Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHave recently experienced outstanding…
Have recently experienced outstanding service from Jackson Stops in Woburn. Anthony, Neil and Tracy were all superb. Tracy has especially taken the time on more than several occasions to follow up with further information requested on particular properties and general knowledge of the areas we have been looking at which has been extremely helpful. Her professional approach and knowledge is second to none and we would definitely recommend using this agency in future and will use them ourselves when we come to sell again. My husband and I have both worked in this sector so are particularly impressed when we receive such an excellent service and the fact that Tracy went over and above her duties to help us. She is an asset to the company.
Amanda · 28 June 2022
Agent replied · 23 October 2024
Dear Amanda, thank you for taking the time to leave a five star review for our Woburn branch. We're delighted that you did and that you felt you received such superb, professional service from Tracy and the team.
★★★★★ 5/5
GoogleAfter searching for a house to rent, we happened upon Jackson Stops in Weybridge. There we were taken care of by the lovely Jordan who couldn't be more helpful and friendly. My husband and I are fussy and have little time due to our jobs, but Jordan listened to everything we were looking for and didn't waste our time on anything that wouldn't suit us. I cant recommend Jackson Stops and especially Jordan enough. 5 Star Service.
Tara · 25 October 2022
Agent replied · 24 October 2024
Dear Tara, Thank you for your kind comments regarding the Weybridge team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleWe cannot express enough how the staff at Jackson-Stops have supported us through settlement as foreigners in the country; especially Janine Morse has been with us through the journey of getting our flat. I highly recommend Janine, who helped us find the right home, highly effective and on time with all the guidelines. I appreciate all her prompt guidance in seeing to it that we come through. Cannot thank them enough as a team. Thank You all.
Dorothy · 25 October 2022
Agent replied · 24 October 2024
Dear Dorothy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
GoogleTim and his team really worked hard and managed to arrange a huge number of viewings. We lost 3 sales because of technical issues and Tim managed to sell our house a 4th time within days of the buyers withdrawing at the time of exchange. All of this was achieved in a nervous market. I would definitely recommend them.
Anthony · 27 February 2024
Agent replied · 24 October 2024
Dear Anthony, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tim and his team. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team.
★★★★★ 5/5
TrustpilotQuickly and efficient
We had a great experience with the team during our tenancy swap. The whole process was handled quickly and efficiently, making what could have been a stressful situation feel straightforward and hassle-free.
Kayleigh · 4 July 2026
Agent replied · 22 September 2026
Dear Kayleigh, thank you for your five star review. We will pass on your kind words to Rai.
★★★★★ 5/5
GoogleJack has been a delight to work with. We had a rough landing when moving internationally but Jack really turned around that experience for us. He is quick to respond, positive and energetic and always happy to answer questions. Would highly recommend working with him!
Jacinta · 25 October 2024
Agent replied · 8 November 2024
Dear Jacinta, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
TrustpilotThe Jackson-Stops team in Shaftesbury…
The Jackson-Stops team in Shaftesbury were extremely efficient and professional in the handling of our sale as well as being lovely people to deal with. We were so pleased to have chosen them to sell our property, which incidentally sold within a week - couldn't be happier. Many thanks for all your efforts!
Mrs · 12 June 2024
Agent replied · 23 October 2024
Dear Sarah, we're so pleased you took the time to write a review about your experience with our Shaftesbury team, and we are delighted that you found them to be efficient, professional and lovely to deal with. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJonathan Weeks - Norwich office
We would like to thank Jonathan Weeks for his professionalism and support over what has been a very challenging period trying to purchase our next home. He was so kind and compassionate when our purchase fell through and has kept in touch throughout the period providing us with expert guidance and advice. As soon as something suitable came onto the market he was in touch and even though we didn't end up buying through Jackson-Stops, we would certainly recommend them to anyone wanting a truly professional end-to-end service.
Jennifer · 3 April 2022
Agent replied · 23 October 2024
Dear Jennifer, thank you so much for your five star review of Jonathan at our Norwich branch. We know how stressful moving house can be, despite not selling to you, his expertise and kindness clearly shone through! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotSienna is for sure the best agent we…
Sienna is for sure the best agent we have dealt with so far. She is very proactive, professional and problem solver, someone every company should consider to have in its team. We had a previous bad experience with another agency and she immediately decided to help giving us the right advices not to loose the property we liked. She did her best to deal with the documents quickly although some delays in terms of burocracy. We really appreciate her hard work, her efforts and her ability to act promptly. Well done!
