5/5
TrustpilotAmazing people doing a fantastic…
Amazing people doing a fantastic professional job
Agent replied · 11 June 2024
Many thanks for your review Miss Mattu - much appreciated. Best wishes, Francesca from Customer Involvement
Trusted Agent profile · Edinburgh
Places for People Edinburgh reviews
★★★★★
1,785 reviews across 3 platforms
Shrubhill Walk, Edinburgh, EH7 4RB
Part of Places for People, see every office.
Places for People's office in Edinburgh, at Shrubhill Walk, is rated 3.0 out of 5 across 1,785 reviews on three platforms, including 25 Google reviews rated 3.6.
25
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,752
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNO stars would be to good for this…
NO stars would be to good for this company,Lies,deceit,aiding there associate companies in Fraudulent charging for work that never takes place should be investigated by the SFO
5/5
TrustpilotQuick
Quick, efficient, professional, approachable and friendly
Agent replied · 11 June 2024
Thanks for the feedback!KL, Customer FocusPlaces for People
1/5
TrustpilotHorrendous
been trying to move as I'm disabled and living upstairs. I have horrendous neighbours. And places for people couldn't give a .... ive called so many times in the past only to be fobbed off as usual
5/5
TrustpilotLovely property
Lovely property, great prices, helpful staff!
Agent replied · 11 June 2024
Thanks for the feedback, Mr Varey! KL, Customer Focus
5/5
TrustpilotMany thanks to all you folks
Many thanks to all you folks; Laura, Maria James on the phone you all did more than jobsworth to assist me, I love and will cherish this flat for the rest of my life xxx
5/5
TrustpilotGood service
Easy , quick and very helpful
Agent replied · 11 June 2024
Hi Mr Z, Thank you for taking the time to write a review. We are pleased that you are happy with our service. Best wishes, Francesca, Customer Involvement Team
5/5
TrustpilotAll staff in administration very…
All staff in administration very helpful and professional as are regional managers. Rent section in Newcastle are a nightmare and need to communicate with admin staff to understand offers made to new tenants regarding rent.
5/5
TrustpilotVery good
Very people and very friendly
Agent replied · 11 June 2024
Thank you!KL Customer Focus, PfP
5/5
Trustpilotgood job
good job guys thanks
Agent replied · 11 June 2024
Thank you Mr Akyer! :) You can always contact us in future to report any issues via your online account or our 24/7 Customer Service Centre.JD Customer Focus Team
5/5
TrustpilotQuality homes with professional Service
Reliable, Fair and Transparent.
Agent replied · 11 June 2024
This is what we like to hear! Please do continue to feedback and let us know how we can keep improving. if you haven't already registered for an online account - that's the quickest way to report issues, repairs, check your rent or give us a compliment!https://homestorent.placesforpeople.co.uk/manage-your-home/Thanks KL, Customer Focus
1/5
TrustpilotAbsolute joke been in property since…
Absolute joke been in property since 28/5/21 and want 955.00 rent can't see in tenancy where says month rent upfront never known association like them at least gangsters wear a mask
1/5
TrustpilotThis company is worse than bad they…
This company is worse than bad they disgraceful they are rude and disrespectful they leave you without gas and your rented accommodation in a poor state. My advice would be stay away from places for people like the plague
5/5
TrustpilotWe have been here now for 2 and a half…
We have been here now for 2 and a half years , no complaints.Recently I rang the office complementing the gardener, who did an excellent jobtidying and cutting back for the winter months.
5/5
TrustpilotGreat landlord
Everyone I have spoken too at Places for People have been so friendly, polite and helpful. I have been very satisfied with them and hope to have a continued good experience with them.
5/5
TrustpilotGreat Service
Great Service ,Good Houses
Agent replied · 11 June 2024
Hi Mr Buko, Thanks for the feedback. We are glad you are happy with our service. Francesca Customer Invovlvement
1/5
TrustpilotTrustpilot's Compliance Team reported…
Trustpilot's Compliance Team reported this review 10.27.2019 20:33 for violating Trustpilot guidelines. Theses people are writing comments places for people good comments and reporting my comments when theres was no violating that's super sad grow up
5/5
TrustpilotI found the process very easy to…
I found the process very easy to understand .Everyone I have dealt with has been very helpful and pleasant .I feel confidant they would be there if I need any help .
1/5
TrustpilotVery Poor
Terrible company!
Agent replied · 25 September 2026
Good morning James Jones, Thank you for leaving your feedback. We’re sincerely sorry to hear that you’ve been experiencing some issues and would like the opportunity to resolve the problem. We appreciate that you’ve possibly already been in contact with us, but if you’d like to discuss this further or raise anything with us, please email us at customerhub.complaints@placesforpeople.co.uk, Thanks, KW
5/5
TrustpilotThank you. Extremely positive transaction.
Initially very clear instructions on phone. Put through to correct department quickly. Extremely friendly and courteous lady helped me with ALL my queries and emailed me what was required.
5/5
TrustpilotPolite friendly team was simple and…
Polite friendly team was simple and straight forward to get in. Even stook to government guidelines aswell. I will and have recommended these and will continue too.Thank you Jo and team
1/5
TrustpilotTerrible service
Terrible service. Just tried to use their contact form to make a complaint after a member of their staff was very rude and the form doesn't even work. Great way of ensuring you don't receive complaints
5/5
TrustpilotNew Cooker
The service we have received has been excellent and very friendly. Staff at the accommodation have also been very helpful, which has made the transition to the new home very easy.
1/5
TrustpilotRubish at repairs..bodge up everything
Rubish at repairs..bodge up everything. .my kitchen is falling to bits.It's 27 years since the house was built and the kitchen is an eyesore, and a health hazard.Work tops peeling cupboards hanging off drawers don't fit...
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