5/5
TrustpilotNew Cooker
The service we have received has been excellent and very friendly. Staff at the accommodation have also been very helpful, which has made the transition to the new home very easy.
Trusted Agent profile · Edinburgh
Places for People Edinburgh reviews
★★★★★
1,785 reviews across 3 platforms
Shrubhill Walk, Edinburgh, EH7 4RB
Places for People's office in Edinburgh, at Shrubhill Walk, is rated 3.0 out of 5 across 1,785 reviews on three platforms, including 25 Google reviews rated 3.6.
25
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,752
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotRubish at repairs..bodge up everything
Rubish at repairs..bodge up everything. .my kitchen is falling to bits.It's 27 years since the house was built and the kitchen is an eyesore, and a health hazard.Work tops peeling cupboards hanging off drawers don't fit...
5/5
TrustpilotMy Experience with places of people is…
My Experience with places of people is Excellent I have been in contact with Loraine Smith-Moore she is absolutely rocking, to the point and with appreciable cooperation throughout.
1/5
TrustpilotYou don't even bother to speak with…
You don't even bother to speak with your tenant of 20 years and ask why they are complaining and if I am okay or wish to speak with the housing officer.
3/5
TrustpilotWill.be more than happy to rate this…
Will.be more than happy to rate this service. When something is done about the TREE in the front garden of 62 Loxley Road Town Lane Southport, blocking TV, and SATELLITE signal
5/5
TrustpilotRegan Spence
Was very helpful and communicated well. Kept us up to date with everything that was going on and made sure any queries or questions we had were answered fully.
4/5
TrustpilotWhen ever I have been in contact with…
When ever I have been in contact with pfp, they have dealt with any thing swiftly, confidentially, have been very sympathetic and kept me in touch at every stage.
1/5
Trustpilotbeen waiting for repair to shower since…
been waiting for repair to shower since november 27 no one turned up repair booked again for january the 5 no one turned up i am disabled
5/5
TrustpilotI have been with places for people…
I have been with places for people about a year now. Never problems. Never bothered. Works done ok. Recently changed all the doors and windows. So very happy :) Bristol area
1/5
TrustpilotShocking customer service
I have been trying to get someone out to my property since February in regards to damp and mould and now bugs due to it. Absolutely shocking service
1/5
TrustpilotIt doesn't treat people the same they…
It doesn't treat people the same they let other people get away with stuff yet others getting threatened with eviction especially when it comes down to your garden
5/5
TrustpilotRegan spence
Staff are really friendly, reassuring and helpful. Sign up was so easy to do and didn’t feel rushed when being able to look at the property!
5/5
TrustpilotI am very happy with your help
I am very happy with your help, I get a quick answer to every question I have. Very nice and pleasant atmosphere. I recommend it to anyone.
5/5
TrustpilotExcellent staff
Excellent staff, excellent service, everything was explained to me of bow to go about everything.I can't find a fault with anything.Thank you so much. Kind regards Kim
5/5
TrustpilotThe process was over the phone
The process was over the phone, easy and the quick. The lettings manager was lovely mannered and answered any questions I had. Thank you 😊
1/5
TrustpilotNeglectful Management, Endless Delays and Serious Safety Concerns
Ref: SA-870329
Agent replied · 5 June 2026
Good Morning, We’re very sorry to hear of the problems and the negative experience you’ve been subjected to. However, we’d like to take this opportunity to rectify it. We’re sure you’ve already contacted us about the problem, but if you please could email us at customerfocusteam@placesforpeople.co.uk with details of your issue, your full name and postal address, we’d be happy to investigate further. Thanks JS
5/5
TrustpilotOutstanding service
Viewed the property whilst regan talked me through it, she made me a lot more comfortable as she is friendly but professional. Would definitely recommend
5/5
TrustpilotMy new home .
I was so pleased with my property I told a friend and they now live in one and like me r very happy.thank u .
1/5
TrustpilotAbsolute joke of a landlord
Absolute shambles of a company. Can't get repairs done, they don't keep to their own timescales, fobbed off on the phone, absolute nightmare of a company
5/5
TrustpilotI’ve had good service regarding a…
I’ve had good service regarding a repair to my fence I’m extremely satisfied with the work done and must say the workers done a excellent job
5/5
TrustpilotGreat response
I enquired regards rent and got a very prompt reply to my query and my problem was resolved quickly very good service
1/5
TrustpilotCustomer service and repairs and…
Customer service and repairs and maintenance is the worst I've ever dealt with,botch jobs etc,as it's a housing estate it's staring to look like a 3rd world shante town
2/5
TrustpilotA bad company
A bad company. this company often only seems to be interested in profit and improving their own career prospects. People, health, ethics and environment mean little to this company.
2/5
TrustpilotPoor at repairs and maintaining…
Poor at repairs and maintaining properties.Also let to anyone now, with poor vetting or references.Some properties are nearing private rental prices, which is not the aim of a housing association.
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