Trusted Agent profile · Edinburgh
Verified
★★★★★
1,745 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,745 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
61
Reviews on Facebook
This office
185
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleNikole Maliavskaja is genuinely talented and consistently provides professional and satisfying service to her customers. She was incredibly helpful and made sure I had all the information I needed!
Very please to hear that Nikole looked after you so well. Have a lovely weekend.
5/5
GoogleOur realtor Ronan was super friendly and helpful with the whole process!!
Thank you for the five stars, Tanusha. We’re really pleased to hear Ronan was friendly and helpful throughout the process. We’ll be sure to share your feedback with him, and thank you for taking the time to leave a review.
4/5
GoogleRonan has been fantastic arranging new tenants for our flat
Thank you for taking the time to leave a review Georgina, we're glad to hear you had a good experience with Ronan arranging new tenants for your flat, we will be sure to pass on the feedback!
5/5
GoogleAbby has been extremely helpful! Abby is very efficient at replying and sorting out any issue which we have experienced with the flat. It has been a smooth and easy process to rent and maintain the flat. …
This is great to hear, thank you Phoebe - Abby will be so pleased with your lovely feedback :)
5/5
GoogleWhether you’re buying or selling, I would highly recommend the Umega team for your estate agent needs. I worked with Caroline, who was incredibly knowledgeable, patient, and professional. I was selling my flat from overseas, so the …
We think Caroline is a star too! She is so happy to hear you felt so supported through the sale and that you are happy with the outcome.
5/5
GoogleWe had a really positive experience securing our flat through Umega, with Krystian handling our application. He was responsive, efficient and kept us well informed throughout the process. Krystian also handled our inventory requests promptly and professionally. Highly recommend Umega and Krystian specifically for a smooth letting experience.
Gabriel, great to hear Krystian kept everything moving smoothly from application through to inventory, we'll make sure he sees this. Thank you for the 5 stars!
5/5
TrustpilotEverything was great.
Everything was great. Thank you
Thank you Nataliia for the kind words, really glad to hear everything went well. Thank you for the 5 stars!
5/5
GoogleLydia was very professional and friendly, her communication prior to the inspection was prompt and she answered all of my questions comprehensively. It was a pleasure to deal with her and the Umega team.
We love Lydia too, delighted to hear that the whole process was easy, smooth and helpful for you as a tenant. Have a great weekend.
5/5
GoogleNikole was super helpful with arranging viewings for us and getting us started with our new flat! Umega in general is a great letting agent, always replying quickly and really helpful with any queries
We are so pleased to hear that Nikole was her usual helpful self and made the whole process as smooth as possible for you. Enjoy your new home!
5/5
GoogleHad experience with Umega, super simple and easy! Particularly, Nikole was super helpful throughout the entire process.
Thank you for the five stars. We’re really pleased to hear the process felt simple and easy, and that Nikole was so helpful throughout. We’ll be sure to pass your feedback on to her, and thank you for taking the time to leave a review.
5/5
GoogleWorking with Krystian and Rachel with Umega has been an absolute amazing process! It was smooth, efficient and we were aided and given advice throughout. The property manager Loni was also super lovely. Would strongly recommend Umega.
We are delighted to hear that you have been looked after at every angle from a few of our of super star team. Thank you for the kind review.
5/5
GoogleRenting a mid market property for the first time. From starting with the application process to moving in, Umega have been absolutely fantastic. The property agents have been very helpful from start to finish, promptly replying to any questions in a friendly and helpful manner especially Claire and Georgia, I feel I have been looked after extremely well throughout the whole process. The property is a new build, fresh and clean with everything built to a high standard finish, I cannot fault anything. Personally I am very impressed and happy with everything. I would highly recommend to anyone. 😁
fantastic to hear! so pleased you're happy with our MMR team :)
5/5
GoogleI had lovely and very helpful process to receive a new home. The conversation with Isla and Catherine was very friendly and always on time with direct answers and solutions. The moving house is always stressful but with Isla and Catherine from Umega was just pleasant time. I highly recommend. Thank you very much 😊 …
5/5
GoogleSpecial thanks to Ioni for the warmest of welcomes to my new home and supporting in resolving some of the initial teething issues with the property! She was quick to act and communicated with me throughout the process, ensuring I was kept up to date on the improvements/repairs. I'm really grateful to have such a supportive property manager and looking forward to the experience going forward! Great team!
