Trusted Agent profile · Edinburgh
Verified
★★★★★
1,745 reviews across 3 platforms
Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL
Umega Lettings's office in Edinburgh, at Umega Lettings 10 Lister Square, is rated 4.7 out of 5 across 1,745 reviews on three platforms, including 1,499 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
1,499
Reviews on Google
This office
61
Reviews on Facebook
This office
185
Reviews on Trustpilot
This office
The Trusted Agent 2026 results for Umega Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleGreat estate agents, would highly recommend. Staff are great to work with, Megan was very efficient and kept us up to date along the whole process. We were very successful selling our house with them, we had many viewings and got a great price! Also happened to purchase our new house with them and again couldn't fault the service that Josh provided.
5/5
TrustpilotGetting a new home and moving in.
Getting a home and moving in is a thing , the way my application was organised in professionalism way i really like it .the Umega staff Catherine ensured I got all the information, responded quickly when I needed and organised my viewing, staff Lewis also was there to support with a home tour and moving in enquires. A big thanks to the team.
Ejike, really glad Catherine and Lewis made the whole journey from application to moving in feel so well organised and supported. We'll pass this on to them both, and thank you for the 5 stars!
5/5
GoogleWe just had our flat inspection and Lydia was friendly, professional and respectful of the property. We’ve been renting in Edinburgh for a long time and have found umega to be the best letting agent we’ve dealt with.
Thank you for the five stars and for sharing your experience. We’re really pleased to hear Lydia carried out your inspection in a friendly and professional way, while being respectful of your home. It’s especially lovely to hear that you consider Umega the best letting agent you’ve dealt with, that truly means a lot to the team.
5/5
GoogleRecently started renting with umega and due to unforeseen circumstances had to move early into our tenancy, the whole process of finding a new home was made extremely easy and smooth thanks to Nikole, communication was superb and the movement from application to acceptance was fantastic and seamless.
Thank you for the review Marc! It can be a stressful time and we are just so glad that our lovely Nikole was able to help you find a new home. Enjoy!
5/5
GoogleI have been in contact with Umega for a while expressing my need for a home for my family and Catherine on their team made that dream came true. Catherine was beyond helpful, she was fasting replying to my questions and helped ease my anxiety. So grateful for all her time she had took to help us.
Thank you for your feedback Emma, we are so glad Catherine was able to assist you in finding a new home and we hope you settle in well and enjoy it.
5/5
TrustpilotI’ve had a really positive experience…
I’ve had a really positive experience with Grant. He is always friendly, professional and helpful, and he genuinely takes the time to listen and deal with any issues quickly. Communication is always easy and he goes out of his way to help. I really appreciate his support and would definitely recommend him.
Wioleta, glad Grant has been such a reliable and attentive property manager, that genuine willingness to listen and act quickly makes all the difference. We'll pass this on, and thank you for the 5 stars!
5/5
GoogleI am really happy with the service from Millie with the flat I currently rent. Communication is very clear and responsive. Required checks and tests on the flat are done regularly. Whenever I've had issues with the flat, she's been proactive about following up and got things, such as arranging repair, resolved quickly, which really makes the life of renters much more comfortable.
Pei-Shan, really glad Millie's proactive approach and quick follow-up on repairs has made such a difference to day-to-day life in your flat. We'll pass this on, and thank you for the 5 stars!
5/5
TrustpilotThank you Lewis for everething
Thank you Lewis for everething It's very nice that you respond quickly and come to repair everything that is needed.
Thank you Marija for the kind words. We're so pleased to hear Lewis has been quick to respond and on top of any repairs needed. We'll pass on the feedback, and thank you for the 5 stars!
5/5
GoogleOur annual inspection with Grant was quick and easy and of course grant😀 Grant remained all the time friendly and professional and happy to answer to all of hour questions. It was a nice experience and didn't last long. Very happy with the outcome and our flat's report. Thank you Umega, Thank you Grant. …
Grant it happy to hear that you did not find the inspection too intrusive and we all hope you are enjoying your home. Thank you for the stars!
5/5
TrustpilotLewis has been fab since me and my…
Lewis has been fab since me and my daughters have moved in
Ashleigh, we're glad you've found Lewis helpful since you and your daughters have moved in. Thank you for the review and the 5 stars, we'll make sure Lewis sees this!
5/5
TrustpilotPhil was very pleasant and helpful…
Phil was very pleasant and helpful during the visit.
Thank you for the review and the five stars George, we will make sure Phil sees this!