Cristina · 1 April 2022
Agent replied · 23 October 2024
Dear Cristina, thank you so much for such a glowing review, we're delighted our communication, experience and hard work shone through! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFirst-class service
From the start Jackson Stops provided a first-class service re my house sale. Their valuation proved spot-on, their photographer did magnificent job, the brochure was a real work of art and within hours of the house going on the market they had a dozen or so enquiries. The second viewing, by a couple with no change and no mortgage, resulted in a sale above the asking price. At all times Jacksons' staff, at both their Bridport and Dorchester offices, were responsive, friendly, professional and thoroughly pleasant to deal with. I can recommend Jacksons' wholeheartedly.
Michael · 31 March 2022
Agent replied · 23 October 2024
Dear Michael, we are delighted to receive such a glowing review of our Bridport and Dorchester team, thank you. We know that moving can be a stressful experience, we are glad to have been able to ease the process for you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotCustomer Service Management Agency
Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.
Ezzie · 19 September 2024
Agent replied · 23 October 2024
Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat service
We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.
Claire · 15 September 2026
Agent replied · 22 September 2026
Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.
★★★★★ 5/5
TrustpilotA huge thank you
A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!
LD · 18 February 2022
Agent replied · 23 October 2024
Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe best in the business
As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.
Twizzle · 17 February 2022
Agent replied · 23 October 2024
Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotWe moved from Northumberland to Devon and dealt with Ria at Jackson Stops
We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.
Mr · 1 February 2022
Agent replied · 23 October 2024
Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotIdeal letting agents - knowledgeable, efficient and good value
I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.
G · 10 January 2022
Agent replied · 23 October 2024
Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotMy Experience with Jackson Stops.
My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.
Jaki · 15 September 2023
Agent replied · 23 October 2024
Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleDespite the tough market conditions the team in Weybridge did a great job in marketing our property with an offer wrapped up in very short fashion. From our house going to market to exchange of contracts the team have been excellent taking much of the burden from us.
We would happily recommend Tim, Justine and the team.
James · 28 January 2024
Agent replied · 24 October 2024
Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotNew property management team is very helpful
They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.
D · 23 April 2026
Agent replied · 22 September 2026
Thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic from start to completion!
I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie 🤩
Philip · 3 November 2021
Agent replied · 23 October 2024
Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you all so much for such a…
Thank you all so much for such a thoughtful momento and for working so hard to secure the sale of our house. We are recommending you to everyone!
AMM · 3 July 2026
Agent replied · 22 September 2026
A wonderful five star review - thank you!
★★★★★ 5/5
TrustpilotProfessional, Straightforward & very Responsive
Professional, Straightforward & very ResponsiveAs buyers, we were impressed that Jackson-Stops Barnstaple were, unfailingly, all of the above. They struck a great and hard to strike balance of working for us as buyers and their original client, the vendors. We made it clear that we had a looming stamp duty deadline and they clearly worked hard to help us meet it. Particularly of note is how very responsive they are, which really help to speed the process.A very pleasant transaction and thanks gain for helping us meet that deadline.Impressed by the service we enjoyed and would be pleased to deal with the Jackson-Stops Barnstaple team again.
Tim · 20 October 2021
Agent replied · 23 October 2024
Dear Tim, thank you for sharing your experience of our Barnstaple team, it's clear their hardworking and professional approach to business shone through for you. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleIt’s always a difficult experience when dealing with the estate of a loved one but Tim at Jackson Stops made the whole process more bearable. It’s been a long year until exchange of contracts however Tim and the team have been on hand to smooth the way. They deserve ten stars 🌟 and I would definitely recommend Jackson Stops …
Sara · 25 October 2023
Agent replied · 24 October 2024
Dear Sara, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotOutstanding Professionalism
I can't rate Jackson-Stops Barnstaple enough. From the initial visit through to the completion, James & Ria were so professional (something that is often lost in these times). Our sale was of a non-standard property and I was worried that we would waste a lot of time but they vetted viewings perfectly. Their communication of viewings, offers, negotiations and the progressing of the legal side was outstanding. We sold "the village in a village" within 3 weeks and completion within a further 15, with Covid-19 and stamp duty pressures adding to the process. This is the first property sale I've ever had (and there have been a few!) where I actually believed the estate agents were working on my behalf. Would definitely recommend!
Paula · 27 September 2021
Agent replied · 23 October 2024
Dear Noel, thank you for your review of Ria and James at our Barnstaple branch, we're proud to read your description of the service they provided, crediting their committment and professionalism every step of the way. Best wishes from us all at Jackson-Stops.
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