Trusted Agent profile · Elmbridge

Jackson-Stops Weybridge reviews in Elmbridge

4.8

★★★★★ Excellent

760 reviews across 3 platforms

37 Queens Road, Weybridge, KT13 9UQ, Elmbridge, KT13 9UQ

Jackson-Stops's office in Elmbridge, at 37 Queens Road, is rated 4.8 out of 5 across 760 reviews on three platforms, including 296 Google reviews rated 4.9.

Google logo

4.9 / 5

296

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

461

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

5 star service

We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.

Sumudu · 8 April 2023

Agent replied · 23 October 2024

Dear Sumudu, thank you for leaving a review and we're pleased that you thought Karl at Jackson-Stops Lancashire went above and beyond in helping you sell your home and purchase a new property. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

Agent replied · 22 September 2026

Dear Philip. delighted we could help you so quickly thank you for your five star review.

5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

Agent replied · 23 October 2024

Dear Louise, we are so pleased that Karl helped you to find your perfect home and that you consider our Lancashire branch to be the best estate agents you could have dealt with. We will be sure to pass onto Karl your kind words and it's wonderful to hear that you felt the service you received couldn't have been more helpful. With best wishes from all of us here at Jackson-Stops.

5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

Agent replied · 22 September 2026

Thank you for your five star review of Jackson-Stops.

5/5

Google

My husband and I had a very positive experience with Rosie and her team. We very much appreciated that they all came to see our house which allowed us to answer any questions, ensuring they were well placed to engage with interested buyers. We also appreciated regular updates along the way.

Tracey · 29 November 2023

Agent replied · 24 October 2024

Dear Tracey Thank you for leaving a 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Thank you Scarlett for showing us around the Weybridge property. You were friendly, professional, and we were satisfied with the showing. Thank you for taking the time to answer our questions too. Highly recommend! A plus service!

Kim · 4 October 2025

5/5

Google

Highly recommend, dealing with Fred has been such a pleasure, Fred has gone the extra mile, and really helped us with his experience and knowledge, this is what I call excellent customer service!

Nicola · 25 October 2024

Agent replied · 8 November 2024

Dear Nicola, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Trustpilot

First class service from Jackson-Stops!

This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10

Phil · 20 July 2023

Agent replied · 23 October 2024

Dear Phil, thank you for taking the time to leave a review for Lottie, Chris and the team, and we're delighted that you found the service was first class, professional and courteous. With best wishes from all of us at Jackson-Stops.

5/5

Google

I would highly recommend this Estate Agents. I’m a renter & have had nothing but amazing service from this branch. Last year I was looking & I received such great advice about my search & what to expect. I can’t remember the guys name. This year I was looking again & Eloisa has gone above & beyond. She kept in regular touch after I registered with them & was fantastic & so personable when showing me properties, again giving me advice on the market etc. Probs the best customer service in Weybridge I would say! You can’t even get a call back from some other agents when you want to enquire about a property.

Linda · 9 November 2024

Agent replied · 9 December 2024

Dear Linda, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie

5/5

Google

Loren is fast, efficient and consistently provides a first class service whenever I need it. Makes my life as a tenant 10x easier knowing I can email her whenever I need to and know that any issue will be dealt with properly.

Adam · 27 May 2024

Agent replied · 24 October 2024

Dear Adam, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie , Customer Relations Team

5/5

Google

Our purchase process was not a simple one by any stretch of the imagination, but Justine and the team at Jackson-Stops were very supportive in helping us get over the line and coordinating and communicating effectively, both with us and with the onward chain. Justine's delivery on all our requests was fantastic.

Fabio · 25 October 2023

Agent replied · 24 October 2024

Dear Fabio, Thank you for taking the time to leave a wonderful 5 star Google review. Justine will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to thank Richard, Antony and Jordan who has been incredibly tenacious in finding new tenants for my apartment. Richard and the team have been fantastic to deal with - always respectful, incredibly professional and updating me constantly with progress. They set a high benchmark and I am very grateful to them for their hard work on my behalf. Congratulations guys...amazing job!

Robert · 25 October 2022

Agent replied · 24 October 2024

Dear Robert, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

I could not recommend Jackson Stops…

I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.

Donna · 18 August 2021

Agent replied · 23 October 2024

Dear Donna, thank you for taking the time to leave a review of our wonderful Mid Sussex team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021

Agent replied · 23 October 2024

Dear Erin, thank you for sharing your experience working with our Barnstaple team. It sounds as if James and Ria drew on their combined experience to keep your negotiation on track. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.

5/5

Google

I would highly recommend Jackson stops! They have been incredible in terms of their hard work & determination. Alice and Justine in particular have been friendly, understanding and really did go above and beyond with our chain. I can't thank them enough and highly recommend them over other agents in the area.

P · 1 October 2025

Agent replied · 8 October 2025

Dear P, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Google

Janine is an asset to the team at Jackson-Stops. She has been incredibly helpful in assisting me to find my next home. Janine is proactive, thorough and collected in her work, which resulted in me feeling at complete ease and confident throughout the entire process. I cannot recommend Janine and the rest of the wonderful team at Jackson-Stops enough. 5 stars from me!

Jordan · 25 October 2022

Agent replied · 24 October 2024

Dear Jordan, Thank you for your kind comments regarding Janine and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Brilliant service

Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike

Mike · 13 May 2021

Agent replied · 23 October 2024

Dear Geraldine and Mike, thank you for recognising the professionalism and teamwork that goes into selling houses, your words mean a great deal, especially to Anthony and Lucy. Best wishes from us all at Jackson-Stops.

5/5

Google

Many thanks to Sunny and the team at Jackson Stops Weybridge for their professionalism, great advice and for finding a buyer for our family home. They made a difficult situation run very smoothly.

Grant · 3 October 2024

Agent replied · 24 October 2024

Dear Grant, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

Agent replied · 23 October 2024

Dear Keith, a lovely five star review for Jackson-Stops - thank you, and we will pass on your kind words to Laura. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

Agent replied · 23 October 2024

Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.

5/5

Google

We just purchased a house through Jackson-Stops, and I can highly recommend Justine Davies, who helped us make the purchase. She is always there to discuss matters and act on them almost immediately. More

Anunita · 12 October 2025

5/5

Google

Oscar Theophilus invited us to view a house in Prince Street. We arrived early and Oscar was waiting already. He conducted the viewing very professionally and answered all questions without waffle. It was a good experience and we would be pleased to deal with Oscar again.

Nigel · 28 January 2024

Agent replied · 24 October 2024

Dear Nigel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

Agent replied · 22 January 2026

Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.

5/5

Google

Worked with Sunny from this branch and he was very communicative, friendly and honest. Would happily work with him again in the future and will be recommending him to friends.

Anna · 25 October 2024

Agent replied · 8 November 2024

Dear Anna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson-Stops's Google reviews

Questions about Jackson-Stops Weybridge

How many reviews does Jackson-Stops Weybridge have?

Jackson-Stops's Elmbridge office has 760 reviews across three platforms: 296 on Google, 3 on Facebook (across the whole business), 461 on Trustpilot (across the whole business).

What is Jackson-Stops Weybridge's rating?

Jackson-Stops Weybridge is rated 4.8 out of 5 across all 760 reviews, and 4.9 out of 5 on Google from 296 reviews.

Where is Jackson-Stops's Elmbridge office?

Jackson-Stops Weybridge, 37 Queens Road, Weybridge, KT13 9UQ, Elmbridge, KT13 9UQ.

The Trusted Agent

Is this your office? Claim your page.