Trusted Agent profile · Egham

Audley Estates Egham reviews

4.6

★★★★★ Excellent

632 reviews across 2 platforms

65, High Street, Egham, TW20 9EY

Audley Estates's office in Egham, at 65, is rated 4.6 out of 5 across 632 reviews on two platforms, including 4 Google reviews rated 4.5.

Google logo

4.5 / 5

4

Reviews on Google

This office

Trustpilot logo

628

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Egham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent tour of Audley House

The Man who showed me round did an excellent job. I was most impressed with the building ingeneral, the standard of interior design, the space in the flats, the public rooms including the super swimming pool and gym, the sitting room, the restaurant etc, the cleanliness and the feeling of community. The one thing I wasn't so keen on was the view of the buildings from the south facing bedrooms and although the view would be good across the common, I would not like a north facing flat.

Deirdre · 7 December 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review Mrs Vigors, we're pleased to hear you enjoyed the tour and loved the main house facilities at Audley Nightingale Place.

5/5

Trustpilot

Ralph Haddon was extremely helpful in…

Ralph Haddon was extremely helpful in explaining Nightingale Place and relating it to my own personal circumstances. I doubt that I could have been aided better in my deliberations

Robert · 8 March 2023

Agent replied · 17 June 2024

We're so pleased to hear Ralph was able to answer your questions. Please do reach out if you have any further questions as he will be more than happy to help.

5/5

Trustpilot

Elizabeth was very helpful and…

Elizabeth was very helpful and explained everything in detail about the set up. A lot of food for thought. Thank you

June · 15 October 2023

Agent replied · 17 June 2024

Thank you. Please feel free to contact the team should you have any further questions or wish to come back to Audley Fairmile for a second visit.

5/5

Trustpilot

Loved the village

Loved the village and Tony Gib made the experiance very worthwhile by giving me all the information I needed

Doe · 23 November 2023

Agent replied · 17 June 2024

Thank you for leaving us a 5* review, we will be sure to pass your feedback on to Tony.

5/5

Trustpilot

Audley Village

Your sales representative was excellent. She was friendly, empathic, helpful and knowledgeable and she pre-empted a lot of our concerns.We were very impressed with the village and it more than met with our expectations of facilities and opportunities to follow hobbies and interests . We liked the layout and aesthetic look of the area and were quickly won over to the idea that when the time comes to find more help and a safer environment, we could give up our lovely home and garden and join Audley Village.

Robert · 4 November 2022

Agent replied · 17 June 2024

We're so pleased you found your visit to Audley Fairmile worthwhile and that Lizzie could answer all your questions. Thank you for your feedback Mr Edwards and we hope to welcome you back once construction is complete.

4/5

Trustpilot

For me,it was a pleasant experience but…

For me,it was a pleasant experience but the staff did not seem to be aware of my visit and had I not been on a previous afternoon visit and 'knew the ropes' to some extent, I would have felt a bit neglected. I was advised by Nightingale staff ' not to forget my swimming costume ' but in the room was only a form detailing costs of joining the gym etc. No mention was made of meal times etc. I suggest that for future reference, a 'meet and greet' member of staff would be most welcome. But, that said, there is no doubt that this Audley Village is delightful !

Pamela · 4 September 2019

5/5

Trustpilot

A full guided and informative tour with…

A full guided and informative tour with no hard sale....it doesnt need it...it sales itself. Spacious, high finish properties, sat in parkland, but with central hub, within easy access from own properties, facilites of high class hotel. Staff friendly and efficient, and treat you as friends, in on the secret of this lifestyle opportunity.

Homebird · 29 July 2024

Agent replied · 23 October 2024

Thank you for your kind words, it certainly is a beautiful village. We are pleased you enjoyed your visit and tour.

5/5

Trustpilot

Visit to Audley Stanbridge Earls.

This is a very well designed & carefully thought out place. The accommodation is beautifully laid out & in keeping with the actual Manor House. Gemma, who kindly showed us around, was very pleasant & well informed. We enjoyed our visit very much. They are quite a lot of activities on offer. Many nice rooms for various uses, also a gym, hairdresser & nail salon, massage parlour & a wonderful swimming pool etc. Well worth a visit.

Ronald · 3 February 2023

Agent replied · 17 June 2024

Thank you for your feedback Mr Kraus, we're so pleased to hear you enjoyed your visit to Stanbridge Earls with Gemma. We will be sure to pass your feedback on to the village sales team.

4/5

Trustpilot

Audley Stanbridge Earls

First impression was that, although out of the way, it was pleasantly set out. Our host (Vicky) was very friendly and welcoming. We were shown the main reception are first and then led to the 'club' which consisted of pool, gym steam rooms and in a and other areas. Very impressive but as someone who does a lot of Warner Hotel breaks, it felt like we were at one their Historic hotels. Unfortunately, we were not impressed with the apartment layouts and felt we had seen better use of space at other complexes, which also reflected in the prices. We can understand how the service charge is reached but failed to understand why the charge was the same for the lowest price apartment to the highest price unit (£1.2million)! It was great that every unit had it's own numbered parking space but why should there be a £250 annual charge for this? I can understand if there are limited spaces but not when every unit has their own. We then came to the 'sell on' charge. All other complexes we've visited have a 3-4% sell on charge but the scale out there was totally outlandish and we felt it is a complete rip off. So, although lovely setting, pleasant staff, the costs for us are totally out of proportion so, sadly, we will not take this complex further in our consideration. We thank you for the time your staff spent with us.

