Audley Estates reviews

★★★★★ 5/5

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Great leisure club!

The leisure club opened 18 months ago just as I retired - perfect timing!! I have been swimming religiously three times a week since then and absolutely love it. The pool is so calming and always the right temperature. It's never too busy. I enjoy a lovely sauna after my swim, and there's also a steam room. The showers, changing rooms and lockers are ideal. There is also a gym, but I'm not a gym bunny so don't really use it. My experiences of eating at the adjoining restaurant are all really good too. Just fits the bill perfectly for me!!!

JL · 29 October 2025

★★★★★ 3/5

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The transfer of care from Audley Care…

The transfer of care from Audley Care to Helping Hand is a fundamental undermining of the model of housing on offer. The on site staff are delightful and the flats very pleasant. The removal of the care option however means there is going to be a “cliff edge” style of living here.

Warwick · 17 September 2026

★★★★★ 5/5

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Standards, building, staff, support. general environment

The building and accomodation were excellent' Jennie was most helpful and understanding. we were very happy with the facilities and the potential social life. We very much hope that you will let us know when you have vacancies.The lunch was excellent.

Dr · 29 March 2026

★★★★★ 5/5

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Audley Clevedon - Ilkley

Visited Audley Clevedon (Ilkley) to assess suitability for our retirement housing. Rachel took me to see 3 properties. The properties, grounds and the Audley Club were impressive. Rachel could not have been more helpful. All my many questions were answered and I was given a comprehensive package of information to take away.

Guest · 7 November 2025

★★★★★ 5/5

Trustpilot

Audley Retirement Village is LOVELY

Audley Retirement Village is stunning and beautifully built. The location is great for travelling to Central London. My husband and I were so impress the size of each flat and the surrounding landscape. It is definitely a lovely home to be considered. In addition, your staff are all very helpful. Especially Teresa Maddison, her friendly and warm attitude is so pleasing. We felt really relax and comfortable when visiting.Overall, your village is a lovely place that we are seriously considering in the very near future. Thank you for your kind invitation. Dorothy & Erik

Dorothy · 3 September 2024

★★★★★ 5/5

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My first impression of a village like Audley and its surroundings

I was greeted by a very nice lady, Amy, who was not out for a hard sale. Amy took me around the wonderful surroundings including the 2 & 3 bedroom apartments. I explained to Amy that having a wife who was paralysed from the chest down, 2 years ago, that my visit was planning for the future as care cover is required 12 hours per day and these villages provide that. Amy was wonderful, fully understanding where I was coming from, NO HARD SALE!!

Mr · 18 August 2024

★★★★★ 1/5

Trustpilot

Today I'm going to talk about the…

Today I'm going to talk about the restaurant in the center of Audley Villages Cooper Hill... a total disaster, a real infection for those who care about health - clean the tables with the mess from the whole week - the barman with an untrodden layer and knows how to make and strain a cappuccino - cappuccino is not served in the soup bowl, you must learn to make cappuccino as it is an Italian product - the unwiped and greasy bar.... - clean, nice-smelling and well-maintained toilets... it was better to drink coffee there than in a restaurant In conclusion, it is not a luxury Villages, it is a neighborhood pub with only luxury claims and prices There is no food or coffee to be served there...

Prisciandaro · 11 August 2024

★★★★★ 4/5

Trustpilot

Lovely Village but Costly

Gemma was an excellent agent and gave us a most comprehensive tour of the village and 3 different style accommodations, one of which (a 3 bed-roomed apartment) was suitable for our requirements. However, my disabled wife and I are not yet convinced that a move from our lovely home with living-in care into the village is right for us. I was put off most by the £25,000 annual maintenance charge, and I also felt that the £1m capital cost of the third floor apartment situated several hundred yards from the Club was high.

Sir · 12 July 2024

★★★★★ 1/5

Trustpilot

Incompetent company

Just tried to contact AV as they have sent a mail shot to my address but to my knowledge this person has never lived here. I wasnt surprised to that they didn't answer 3 times. If a company asking for your trust and business doesn't get your details right, it is not a company I would trust to look after me if I was retiring, would you? I think AV are wrong or just incompetent to send a mail shot to the wrong address without any appropriate checks. My first impression avoid this company. Companies behaving in this way should be fined and closed !! Or, have AV allowed somebody to register my address as their own name and not checked this? First impression avoid this company

Phil · 19 January 2026

★★★★★ 5/5

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We had an appointment with Amy Wood…

We had an appointment with Amy Wood wood for a show round on Wednesday 18 th September. And from the moment we arrived pulling in to the reserved parking bay , the experience was seamless Amy’s knowledge & professionalism was first glass . She answers all our questions & more . Amy is areal credit to Audley Village Sunningdale park , so much we’ve passed her name on to some of our friends

Jane · 19 September 2024

★★★★★ 5/5

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Especially Louise

Especially Louise, and also staff and residents made us and our 2 little dogs so welcome and feel at home . We are so excited to come again and stay over and how exciting Louise has invited us to various events which we are looking forward to coming the facilities are amazing and we can see we could be happy with you all Thank you Elizabeth and Kelvin Ryland

Elizabeth · 14 November 2024

★★★★★ 5/5

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Audley Fairmile

We moved into Audley Fairmile in April 2022. We enjoy life here in particular the village community. The spa is excellent and the team amazing. We know if there is a problem it will be attended to quickly. We feel the monthly fee is very reasonable in particular the heating costs are low because the apartments are very well insulated. The location is excellent being near shops, doctors surgery, airports, London and woods if you want exercise. The guests suites are excellent value we often use them when we go away.

