Trusted Agent profile · Edinburgh
★★★★★
1,785 reviews across 3 platforms
Shrubhill Walk, Edinburgh, EH7 4RB
Part of Places for People, see every office.
Places for People's office in Edinburgh, at Shrubhill Walk, is rated 3.0 out of 5 across 1,785 reviews on three platforms, including 25 Google reviews rated 3.6.
25
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,752
Reviews on Trustpilot
Business-wide
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotThankyou for your help and kindness…
Thankyou for your help and kindness carol walters was very polite and helpful which made my move very pleasant, nothing was too much trouble for her i love my new home thankyou for everything and god bless you.Janet yvonne jones
1/5
TrustpilotIt seems to me that if you are law…
It seems to me that if you are law abiding then you get no help off anybody but if you are a law breaker or a trouble maker places for people seem to go out of their way to protect them
5/5
TrustpilotVery polite & helpful
Very polite & helpful. They have been very accommodating whilst they are waiting for my benefit claims to be sorted out. I have anxiety & depression & they have eased my worries whilst I’m getting myself sorted & settled. 5 stars
5/5
TrustpilotThey get things done when requested and…
They get things done when requested and also very helpful
Thanks so much for the positive feedback Jason! :) You can always contact us in future to report any issues via your online account or our 24/7 Customer Service Centre.JD Customer Focus Team
1/5
TrustpilotP.F.P. 👎
We do not like P.F.P.👎👎😠 been a tentant for 28'ys , time we moved to a new landlord!.read a tenant said CEO Mr Cowan's ignored her. did the same to me!. 🙄 and his area manager ms Hurley😡
5/5
TrustpilotProfessional and efficient
A smooth and efficient handover from knowledgeable and helpful staff.
Thank you for taking the time to write a review Margaret. We are pleased that you are happy with our service. Kind regards, Francesca Customer Involvement
5/5
TrustpilotPolite and very friendly and efficient…
Polite and very friendly and efficient and had everything sorted
Many thanks for your review Susan - much appreciated. Warm regards, Francesca from Customer Involvement
5/5
TrustpilotStaff is kind and friendly
Staff is kind and friendly! Explained everything in great details
Thank you for the positive review Demm. We are pleased that you are happy.
5/5
TrustpilotIt has been a very good experience…
It has been a very good experience today with Carol. She has been very informative and on-hand to help with any issues. I have definitely enjoyed the virtual signing process. Carol and Regan have made the transition very easy.
5/5
TrustpilotAmazing Service
Amazing Service very helpful andQuick with everything they do.
Thanks for taking the time to provide us some feedback Katie! :) please feel free to provide any future feedback or report any issues via your online account or through our 24/7 Customer Service Centre JD Customer Focus Team
5/5
TrustpilotReally good houses straight forward and…
Really good houses straight forward and helpful would recommend
Hi Mr Fox, Thank you for the positive review. Warm wishes, Francesca from the Customer Involvement team.
5/5
TrustpilotExcellent service and love my new…
Excellent service and love my new house. Many thanks.
Hi Ruth, Thank you for taking the time to write a review. We are pleased that you are happy with our service and that you love your new home. If you would like to get involved in Customer Involvement opportunities please see https://homestorent.placesforpeople.co.uk/get-involved/. Warm regards, Francesca Customer Involvement
5/5
TrustpilotQuick reliable service staff are very…
Quick reliable service staff are very understanding and helpful
Thank you for your feedback Mrs Stevenson. I'm pleased to hear you've had a great experience. Warm regards, Emma
5/5
TrustpilotExcellent people smooth sign up and…
Excellent people smooth sign up and very helpful staff
Thanks for the feedback. It's good to hear that you are happy with the service you have received. Warm regards, Emma from the Customer Involvement Team
1/5
TrustpilotShocking company expect their renters…
Shocking company expect their renters to live in the 80s even though their meant to update their properties to resonably modern properties. Wish I didn't take their property all their interested in is their rent money not their clients.
5/5
TrustpilotFantastic company to work for in every…
Fantastic company to work for in every way
Thanks for your positive comments Jayne :) JD Customer Focus Team
5/5
TrustpilotVery Happy
So glad I got my new property, love it , I've had no problems with PFP at the moment , online account sorting problems out is so quick and easy , they get back straight away .
5/5
TrustpilotPlaces for people are the best!!
Places for people are the best!!! They found me and my wife a great home by the sea very quick, very good service, contract signed done keys all in one day I would recommend then to anyone.
5/5
TrustpilotGreat
Excellent customer service. Communication was very effective too
Many thanks for your review, Miss Kazeem - much appreciated. If you would like to get involved in Customer Involvement opportunities please see https://homestorent.placesforpeople.co.uk/get-involved/. Best wishes, Francesca from Customer Involvement
5/5
GoogleLovely housing complex great views from the top flats
2/5
TrustpilotIt’s mainly been good the 2 years I…
It’s mainly been good the 2 years I have lived at the property, it took me a long time to get all repairs done and still some outstanding jobs which has made me look for a new property!
5/5
TrustpilotVery good
Very good thanks for the flat...
You are welcome! Thanks KL, PfP
5/5
TrustpilotHad the pleasure to speak with Regan…
Had the pleasure to speak with Regan Spence today as she helped with my new tenancy agreement she was friendly and very easy to get along with and went through step by step with the guidance..
5/5
Trustpiloteverything is perfect
everything is perfect, wonderful agents, I love!
Many thanks for your review Miss Kaszuba - much appreciated. Best wishes, Francesca from Customer Involvement
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