract on our new and very special home in Weybridge. Throughout the process we have been dealing with Justine Davies of Jackson-Stops. We could not have possibly asked for a more professional yet kinder person to deal with. Justine kept us in touch with how the purchase was going and arranged our viewings with sensitivity and made sure that her client, the vendor, and we got on so well that the whole business became a total pleasure. Justine is a huge asset to the profession and we wouldn't hesitate in recommending her.
Alan · 25 October 2023
Agent replied · 24 October 2024
Dear Alan, Thank you for your kind comments regarding Justine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding, no nonsense service from John and his team. We were on with 2 agents but 12 weeks from offer to exchange and 15 weeks in total from first meeting, it’s all done.
John did exactly what he said he would and secured a buyer in 3 weeks, pushed matters through to exchange within the agreed time frame and communicated with us constantly.
Nothing was too much for John and his attitude, humour and ability to make things happen was top drawer.
Gareth · 25 October 2023
Agent replied · 24 October 2024
Dear Gareth, Thank you for your wonderful 5 star review. John and the team will be so pleased to read your kind comments. We wish you all the best and we hope we can be off assistance in the future. Kind Regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRosie was recommended to me by a friend who assured me to look no where else, after agreeing to see what she could offer I can see why she came so highly recommended. I had amazing service from Rosie whilst looking for my next home. She was always punctual, polite and extremely knowledgeable. Rosie was by far the most professional and genuine agent I have spoken to during my many house purchases. I could not recommend Rosie enough to anyone looking to buy their next home. She makes buying a new home effortless and a purely positive experience.
Natalie · 25 October 2023
Agent replied · 24 October 2024
Dear Natalie, We really appreciate you taking the time to leave such lovely comments about Rosie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Weybridge team in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI was looking for a flat in Weybridge and, whilst this search never came to fruition, Jackson Stops Weybridge were extremely helpful: Of particular note was the efficiency and professionalism of Veronika in the Weybridge office. At all times she was professional, courteous, and communicative. Her promptness of replies and responses to my queries was exemplary. When it transpired my plans altered and I was no longer seeking a property in that area, and had to pull out of an agreement, Veronika was most understanding and dealt with the process sensitively and professionally. Very highly recommend Jackson Stops Weybridge and their team: Veronika in particular.
Alan · 25 October 2023
Agent replied · 24 October 2024
Dear Alan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Weybridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend John and Sunny at Jacksons -Stops. We were originally with another agent and then moved to them and John was immediately on the case and quickly found us a buyer. He then had to manage through the entire chain along with Sunny which has taken months to successfully achieve the exchange. John and his team have been amazing and nothing is too much trouble. They are lovely to work with and our sale would not have happened without them.
Amanda · 25 October 2023
Agent replied · 24 October 2024
Dear Amanda, Thank you for taking the time to leave a lovely review regarding John. Kind regards, Amanda Davies, Customer Relations Team
★★★★★ 5/5
GoogleI could not recommend Jackson-stops enough. Danielle was amazing! . I am so impressed with how efficient and easy the whole process was from start to end compared to renting previously . Danielle was so helpful from start to finish as well as jack . Thank you to the team for all your help and for making this process so smooth.
Shanelle
S · 3 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
TrustpilotExcellent property management
Jackson Stops (and it’s predecessor) has been managing our rental property for 40 years. Margaret Heath has been there almost all that time as our property manager. As we live overseas it is essential that we have reliable, efficient and comprehensive oversight of our property. Margaret has provided excellent service. She responds quickly to queries, keeps a close eye on the property and establishes a good rapport with tenants. She is an asset to the company and deserves the highest regard.
Mary-Anne · 19 October 2023
Agent replied · 23 October 2024
Dear Mary-Anne, it's great to hear that, even though you live overseas, you feel you can rely on Jackson-Stops and Margaret in particular to manage your property rental, and that you have done so for 40 years! Thank you for leaving a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleWe needed a quick move to Weybridge. We had a call with Rosie who quickly understood what we were looking for and took us to three properties that were bang on our brief. She has a brilliant way about her, not pushy, very informative, knowledgeable about the area. She followed up quickly on some questions we had.
Rosie was excellent, very personable and really helped my wife and I at very short notice to view some brilliant houses.
Nigel · 29 November 2023
Agent replied · 24 October 2024
Dear Nigel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rosie. Please do not hesitate to contact us again. Kind regards, Marilyn Pews, Customer Relations Team
★★★★★ 5/5
TrustpilotI am very impressed with Jackson Stops,
I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much
Mark · 9 October 2023
Agent replied · 23 October 2024
Dear Mark, thank you for taking the time to leave a review about your experience, and we're delighted to hear that you are very impressed with the service, and that you would give everyone six stars if possible! With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleAmy has been great help to my partner and I in our search for our new home. She's listened to our requirements, checked in and been a great - highlight recommend!
Alison · 8 October 2025
Agent replied · 17 October 2025
Dear Alison, Thank you for taking the time to leave a wonderful 5 star Google review. Amy will be thrilled to read your kind comments. Kind regards, Asha
★★★★★ 5/5
GoogleI was very pleased to have the support of Charlie Southall in finding a tenant for our property. Charlie was very approachable and could not have been more helpful in securing a deal. He has been fantastic to work with and I believe our tennants have been equally pleased to work with him. I would have no hesitation in recommending him to a friend or colleague.
John · 6 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.