Trusted Agent profile · Egham, Surrey
Verified
★★★★★
345 reviews across 2 platforms
49 High Street, Egham, Surrey, TW20 9EW
Part of Your Move, see every office.
Your Move's office in Egham, Surrey, at 49 High Street, is rated 4.1 out of 5 across 345 reviews on two platforms, including 344 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Egham office, from every platform, shown as written. First names only.
5/5
GoogleReally impressed with the service from the property management team especially during all the lockdowns, Gabby worked with to resolve issues that came up quickly and efficiently - we really appreciated all of her help!
Hello Jess, Thank you for your kind review, we are always delighted to hear positive feedback about our team in Egham. Kind regards, Helen Garley
5/5
GoogleWell done to Egham lettings team for a sleek and efficient check in/check out and no void period. Thank you Heather, Della, Michelle and team!
5/5
GoogleReally impressed with the service from the property management team especially during all the lockdowns, Gabby worked with to resolve issues that came up quickly and efficiently - we really appreciated all of her help!
Hello Jess, Thank you for your kind review, we are always delighted to hear positive feedback about our team in Egham. Kind regards, Helen Garley
1/5
GoogleConstantly stressing us out by putting the property back onto the open market ‘as the landlord has requested’ which is not true as I have checked with the landlord. Only respond to emails when they want to. Never called back when I left a message. Witnessed when I was in their office how they never take any responsibility and blame other colleagues when they make a mistake. Ridiculously unhelpful and unprofessional.
5/5
GoogleGeorgia from Your Move was incredibly professional and helpful as my flatmates and I were searching for a house. I would highly recommend this service.
Very kind of you to post such a great review about Georgia, so pleased you had a great experience. Kind regards Helen Garley
5/5
GoogleGeorgia always was on the ball in ensuring we were in the loop, making our process run very smoothly.
Hi Urvesh. Many thanks for taking the time to post such a great review about Georgia. Kind regards Helen Garley
1/5
GoogleProper crooks under the facade of being respectable AVOID at all costs Will look like they want to help but don't be fooled.
Dear Jay Jay. Very concerned about your review please can you provide us with specific details and we will gladly investigate. Your Move Egham
5/5
GoogleHad a lovely time working with Dom trying to find a flat last minute. Truly appreciate his help and kindness throughout the process
Dear Ola. Many thanks for your lovely review regarding Dom. Kind regards Helen Garley
5/5
GoogleEven after having sold 1 house with Hayley and renting another with Michelle, Sue very kindly has still helped me 2 years later!! Professional to the end!!PositiveResponsiveness, Quality, Professionalism, Value
Dear Jane. Thank you for posting such a great review about Sue and the team in Egham. Always good to see we are still maintaining such important relationships. Kind regards Helen Garley
1/5
GoogleConstantly stressing us out by putting the property back onto the open market ‘as the landlord has requested’ which is not true as I have checked with the landlord. Only respond to emails when they want to. Never called back when I left a message. Witnessed when I was in their office how they never take any responsibility and blame other colleagues when they make a mistake. Ridiculously unhelpful and unprofessional.
5/5
GoogleVery efficient, fast bookings. No wait and plenty recommendations. Very good properties to choose from Definitely recommend
Hi Liliya. Thank you for posting such a lovely review. Delighted you had a great experience. Kind regards Helen Garley
5/5
GoogleGabby has been fantastic dealing with our property and issues related to it. She has been quick, empathetic and efficient.
5/5
View AgentsThank you we are all settled in our family home
Although they hadn’t got any properties for me at the time they asked for my details. I wasn’t expecting much as I’d been promised they same thing by serval other agents with no success. However a month later they called, we viewed and they helped me secure a beautiful family home in a wonderful neighbourhood. Thank you soooo much. My family is now settled and enjoying their new home x
5/5
GoogleMy housemates and I were struggling to look for a place to stay due to problems with our other rented property. All the team tried extremely hard to find us a place and gave us advice on what we could do in the meantime. During a large panic on our side, they managed to calm us down and supported us through the process. My experience with Your Move has been amazing.
5/5
GoogleWe found a new rental property through your move and they have been brilliant through the whole process. Everyone we have spoken to on the phone or met has been friendly and helpful. The branch is very covid secure with all staff wearing masks, screens at the desks and alcohol gel available which made us feel at ease. Would definitely recommend.
5/5
GoogleAfter having issues with our previous estate agents, we were extremely grateful for the ease that Cameron provided. He was able to arrange a viewing that matched our needs within a couple of hours after enquiring. The process so far has been nothing but stress free - my housemates and i are extremely thankful.
5/5
GoogleMy housemates and I were struggling to look for a place to stay due to problems with our other rented property. All the team tried extremely hard to find us a place and gave us advice on what we could do in the meantime. During a large panic on our side, they managed to calm us down and supported us through the process. My experience with Your Move has been amazing.
1/5
GoogleUnnecessary stress, rude and unhelpful staff and complete inability to do anything. I've heard sly remarks behind my housemates backs from a staff member, I've been unable to regain my deposit due to the staff not keeping up to date and not bothering to do anything even after countless phone calls and visits and students are forced to use this service due to a lack of alternatives. Shameful and dissapointing.
5/5
GoogleWe found a new rental property through your move and they have been brilliant through the whole process. Everyone we have spoken to on the phone or met has been friendly and helpful. The branch is very covid secure with all staff wearing masks, screens at the desks and alcohol gel available which made us feel at ease. Would definitely recommend.
5/5
GoogleThe agency Dom and the landlord lady are very nice and friendly. And they are being very helpful.
Thank you Tianlun for posting such a great review. Kind regards Helen Garley
5/5
GoogleYour move has been a good company to deal with. All my queries and move in process was dealt with efficiently and professionally. All staff that I dealt with did their job to a good standard and helped liaising with my landlord easily. I have been lucky to have a great landlord and letting agent.PositiveResponsiveness, Professionalism
5/5
GoogleVery good agency and very helpful. Many thanks for Georgia She was the best agent many thank for your help. Are the best thank you so much
5/5
GoogleGreat service, prompt response to questions and lots of support through the process
Thanks for posting such a positive review Emma. Kind regards Helen Garley
5/5
Googlecameron was able to recommend us some student properties and take us to some viewings tailored to our availability. he was very helpful and timely with his responses and helped us through the entire process of securing the property. cannot recommend a better estate agent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Egham office has 345 reviews across two platforms: 344 on Google, 1 on View Agents.
Your Move Egham is rated 4.1 out of 5 across all 345 reviews, and 4.1 out of 5 on Google from 344 reviews.
Your Move Egham, 49 High Street, Egham, Surrey, TW20 9EW.