Steve · 13 October 2022

Agent replied · 17 June 2024

Thank you for your feedback Mr Powell. We're pleased you found your visit to be informative and wish you success in your search for the right place. As the team will have explained, we collect two types of fee. The deferred management charge is affected by the value of the property and the length of time an owner lives in the property, the monthly management fee and parking charge do not differ.

5/5

Trustpilot

We were shown around by Helen White

We were shown around by Helen White. She was kind enough to show us several flats as well as the facilities on offer. We were very impressed and her enthusiasm was definitely contagious. We had come in response to a mailing and were very pleasantly surprised by the development. We came with a friend, Sally Fleming, who already has a friend living there. We would be interested in one of the penthouses but are not yet ready to make the move.

Marinella · 12 October 2022

Agent replied · 17 June 2024

Thank you for your kind feedback and your interest in the London Penthouses. They are quite breathtaking. We'll pass on your kind words to Helen.

5/5

Trustpilot

The Audley village is wonderful and I…

The Audley village is wonderful and I was very impressed. Pricey but then many people have the means. Kym explained things thoroughly and showed me round. Maybe I might win the lottery!

Joy · 30 March 2026

5/5

Trustpilot

Down sizing

Having brought up a family in a 9-room detached house in Battersea I downsized into a 4-bedroom town house. With my wife disabled and being 90 my daughter suggested that we moved into Audley Nightingale Place. I was doubtful, Thousand odd monthly service charge!!! Even tho' the balance from selling and buying would more than cover for the foreseeable future. We did it and have no regrets. What we get for our service charge is more than we expect, with a helpful friendly staff, extra services on tap as required, and a sense of community, we can be as independent as we like and join in if we wish in organised events. This has given us a new lease of life which now we enjoy.

William · 28 September 2022

Agent replied · 17 June 2024

Thank you for your kind words Mr Wong. It is wonderful to hear that you feel you and your wife have a new lease of life at Nightingale Place. Keep enjoying every second.

4/5

Trustpilot

Lovely place but traffic an issue

Apart from the traffic congestion and the difficulty in parking, once inside, we were made to feel very welcome. We were very impressed by all the facilities offered . The whole place was immaculate and the flat we were shown was very modern and spacious.

Andrea · 3 December 2024

Agent replied · 25 December 2024

Thank you for your kind feedback. We’re thrilled you felt welcomed and were impressed by our facilities, cleanliness, and the spacious, modern apartment. We appreciate your patience with the parking and traffic, and we hope to see you again soon.

5/5

Trustpilot

Village tour

Greeted at the main reception area with an explanation as to what we would be shown. Visited all faculties available Including a ground floor flat and a house available to buy. Were able to ask questions at all times which were answered clearly. No pressure on time; would have been able to spend more time there had we wanted. Ended tour with refreshments and a brochure which we were able to keep and review at our leisure. Many thanks.

Customer · 14 October 2022

Agent replied · 17 June 2024

We're pleased to hear that you enjoyed your visit to Audley Stanbridge Earls. Please do get in touch with the team should you have any further questions.

5/5

Trustpilot

All our queries were answered to our…

All our queries were answered to our satisfaction and the tour and visit to certain available properties gave an insight into what was on offer. A sound basis on which to take subsequent decisions.

Anon · 5 March 2026

5/5

Trustpilot

My husband and I were met by an…

My husband and I were met by an extremely helpful sales consultant who took the time and trouble to give us a lot of background information about Scarcroft Village before taking us to see all the extensive facilities and showing us several apartments. We found the visit very useful.

TonyC · 28 September 2024

Agent replied · 23 October 2024

We are pleased to hear you found your visit to Scarcroft Park a useful one. Please do reach out if there is anything else we can help or support you with.

4/5

Trustpilot

Lovely place with lovely people.

Cat · 7 February 2026

Agent replied · 5 June 2026

Thank you for your review. We’re so pleased you found it to be a lovely place with lovely people. We appreciate you taking the time to share your kind words.

4/5

Trustpilot

Very professional company offering a…

Very professional company offering a comprehensive tour with clear explanation of everything.

George · 2 December 2025

Agent replied · 25 December 2025

Thank you for your feedback. It’s great to hear that the tour felt comprehensive and that everything was clearly explained. If any further questions come to mind as you consider your options, the team will be glad to help.

4/5

Trustpilot

Look around Audley Villiage

Gemma was a very good explaining things, and was happy to answer all our questions. Properties, finished to a good standard, just move the dining table in the second property.

