Audley Estates Egham reviews

★★★★★ 5/5

Trustpilot

Impressive facilities

Marie Chalklen was a very well informed and helpful representative. She gave over and above to show us every option that Englefield had to offer. We were very, very impressed by the development and the facilities in the main building but the properties were not large enough for our need, with insufficient storage. A lack of utility and cupboard space and was a great drawback. The new building next door and the proximity of student accommodation was a concern.

Maralyn,Sharpe · 2 August 2023

★★★★★ 5/5

Trustpilot

Well prepared for my visit.

Went to view the properties for my parents. Karl was well prepared, asked the right questions, and understood immediately what our requirements were. He couldn't have done more to show me a selection of different properties available and explain the events and dining options that are on offer.

David · 23 January 2026

★★★★★ 5/5

Trustpilot

The visit was very informative and very…

The visit was very informative and very helpful. We came home with all the information we needed. We are now processing all the information. We enjoyed our look round the properties for sale and now need to make decisions. We thought the sales manager Jennifer Gregory was very professional and very thorough.

Kathleen · 9 December 2024

★★★★★ 5/5

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The village is lovely

Wendy was great, had plenty of time and answered all of my questions. The village is lovely.

Jackie · 16 December 2025

★★★★★ 4/5

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Very useful and enjoyable visit.

My family and I were immediately made welcome with refreshments until Samantha was ready. She explained the ethos of the village very well and answered all our questions fully. Interior decor throughout very impressive, grounds very well kept. But what a pity the exteriors look so run down and uninviting! Also lack of nursing facilities rather off-putting.

Kay · 17 August 2024

★★★★★ 5/5

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St.Ephins in Darley Dale

Visited St.Ephins in Darley Dale and was shown the facilities and several properties by Jennifer Gregory. Jennifer was extremely courteous, friendly and informative. Everything was impressive.

Peter · 15 September 2025

★★★★★ 4/5

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It was an excellent experience

It was an excellent experience. Tony was a great guide. I enjoyed seeing this beautiful house and environment and the facilities. Very well done. Only disappointment was the relatively large sizes of bedrooms and bathrooms compared to the open plan kitchen diner which is where you spend most of your time. Better use of space.needed?Maybe you need to ask and probe and be clear what if anything they will and won’t compromiseAnd any particular difficulties such as mobilityI really loved the flat with the open landscape view.Open plan area was rather small. Bedroom big!I should like to visit Windsor or see a short film as I don’t know the area

Rosemary · 18 February 2023

★★★★★ 5/5

Trustpilot

Very good presentation

Gemma Wallace gave a very good presentation of the House and three apartments. I appreciated the lunch in the Montfort.I found the apartments very well set up, and liked the spacious grounds.A few demerits about Audley:1. Costs are RPI scaled. Almost all pensions are now CPI scaled (tending around 1% lower than RPI).2. Not possible to budget yet as I would have appreciated broad estimated totals of those fees which are not included. My working figures are: Television (£13 per month) Telephone (£60 per month) Council Tax (no idea) Contents insurance (??£20 per month) Power (my guess: £50 per month) Water and sewerage (??30 per month)Tentatively totalling around £250 per monthAnd, of course, there are normal personal costs: Food Clothing IncidentalsA few demerits about Stanbridge:1. Parking was extremely congested - much more is needed to make space for visitors.2. Absence of public transport (though I note the minibus service).Audley Villages are the first possibility that I have looked at, so I have no basis yet for comparison with other offerings.Audley Stanbridge is well worth further consideration. I first need to investigate other lifestyles, locations and providers.

Roger · 10 February 2023

★★★★★ 5/5

Trustpilot

Nightingale Place: A Place To Sing About

The Nightingale Place in Clapham South, an Audley Village concept that allows older people to buy a flat but have all the amenities that makes life easier and enjoyable around them. It is welcoming, modern, tastefully decorated and furnished. This is the ideal place to be when we get older. Everything is thought through in terms of equipping the older person. The building is designed so that older people can get around with ease. There are social activities for social butterflies. Health is wealth and means to keep fitter is also on the premises. Eating places, a beautiful library, security. I could go on so it's better to see for yourself. Good transport is on the doorstep and it's placed in a vibrant area. Ralph showed me around, told me everything and answered my questions, thoroughly. I was very happy with him as my guide. Buying the flat doesn't come cheap but it provides everything we would need and the reassurance of being well looked after in older age.

Pamella · 18 November 2022

★★★★★ 5/5

Trustpilot

Audley village Ilkley visit 11th October 2023

Rachael was the perfect host! She ensured that our visit was welcoming and inclusive. She was very knowledgeable and gave us the information we needed and more. This was delivered professionally and comprehensively. The village was the best we have visited to date during our research. The staff were all very welcoming. The standard of the accommodation was very good. The location was superb. We were extremely impressed overall.

Deborah · 12 October 2023

★★★★★ 5/5

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Audley Sunningdale Park

My wife and I visited Audley Sunningdale Park, and were very impressed. Shelby and Paul were extremely helpful, and explained the Audley lifestyle concept (which appeals to us very much). We also revisited to inspect one of the show apartments. At this stage we are not in a position to commit as apartment living is not appropriate while we have two large dogs, nor could we manage yet with only one parking space. But we could see ourselves becoming Audley residents in due course.

Peter · 19 October 2022

★★★★★ 3/5

Trustpilot

There was nothing we disliked about the development but it lacked some essential facilities for us.