Mr · 28 December 2025

★★★★★ 5/5

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Melanie Burn was very helpful and…

Melanie Burn was very helpful and informative and we also met one of the owners who told us about herself and how she likes living there

Kam · 10 February 2026

★★★★★ 1/5

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A lot of money for being made to feel like a nuisance

My next door neighbour and family friend had expressed an interest in Audley Village retirement home. We decided to take her there and booked for afternoon tea. place itself is nicely decorated and has a pleasant atmosphere. tea was nicely presented although the usual description was omitted Some scones were among the fare with cream Now in a party of five people one individual size jar of jam is not going to work No butter for the scones. We asked for it and were told it was in the freezer. The less than helpful server then on being pressed went to to the kitchen and returned with small and inadequate bowl of butter with the explanation .Thats the best the Chef can do. My neighbour remarked I don’t think I would like to put up with that fiasco every day

Geoff · 5 December 2025

★★★★★ 5/5

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Kym showed us around including the show…

Kym showed us around including the show apartment and a cottage. She was very helpful. We were very impressed with the facilities but realised Scarcroft was too different and far away from our comfort zone of north west Leeds

MRSBRENDAPARKIN · 15 September 2025

★★★★★ 4/5

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Tony was friendly and helpful

Tony was friendly and helpful - able to answer all our questions about the financial arrangements and lifestyle/activities at Wycliffe Park, and showed us round the main reception building. We were disappointed that he was not able to show us any actual apartments due to maintenance in progress, so it was difficult to come to any conclusions about the suitability of accommodation. However, we are not looking to move in the immediate future, and can look again at a later date when a show apartment is available.

Susan · 25 January 2024

★★★★★ 5/5

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Introduction to Audley Cooper Langton's

We visited Audley Cooper retirement homes with a view to eventually moving in. Melanie was excellent she gave us the guided tour, all our questions were answered. The premises are absolutely fabulous, the service they provide is perfect for the residents. I am hopeful that in time we will be able to reside there. Thank you Melanie for your patience, they are very lucky to have you.

Mr · 4 September 2024

★★★★★ 5/5

Trustpilot

The personal welcome

The personal welcomeBeing made welcome by a thoroughly knowledgeable Representative for the company gives the impression of a valued and happy member of staff. If staff are well respected by their employer it will create a good basis for a happy atmosphere.Maddy was extremely fluent in the workings of the village and easy to communicate this making it a very pleasant and comfortable to be there.

Maureen · 16 August 2024

★★★★★ 5/5

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Gemma made our visit great

Gemma made our visit great - what a star! Nothing was too much trouble, she could answer absolutely all our questions and was so friendly and helpful. Unfortunately the apartments we saw were not quite right for us but we were very impressed with the standard of (for example) kitchen equipment. Nice size bathrooms. We are not at all keen on the open plan of kitchen/sitting and dining area but it might suit others. We have already sent our thanks to Gemma - we very much enjoyed our day. Thank you Audley and GemmaPS we have in fact put in an offer on another Audley apartment at Flete!

Sue · 6 November 2023

★★★★★ 4/5

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Potential new nesting place at Audley,Scarcoft

I was well received by Louise McCue and made very welcome on my first visit to Scarcroft Park.I had a tour of a cottage which was well presented and all my questions about the location and Audley offerings were answered fully.Louise was well briefed and informed and was able to highlight the benefits and culture of the Audley ethos which was particularly very beneficial.I have been invited to a viewing of the appartments in the main house in December which I am very much looking forward to as I think the architectural style would be more preferable and in keeping with my current house which is of a period style circa 1740.

John · 31 October 2023

★★★★★ 5/5

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A very happy experience

Very friendly welcome with a highly professional consultant. We were never made to feel rushed or that any questions we had were avoided. Much valuable information was provided and we were able to visit 3 apartments which enabled us to consider different aspects of life in the community. Nothing was too much trouble. Thank you Gemma, who also made our dog most welcome.

Roger · 24 September 2024

★★★★★ 5/5

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Excellent service

The overall impression of Audley Redwood was excellent. The moment you walk in you get a good feeling. The team without doubt were very professional and so friendly. Very reassuring for a potential new buyer. Samantha the sales manager was just amazing. Making what can be a difficult decision so much easier with her smile and warmth.

Gary · 18 November 2024

★★★★★ 5/5

Trustpilot

High quality village

Kym was very professional and helpful on our visit and there were a few impressive personal reactions. The development has a couple of years to be completed but we toured the site on a buggy and looked round a completed bungalow. The brochure is very helpful too.The whole place seemed very good quality which would justify the high prices mentioned by other reviewers. The site and location are excellent but the main building is yet to be completed and that would warrant another viewing. For us it's maybe a few years too early, especially with the 1 car per home allowance and I will need to give greater consideration to the deferred management charges (deducted from the selling price).Overall, it was impressive.

Dennis · 18 August 2023

★★★★★ 5/5

Trustpilot

Visit to Audley Sunningdale Park

Visit to Audley Sunningdale Park. My wife Hazel and I was received by Vicki Norman, Sales manager at Northcote House. Ms Norman was excellent in introduction. We sat in a comfortable environment discussing reasons why we are considering retirement home living with coffee and chocolate cake. We were then showed around Northcote House and its amazing facilities. We were very impressed. We were then showed a two bedroom apartment dressed, which was Eye watering, beautiful. We subsequently, viewed a two and three bedroom apartment. We were very impressed with the facilities. Our preference was the three bedroom apartment. We would like to make another visit in late September 2023.

Wilfred · 10 August 2023