Kg · 13 October 2022

Agent replied · 17 June 2024

Thank you for your feedback. We're pleased you have all the information you need and Gemma and the team at Audley Stanbridge Earls are just at the end of the phone should you have any further questions.

3/5

Trustpilot

A problem with an Audley purchase …

I was about to buy a 3 bedroom apartment at Wycliffe one of Audley Villages and had even paid a £1000 deposit, when I encountered a problem.I have an electric car a Tesla and also a villa in Cyprus,I requested an allocated charger as we go away for long periods and Tesla recommend that the car is left on trickle charge to preserve the battery.Although the site was still under construction and the purchase was off plan, this was still not possible.I was very impressed with Audley and all it has to offer and one of the reasons for the purchase was to be able to go away for long periods and lock up and leave. This was no longer possible with the Tesla, it was either give up the car and go back to petrol/ diesal cars, or give up Audley. I gave up Audley.However I did not let the issue rest as I believe it important for the future and for Audey particularly after 2030I wrote to the CEO and founder Nick Sanderson and also Paul Morgan Managering Director with the problem's and my thoughts for future policy on builds in the futureThat was 4 Months ago and I have not received any reply from anybody in the Company.This surprises me as most senior Directors take an interest in these sort of issues to be able to set future policy particularly if they want growth.I still believe in the Audley concept and wold buy a property if I could keep my Tesla or come to some arrangement on a site, which not one of the salesmen even considered.Lets hope this review makes them think and I get some sort of response. David Summers

David · 21 July 2022

Agent replied · 17 June 2024

Hello Mr Summers. Whilst we are delighted that you were very impressed with Wycliffe Park, we are saddened to hear that you had to give up your plans to live there. You are quite right that our senior management team are honestly very conscientious in responding to customer questions and feedback, so it is possible that your letter never reached us. Please bear with us while we find out more about potential options at Wycliffe Park. In the meantime, please do share privately, any personal contact information so that we can respond to you directly.

5/5

Trustpilot

A gentle introduction to the philosophy…

A gentle introduction to the philosophy and a tour around some of the nice places made it a very interesting trip. Shelby made the whole thing an excellent experience.

Jean · 17 November 2022

Agent replied · 17 June 2024

Thank you for taking the time to leave us a review Mrs Goff, we're pleased to hear you enjoyed your tour with Shelby.

5/5

Trustpilot

Lyn explained everything very well and…

Lyn explained everything very well and filled in all the questions I needed answered.

Clare · 11 November 2025

Agent replied · 25 December 2025

Thank you for your lovely feedback. It’s great to hear that Lyn was able to answer all your questions and make the visit such a positive one. We’re glad you had the chance to look inside one of the apartments, and if there’s anything more you’d like to explore, we’re here to help.

5/5

Trustpilot

Audley Scarcroft Village

We were impressed with the model of the Scarcroft village which helped us to understand the position of the apartments. We were helped by Richard Jones who was excellent in explaining our questions, we ended the appointment by putting a reserve on an apartment and look forward to its completion. Overall a delightful visit.

Wendy · 25 June 2023

1/5

Trustpilot

I receive unsolicited mail from Audley…

I receive unsolicited mail from Audley Villages every few weeks. I am 40 years old, not even close to retirement age, I have no interest in looking around their retirement village either for myself or anyone else and their constant bombarding of me by letter is not only incredibly wasteful of paper/resources but is a nuisance. I have asked them on multiple occasions to stop sending me their marketing material. I have no idea how they got hold of my address in the first place and can only assume they bought it from a disreputable source. For a company to continue to behave in this manner, particularly after they have been asked to stop, is a clear indication that they have no interest in respecting anyone, whether you live there or not. This behaviour is nothing less than disgraceful and should be stopped immediately. I am not the first person to have written a review like this and I surely will not be the last. What does it take to get them to stop this horrible, aggressive and nasty marketing campaign?

Sophia · 9 July 2022

Agent replied · 17 June 2024

Thank you for your message. We are very sorry you feel in any way offended by our marketing campaign. We are incredibly proud of our beautiful villages, as are the people who live there, and we strive to create more awareness of the luxury retirement living options available to people in this country. From time to time we work with a third party to enable us to send targeted and relevant mailings to those living close to our villages. The purchase of third party data is entirely compliant with GDPR and it is therefore the third party you need to unsubscribe from to ensure you no longer receive mailings from Audley or other companies.To ensure you never receive post from Audley Villages, please contact us directly. If you have already contacted us to unsubscribe, our team will have explained that our marketing is planned up to 6 weeks in advance and therefore you may unfortunately receive another mailer before your unsubscribe takes effect.

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Read Audley Estates's Google reviews

Questions about Audley Estates Egham

How many reviews does Audley Estates Egham have?

Audley Estates's Egham office has 632 reviews across two platforms: 4 on Google, 628 on Trustpilot.

What is Audley Estates Egham's rating?

Audley Estates Egham is rated 4.6 out of 5 across all 632 reviews, and 4.5 out of 5 on Google from 4 reviews.

Where is Audley Estates's Egham office?

Audley Estates Egham, 65, High Street, Egham, TW20 9EY.

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