There was nothing we disliked about the development but unfortunately the development did not cover a few of our go/no go requirements. To expand on this we need a 3 bed property, no stairs and some form of DIY workshop facility ( I am a chartered engineer).Dispute the best efforts of Vicki, who we thought a first class salesperson, it became clear to us that we would be unable to convert to the living style on offer.

David · 24 October 2022

★★★★★ 5/5

Trustpilot

Vicki from the sales team

Vicki from the sales team was professional, friendly and very patient with our queries during our visit to Sunningdale Park. She also responded fully and promptly to our subsequent email concerning floor plans. We will continue to discuss our accommodation needs knowing that Vicki is a reliable source of information concerning Audley Villages.

Dr · 23 February 2024

★★★★★ 4/5

Trustpilot

Very worthwhile to hold an initial exploratory discussion.

The level of interest shown by the Fairmile Sales Manager was exemplary, and very painless to explore the reasons behind my interest in the Audley village. The amount of time taken to both hold a discussion and be able to see the typical accommodation was just right - not too long, not too short.

Peter · 20 January 2024

★★★★★ 5/5

Trustpilot

Extremely informative visit

Very welcoming and well informed staff. Useful guided tour of the facilities followed by a chat. Talked through all the information required in a transparent and straightforward way. No hard selling. Provided a useful brochure / information pack. Also provided coffee and lunch in the restaurant which was an unexpected treat.

Diane · 30 November 2025

★★★★★ 5/5

Trustpilot

Samantha was really informative

Samantha was really informative, brilliant tour showcasing a one and two bedroom apartment. Facilities really comprehensive. Everywhere immaculate. My only concerns where the high banding council tax,it would have been helpful to know what this figure would be. Also monthly maintenance,plus car parking fees seemed high.

Judi · 19 May 2024

★★★★★ 5/5

Trustpilot

I would like to thank the sales manager…

I would like to thank the sales manager , Vicki, for an excellent tour around the properties in the Park Village.The apartments and the facilities were very impressive.The brochure was excellent and the breakdown of costs very clear. Northcote House was also very impressive. I intend to return

Mr · 6 April 2024

★★★★★ 5/5

Trustpilot

Well designed development, built to a high standard.

I had a well-conducted, helpful and informative tour of an impressive development. The "village" in south-west London is well designed, and built to a high standard. The apartments are spacious with plenty of storage space. I could see myself living there, but the monthly management charges are too steep for my budget, and I would have already stretched my finances to the limit with the initial purchase.

Amanda · 1 November 2022

★★★★★ 4/5

Trustpilot

My visit to Mayfield apartment was…

My visit to Mayfield apartment was very interesting. Mayfield is beautiful, well organised with excellent facilities. A ngela is well mannered and courteous. She explained everything professionally about Mayfield. I am so grateful for her friendliness and the manner she promoted Audley Village. She is an asset to the company.

Mrs · 6 February 2024

★★★★★ 5/5

Trustpilot

We were pleasantly surprised with the…

We were pleasantly surprised with the concept as it was our first time.Joe is a lovely guy who made us welcome with tea and biscuits but more importantly had a lot of patience and knowledge to satisfy our questions.We are certainly left with food for thought. Thank youPs very impressed with the site as a whole!

Phoebe · 10 August 2023

★★★★★ 2/5

Trustpilot

I’ve received a lot of information from…

I’ve received a lot of information from Audley Villages, usually asking me to attend one of their open days. As the closest village is some distance I’d like to know what the monthly charges cover before I go any further. £975 a month is quite a lot and when I phoned I just wanted to know if that included council tax. However you can’t be privy to that information unless you’re transferred to a sales person who wants to ask more questions before answering mine.Just a yes or no would have sufficed and it must be a frequently asked question anyway.

Marion · 29 October 2024

★★★★★ 4/5

Trustpilot

We received a warm welcome by very…

We received a warm welcome by very professional and informative staff members. Coffee in the lounge was a great start to our tour and gave us plenty of time to talk and ask questions. We loved the idea of the community living alongside activities in a beautiful location. The houses and flats were very attractive but sadly, we would need more storage space.,

Donnelly · 30 March 2026

★★★★★ 1/5

Trustpilot

Untrustworthy senior management

I was employed by this company to manage the leisure club at their Bristol site (Redwood). The company used a forged document, exaggerated claims regarding my conduct and an inadequate investigation to dismiss me. This was due solely to the fact I had submitted a complaint about one of the general mangers.The company were found guilty of victimising me at an employment tribunal. The judge found that senior officers of the company had been dishonest and acted inappropriately. The company was ordered to pay me in excess of £16000 in compensation.If you would like to read the full judgement, search for Employment Tribunal 6001020/2023Specific criticisms of the company are in paragraphs 28, 41, 43, 60,61, 62, 80, 85, 98, 99, 102, 115, 117, 120, 121, 155, 157, 158, 173, 176, 178, 180 of the full judgement.*edit* The company has responded claiming that their actions were necessary (this response was submitted after they had reported my review to Trustpilot in a failed attempt to get it removed). The judge found that they exaggerated claims and carried out an inadequate investigation. The judge also found that, if I'd had 2 years service there is little doubt the tribunal would have found that I was unfairly dismissed. The manager who dismissed me stated in court that had she know the facts, she would not have dismissed me.*

Sean · 9 October 2024

★★★★★ 5/5

Trustpilot

The sales lady Lin was excellent…

The sales lady Lin was excellent ,explained everything showed us round was very informative but I don’t think we can afford it at this moment in time thank you anyway maybe in the future. Thank you

Dee · 3 August 2024