Jackson-Stops Weybridge reviews in Elmbridge

★★★★★ 5/5

Google

Freddie is one of the most professional agents I have met in UK. He is patient, informative and well-organized. You could be assured at capable hands for new home search.

Slean · 25 October 2024

★★★★★ 5/5

Google

Rosie Poole was a delight to work with. She was very dedicated in helping us with our property search. She understood our requirements fully and did her utmost to help us obtain a better understanding of the local market.

Paul · 27 May 2024

★★★★★ 5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

★★★★★ 5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

★★★★★ 5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

★★★★★ 5/5

Google

Justine Davies was fantastic in showing us around properties for Jackson Stops. Justine was very detailed, patient with our requests and followed up on all the questions and concerns we raised. Being new to the area, we're very grateful for her additional help and advice!

Adam · 12 January 2024

★★★★★ 5/5

Google

Freddie was always incredibly helpful, knowledgable about the area and willing to go the extra mile to help on what was quite a challenging property search. Highly recommend him.

Jenny · 25 October 2024

★★★★★ 5/5

Trustpilot

Sale Experience

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt. In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

MURRAY · 24 August 2024

★★★★★ 1/5

Trustpilot

Review for Jackson Stops

Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

Manpreet · 15 August 2024

★★★★★ 5/5

Trustpilot

Smooth process

This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.

Kirsty · 10 September 2021

★★★★★ 5/5

Google

Danielle Rethman is the most professional and delightful agent going! She helped me secure my rental which I absolutely love, will 100% ask for her for my next place!

Mia · 26 September 2024

★★★★★ 5/5

Trustpilot

Jess Lynagh from the Property Management Team

Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!

Salmon · 3 July 2024

★★★★★ 5/5

Google

My husband and I have been dealing with Jackson-Stops as property buyers. The quality of services provided by Jackson-Stops has been outstanding at all times. Justine and Tim were always professional and very responsive and they've done an excellent job supporting us in the process. We will be definitely coming back to Jackson-Stops in the future. Thank you!

Aleksandra · 25 October 2022

★★★★★ 5/5

Google

Very professional and excellent service! Super efficient and would like to say that Eloisa Williams is very helpful and insightful! Really good job!

Yong · 14 December 2024

★★★★★ 5/5

Google

We have been so pleased with the service offered by the Jackson’s lettings team and were in regular communication with Danielle throughout the letting process. She was very helpful and attentive and we appreciated her support and assistance and would highly recommend them.

Clare · 2 November 2025

★★★★★ 5/5

Google

Freddie has been great with my search for my first home! Would highly recommend Jackson-Stops Weybridge if you would like fast communication, knowledgable consultants and a friendly experience!

Isabella · 24 September 2024

★★★★★ 5/5

Trustpilot

Friendly, practical, honest advice

Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!

CROW · 19 July 2024

★★★★★ 5/5

Google

Tim and the team have been brilliant and worked really hard to find us buyers. We were off market for a while which meant they couldn't rely on the internet to do their work for them! Would really recommend this team.

Georgie · 28 January 2024

★★★★★ 5/5

Google

Justine Davies was fantastic in showing us around properties for Jackson Stops. Justine was very detailed, patient with our requests and followed up on all the questions and concerns we raised. Being new to the area, we're very grateful for her additional help and advice!

Ad · 25 October 2023

★★★★★ 5/5

Trustpilot

Gold Star Jackson-Stops!

High praise for Lottie Watts and the team at Jackson-Stops, Newmarket who recently sold my mother’s house. Superior sales particulars with a real attention to detail, personable and knowledgeable office staff and great communication from viewing feedback to negotiating the sale itself. They were very adaptable as the sale proved a little more complicated than first anticipated. I wouldn’t hesitate to use them again in the future.

Lucinda · 11 May 2021

★★★★★ 5/5

Google

Had a brilliant experience in letting my property. Staff were great and really helped with the worries I had. Special mention to Jordan Henderson who was professional and an all round great help throughout. Highly recommended

Kelly · 27 April 2024

★★★★★ 5/5

Trustpilot

Chloe was extremely helpful and…

Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.

Mark · 26 April 2024

★★★★★ 5/5

Google

I am a Jacksons-stops Weybridge branch client where I had the chance to meet Ms. Loren Pogue. Ms. Loren Pogue has a unique set of abilities by which I am impressed. She is friendly, polite with lovely manners while at the same time professional and effective. She replies immediately to emails, and she can solve efficiently any issues presented to her. She is always keen to assist, and she has the ability to solve a wide range of issues related to all kinds of properties. I believe she is an asset in the real estate industry as well as she can be considered as a brand ambassador for the Jackson-stops company.

Irene · 26 June 2024

★★★★★ 5/5

Google

Although I am only a tenant, I am very happy that the property I rent is managed by Jackson Stops. I seem to mainly communicate with their Property Manager - Loren Pogue. I was used to speaking to her on the phone - she is always highly professional, helpful and keeps me informed. Recently she did my annual property inspection and, unsurprisingly, she was again incredibly helpful and informative while not afraid to say 'don't know' and then both find out the answer and get back to me. She has certainly earned my trust and respect, and through her and others, so has Jackson Stops. Thank you.

Mark · 26 June 2024