Trusted Agent profile · Edinburgh
★★★★★
148 reviews across 2 platforms
144a, Ferry Road, Edinburgh, EH6 4NX
Smart Property's office in Edinburgh, at 144a, is rated 4.7 out of 5 across 148 reviews on two platforms, including 140 Google reviews rated 4.7.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
GoogleWe rented the flat from Smart Property nearly 4years and We can't complain at all !!! Staff always happy to help, easy and quick response,just simply They do care for Their Tenants . Thank you so much for everything x )
Thank you karolina.
5/5
GoogleWe are very happy to have been associated with Smart Property. Starting from arranging viewings, processing your documents, being available for maintenance requests all the time, till final checkouts and even after checkouts ... Smart Property operate in the best interests of both the landlord and tenant. Thank you team.. And a special mention of Kat who makes sure that any requests from the tenant receives the necessary support on time
Much appreciated Eswaran.
5/5
GoogleWe would definitely recommend smart property! They are a great company who are professional, friendly and are quick to respond. We were mainly in contact with Susan who was always warm and welcoming. Thank you for being a wonderful agency, who we would highly recommend.
Many thanks much appreciated.
5/5
GoogleI have been renting with Smart Property for several years now and there is always someone there to answer if I have a question or if there is a problem with the flat. The whole team is very professional, efficient, friendly and helpful. I would highly recommend Smart Property if you are looking to rent a flat or house.
5/5
GoogleKat and Gregor have been so helpful in helping to arrange tenants this year. They are attentive and take extra steps to ensure that you feel your property is in good hands. Communication has been really great and helped the process run smoothly.
Thanks Hannah.
5/5
GoogleWe stayed for 4 years in a property managed by Smart Property with our dog. We were grateful to find a pet-friendly flat in Edinburgh (a near impossible feat). Throughout our tenancy we were well looked after by Lauren, Kat and the remainder of the team and they responded swiftly to any issues we had.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Svea, it was great to have you guys and your dog as tenants!
5/5
GoogleI have rented a flat managed by Smart Property and it was a positive experience. Communication with them was really good, any issues that arose during the tenancy were resolved in a timely manner and the check-out process went smoothly.
Many thanks Oana.
5/5
GoogleBrilliant team! Everyone I deal with is so professional, courteous, and helpful. They deal with concerns so quickly and thoroughly. For example, I emailed them to report a fault at my home with a switch of the oven and it only took half an hour for the response and for arranging someone to help. Brilliant agency, I guarantee. 5/5
Hi Mariam, Many thanks for your kind words it is much appreciated. Thanks Kat
5/5
GoogleI rented an apartment for about 6 months until the COVID-19 situation broke out and I had to return back to my home country. They were extremely helpful in the stressful process of moving over a short period of time and assisted me a lot. Recommend to anyone who wants high quality and support for a great price. 5/5
Many thanks Emil, we hope you are settled back home.
5/5
GoogleWe rent a 2 bed flat with Smart for 14 months. They have always been very helpful and quick response to any concerns and questions. Also we would like to thank the landlord to rent such a beautiful house to us, the flat was well decorated and the furntures, kitchen appliance, utensile provided were more than enough.
5/5
FacebookKat and the team at Smart are always helpful! Speedy response times and consistency in the people you deal with at a real estate company are hard to come by and fortunately for these guys they excel in this area. Would definitely recommend using them!
5/5
GoogleSmart Property were great; easy to deal with during my time as a tenant. Very quick in responding to queries or any issues I had through from finding the property, moving in and now when I moved out. All team members I communicated with were friendly and very professional. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much Ian.
5/5
GoogleI used SMART to sell my flat, every memeber of staff was helpful, friendly and informative. They made the sale go smoothly and efficiently with great communication, value for money. They kept me informed at every stage of the process and made the sale straightforward and hassle free. They cannot be recommended highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Richard.
5/5
GoogleRented with them for more than 6 years at 2 different properties. Can't recommend them enough. All the few issues we had (broken appliances etc., normal stuff when living in a …
5/5
GoogleI rented a flat with Smart Property for three years and had a great experience! They were always quick to reply to emails and help out when needed. I highly recommend renting from them!
Thanks Julie.
5/5
GoogleSMART Property have looked after my flat for many years and have never failed to impress with their attention to detail & level of service. Open lines of communication and the response time is impeccable. Excellent service all round and I would highly recommend them. Thank you for continuing to impress
5/5
GoogleI was very happy with Smart Property. I have received excellent service from Kat and her Team, who have been extremely professional and quickly responds to all my emails and calls. Brilliant all-round service with great communication every step of the way. Highly recommended!PositiveProfessionalism
Thank you for this review Sophie, it is very much appreciated.
5/5
GoogleAll the team worked really well to make the process very smooth for me as a first time landlord. Great, quick communications, explained everything in detail. Very impressed with the overall professionalism shown, and will be happy to recommend and use again on any future property requirements.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Stephen.
5/5
GoogleSmart Property.. They always have been kind helpful and understanding to me. Kat, Lauren, Susan and all staff who I couldn't write their names now. Everyone is great. They always make serious effort to handle problems. Much Appreciated for them. Highly recommended.
Many thanks Guner, much appreciated.
5/5
GoogleFrom my very first contact to the last, everyone I dealt with was always friendly and genuinely wanted to help, everything was always quick and painless and I was always kept informed of what was happening during the initial setup and when I moved out, great service all round, much appreciated thanks.
Hi Kevin, nice to hear that you are happy with our service, should you come back to Edinburgh in the future we would be delighted to have you as a tenant again.
5/5
GoogleUsed Smart property as a tenant for two years and had excellent service. Any issues were sorted out promptly and the team was always helpful and friendly. Will use again in the future.
5/5
GoogleWe have been with SP for years now and they have been absolutely amazing. Kind, professional and always able to help us with whatever the issues that we had, greatly recommended!
Thank you for your kind words Tandaridei, much appreciated.
5/5
GoogleSmart Property are absolutely fantastic. Really friendly, understanding and caring. Quick responses to repairs and thorough in every aspect. Made the whole moving process so easy. Bev Randall in particular could not be more lovely. Highly recommend anyone to let with this agency. Michael BarriePositiveResponsiveness, Professionalism
Thank you Michael its very much appreciated.
5/5
GoogleWas a student in Edinburgh. Rented a property from SMART property for a year. The property agents were all professional and responsive especially to issues relating to maintenance. Had no issues on both starting and ending my lease, and received a fair treatment throughout.PositiveResponsiveness, Professionalism
Thank you for your kind words Yang.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Smart Property's Edinburgh office has 148 reviews across two platforms: 140 on Google, 8 on Facebook.
Smart Property Edinburgh is rated 4.7 out of 5 across all 148 reviews, and 4.7 out of 5 on Google from 140 reviews.
Smart Property Edinburgh, 144a, Ferry Road, Edinburgh, EH6 4NX.