Sounds like Ioni is making the move into your new home as easy as possible. Glad to hear she is on it as usual. REPLY TO OLD REVIEW. So glad that Grant was able to help you out there and you made that work meeting!!!
5/5
GoogleHad a viewing on Friday afternoon with Matthew hixon and what a pleasure it was, he was so attentive, answered all our questions and was very informative, He also arrived early which was perfect as we had to get off on a long drive …
Beth, we're glad Matthew made the viewing so smooth. We'll pass this on, and thank you for the 5 stars!
5/5
GoogleOur experience with Umega was excellent, always kind, professional and easy to deal with. Lydia was very helpful at the end of our tenancy and everything was handled smoothly.
We are so happy to hear that you have had such a positive experince with Umega. Super to hear that Lydia looked after you at the end of your tenancy as it can be such a stressful time. All the best!
5/5
TrustpilotGreat experience with Grant
Great experience with Grant as our property manager. He is so helpful , professional, and took the time to talk through all the routine maintenance details with me clearly. Really appreciate his proactive approach and excellent communication!
Saiju, glad Grant's proactive approach and clear communication have made such a positive impression. We'll pass this on, and thank you for the 5 stars!
4/5
GoogleMy family is extremely grateful for the excellent services provided by Umega. The team responsible for our area, particularly Grant, Matt the electrician, and Georgia, have consistently meet our expectations. With each encounter, they have demonstrated a high level of professionalism, expertise, and a genuine commitment to addressing our needs. We greatly appreciate their hard work and dedication, and we are truly thankful for the great service they have provided.
That's fantastic to hear - thank you so much - our team will be so happy to hear that you are pleased with their efforts!
5/5
GoogleNikole was friendly, professional, and helpful during the letting process. She answered all my questions clearly and made the viewing and application stages easy. Thanks again for your support!
Nikole is delighted to hear that you felt looked after during the process. Thanks for the stars Saima! Have a lovely weekend!
5/5
GoogleThe website is great and works well, the ads are well done, and the team is friendly. Special mention to Nikole, who helped me with the process of renting my apartment :)
We are so pleased to hear that you feel so looked after during the let of your property, and that Nikole was her usual helpful self! Thank you for taking the time to leave us a review.
5/5
GoogleHaving rented a flat through Umega letting agency for the past 3.5 years, I can confidently say they've been exceptional. The Property is managed by Sarah Strachan, and the renting experience has been outstanding. Sarah and team are incredibly helpful and responsive, swiftly resolving any concerns I've had. Their dedication to customer satisfaction truly sets them apart. Highly recommend Umega Letting Agency, especially with Sarah at the helm.
What a lovely review for our Sarah! We have to agree - she is 5-star worthy!
5/5
GoogleI had an excellent experience, Theresa is so fantastic, Her swift response and excellent communication really stand out. Whenever an issue arises, she listens carefully and works quickly to find practical solutions, It’s reassuring to know there is someone so reliable and professional managing things.
5/5
GoogleExcellent service - Nikole was very helpful throughout the letting process. She was responsive, professional, and made everything smooth and stress-free. I would highly recommend.
Nikole is so glad you felt supported throughout the process. Thank you for the review!
5/5
GoogleGreat estate agents. Nikole was very helpful, making time to individually address my questions and show me around the flat. Quick reply and straightforward process.
So glad Nikole took good care of you. Thank you for for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Umega Lettings's Edinburgh office has 1,745 reviews across three platforms: 1,499 on Google, 61 on Facebook, 185 on Trustpilot.
Umega Lettings Edinburgh is rated 4.7 out of 5 across all 1,745 reviews, and 4.8 out of 5 on Google from 1,499 reviews.
Yes. In The Trusted Agent 2026 awards: Umega Lettings, Edinburgh won Platinum.
Umega Lettings Edinburgh, Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL.