5/5
TrustpilotHello Jason,
Hello Jason, Thank you so much for being a kind hearted agent; from the time I moved in, it was the same time you started as my new agent and you have been amazing and I really appreciate your kind words following the house inspection on 10/08/26. All the best to you :) Kindest regards, Ivon Nakalanzi
Ivon, what a lovely review, thank you for taking the time and for the five stars. Jason is a real asset to the team and we're glad you feel that way. We'll make sure he sees this!
5/5
GoogleBrilliant service and Mathew was very helpful in assisting me
Lewis we're so glad Matthew was helpful to you. We'll be sure to pass this on and thank you for the five stars!
5/5
GoogleI have worked with Umega, specifically Nikole Maliavskaja in my search for a flat and it has been a great experience. Nikole has been friendly and responsive throughout my process in securing a flat, responding to any question I have had with speed and kindness.
Thank you for leaving a review Geoff, Nikole is delighted to hear that you found her so helpful. Enjoy your new home!
5/5
GoogleThe new process for booking annual visits is so easy. We had to rearrange our first visit but Jason was so approachable and understanding. When he arrived for the visit he was super friendly and made a point of being as unintrusive as possible. We look forward to seeing Jason again!
Jason is happy to hear you found the inspections process so simply to book and the visit so easy going. Thank you for taking the time to leave a review!
5/5
GoogleNikole was great help throughout our whole process. Couldn’t have asked for a better letting agent to work with! Thank you so much! 💕 …
Thank you for your feedback Ellie. We’re really pleased to hear Nikole was able to support you throughout the process and make things feel straightforward. We’ll be sure to pass your feedback on to her, and thank you again for taking the time to leave a review.
5/5
GoogleRonan was super helpful at answering all our questions and making the flat finding process as smooth as possible! Big thank you :)
Thank you for the five stars, Maya. We’re really pleased to hear Ronan was able to support you and help make the flat-finding process feel smooth and straightforward. We’ll be sure to pass on your feedback!
5/5
GoogleHad a great experience with Umega managing the property I was renting. Theresa Shannon was always a great help when I needed her.
We’re really pleased to hear you had a positive experience with us managing your property, and that Theresa was there to support you when needed. We’ll be sure to pass on your kind feedback, and thank you for taking the time to leave a review.
5/5
GoogleFast and efficient service from Umega. Special thanks to Krystain for her help.
Robbie, glad Krystian was able to make things so fast and efficient. We'll pass this on, and thank you for the 5 stars!
5/5
GoogleSam was super helpful with replying to our emails and questions, made the process super comfortable!
Thank you Iris for the lovely review. We're pleased to hear the whole process felt straightforward. We'll pass on your feedback, and thank you for the 5 stars!
5/5
GoogleI recently rented a flat with Umega in Edinburgh. My timing with getting moved in was pretty tight and Martha did an amazing job helping me to get the whole process finished in time. She was very professional, helpful, kind and quick to respond and I highly recommend working with her if you're looking to secure a flat through Umega.
Brandon, great to hear Martha pulled it all together under a tight timeline, that kind of responsiveness really matters when you're up against it. We'll pass this on, and thank you for the 5 stars!
5/5
GoogleWe are more than happy being tenants with UMega and it has been great so far! The help we have had Catherine Morrison and Lewis Walker has been fantastic! The process has been straightforward and the company is very reliable. Would highly recommend!
Thank you for taking the time to leave a review Tim. So glad to hear that Catherine and Lewis are looking after you so well.
5/5
TrustpilotWe’ve had a really positive experience…
We’ve had a really positive experience with our property manager, Jason. He is always very responsive, easy to communicate with, and quick to deal with any issues that arise. Repairs and maintenance are completed in a timely manner, which has made a big difference and given us real peace of mind as tenants. Professional, reliable, and approachable throughout, we really appreciate all his help.
Thank you for the lovely review! We're so pleased to hear Jason has been such a reliable and responsive property manager, and that repairs and maintenance have been handled so smoothly. We'll make sure to pass on the feedback, and thank you for the 5 stars!
5/5
TrustpilotGrant is a good Development Manager. Easy to talk to and make sure things are sorted.
Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recommend Umega Letting and Grant being amazing at his job.
Over a year with no complaints and repairs always done on time, that's exactly what we aim for. Really glad Grant has made such a positive impression throughout. We'll pass this on, and thank you for the 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Umega Lettings's Edinburgh office has 1,745 reviews across three platforms: 1,499 on Google, 61 on Facebook, 185 on Trustpilot.
Umega Lettings Edinburgh is rated 4.7 out of 5 across all 1,745 reviews, and 4.8 out of 5 on Google from 1,499 reviews.
Yes. In The Trusted Agent 2026 awards: Umega Lettings, Edinburgh won Platinum.
Umega Lettings Edinburgh, Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL.
