Trusted Agent profile · Egham, Surrey
Verified
★★★★★
345 reviews across 2 platforms
49 High Street, Egham, Surrey, TW20 9EW
Your Move's office in Egham, Surrey, at 49 High Street, is rated 4.1 out of 5 across 345 reviews on two platforms, including 344 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Egham office, from every platform, shown as written. First names only.
5/5
GoogleYour Move has been so supportive and helpful throughout our time with them. I'd like to give special regards to Gabby Casson, she was prompt and always extended her helping hand to us. Being international students the support that we got was marvelous and all that we needed.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe used the mortgage adviser of Your Move Egham and received an excellent professional service. It was also very helpful that there was a Chinese speaking member of staff in the branch. We also used Premier Property Lawyers recommended by Your Move who were professional and competitively priced. We will recommend Your Move Egham to our friends.
5/5
GoogleWe used the mortgage adviser of Your Move Egham and received an excellent professional service. It was also very helpful that there was a Chinese speaking member of staff in the branch. We also used Premier Property Lawyers recommended by Your Move who were professional and competitively priced. We will recommend Your Move Egham to our friends.
5/5
GoogleThanks to Luke and Michelle made it very easy.
5/5
GoogleWe used the mortgage adviser of Your Move Egham and received an excellent professional service. It was also very helpful that there was a Chinese speaking member of staff in the branch. We also used Premier Property Lawyers recommended by Your Move who were professional and competitively priced. We will recommend Your Move Egham to our friends.
5/5
GoogleThanks Michelle for all your help, cheers Andy.
5/5
GoogleI have been with Your Move as a Landlord for a year now and would recommend them. They have kept me informed and answer any query promptly. A special mention for Sue there who goes that extra mile - she assured me there would be no problem finding a suitable tenant and she was right!
5/5
GoogleMy customer service experience has been of a very high standard, excellent communication with huge time and effort made by Cameron Mackenzie to find an ideal property to match my requirements. Kudos Cameron it has been a pleasure dealing with you.
5/5
GoogleIt's glad to see improved service with from the company. Ben worked diligently for finding our new tenant, Della and Dean from the Admin and Accounts teams followed up all the paperwork in a timely fashion. I would highly recommend landlords to use the full management service with Yourmove Egham!
1/5
Google71 Reviews and 31 have given them 1 star..... AVOID THEM. They have no respect, totally unprofessional service and they never reply/respond to emails or calls. We are not the only one's who have had issues with this firm and if we continue to use them, we will not be the last.
5/5
Googleoverall very helpful service and inviting attitude from the agent cameron worked well with us to secure our house and very helpful guiding us through renting a property and very good at staying in contact with clients
5/5
GoogleSusan, the estate agent was so lovely and patient. She really listened to my requirements and showed me houses that she knew I would like. The paperwork took 2 days in total and then the inventory check was very quick as well. Perfect to find student accommodation. Would definitely recommend.
5/5
GoogleVery helpful with the application as a whole. Definitely recommend as they are able to guide you in every way. Always respond to emails fast, thank you for helping us find our property 🫶🏻 …
5/5
GoogleFantastic service, Your Move (Egham) is the only worthwhile estate agency in Egham! Within the same business day of our initial conversation, Ben from Your Move Egham, had scheduled multiple viewings of properties within my criteria, and negotiated all of my requirements into the contract. Ask for Ben!
1/5
GoogleJust awful. Stood in the pissing rain for an estate agent who never showed. Then they tried to show me a house yet "forgot" to mention it had no central heating and had mould in most rooms. Woman (Sue) was extremely rude over the phone without any provocation.
5/5
GoogleCameron dealt with me and my housemates and I have come out of the interaction with nothing but positivity. He was very efficient, and welcoming, allowing us to ask any necessary questions. Very helpful!!
5/5
GoogleVery very professional and helpful staff. Was helped out by Cameron to secure a house for our 2022/23 university year. Great guy and great service, very pleased and excited to move in!! Thanks again
5/5
GoogleFirst class service from the moment I made my first enquiry to moving in and follow up customer service! The entire team made the entire experience far less stressful than previous experiences with estate agents, I would highly recommend your move to friends and family!
5/5
GoogleCustomer service was great! In particular our agent Cameron helped us find good houses to rent within our price range as well as throughout the process. Good for students, would recommend.
5/5
GoogleWhat can I say! Perfect, great performance, got good tenant even in 1 day. I deal with Hayley, she is great, wonderful service, also Cameron, all very good. Highly recommended
4/5
GoogleHaven’t had the best time over the past 4 years with estate agents however thankyou to Della Frith for restoring our faith! Efficient, great communication and gets problems sorted!
5/5
GoogleGreat customer service from Cameron, he's shown us many properties in the Egham area and I would very much recommend using Your Move, especially if you are a student.
5/5
GoogleI WOULD JUST LIKE TO PUT ON RECORD WHAT A STAR GABBY IN THE MAINTENACE DEPARTMENT IS. THIS MUST BE A VERY CHALLENGING ENVIRONMENT TO WORK IN AND SHE DOES IT MOST EFFECIENTLY AND WITH A SMILE!
1/5
GoogleThe event that stands out most was the time they lost our passport photocopies, so they gave me a big stack of other people's passport photocopies to look through to try and find ours. Astounding breach of other's privacy!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Egham office has 345 reviews across two platforms: 344 on Google, 1 on View Agents.
Your Move Egham is rated 4.1 out of 5 across all 345 reviews, and 4.1 out of 5 on Google from 344 reviews.
Your Move Egham, 49 High Street, Egham, Surrey, TW20 9EW.
