Trusted Agent profile · Edinburgh

Places for People Edinburgh reviews

3.0

★★★★★

1,787 reviews across 3 platforms

Shrubhill Walk, Edinburgh, EH7 4RB

Part of Places for People, see every office.

Places for People's office in Edinburgh, at Shrubhill Walk, is rated 3.0 out of 5 across 1,787 reviews on three platforms, including 25 Google reviews rated 3.6.

Google logo

3.6 / 5

25

Reviews on Google

This office

Facebook logo

1.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

1,754

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.

4/5

Trustpilot

Great service

Great service, very friendly and helpful.

Andrea · 9 April 2022

Agent replied · 11 June 2024

Good Afternoon,Thank you for taking the time to leave such a positive review and we are so happy to hear you have had a good experience with Places for People. Kind regards - JW

5/5

Trustpilot

Helpful friendly quick

Lynn · 11 October 2024

5/5

Trustpilot

Feedback

Hi, i fount everyone helpful at places for people. The person that has help me most is reegan spence, if it wasnt for reegan i dnt think i would of settled so soon. Thqnk you once again guys you have changed my life around x

Kelly · 10 November 2020

5/5

Trustpilot

Great service

Great service , very smooth service great communication. Really helpful & great care . Thank you

Kate · 15 November 2019

Agent replied · 11 June 2024

Hi Kate, Thank you for taking the time to write a review. We are pleased that you are happy with our service. Best wishes Francesca Customer Involvement

5/5

Trustpilot

Fantastic people fast quick response…

Fantastic people fast quick response and Fantastic service

Laura · 17 November 2021

Agent replied · 11 June 2024

Thank you very much for your feedback, We will be sure to pass this on. JW

5/5

Trustpilot

Regan Spence

Lovely woman, so helpful with the viewing and signing up. No complaints

Fiona · 25 January 2021

Agent replied · 11 June 2024

Hi FionaThank you so much, we will ensure Regan hears your feedback!JG

5/5

Trustpilot

Lauren Robinson

The contact was wonderful, quick and helpful very warm and professional.

Ewa · 15 April 2021

Agent replied · 11 June 2024

Hi EwaThank you for taking the time to leave a review. Glad to hear your experience was positive.JG

5/5

Trustpilot

Fantastic experience for a new tenant

Fantastic experience for a new tenant, very easy signing up process plus excellent customer service

Mrs · 11 March 2020

Agent replied · 11 June 2024

Hi Mr & Mrs Morris,This is great to hear. ;o)KL, Customer FocusPlaces for People

5/5

Trustpilot

Thank you all information was relayed very well

Thank you everything was explained clearly and staff friendly

Kevin · 1 September 2021

Agent replied · 11 June 2024

Hello KevinThank you for your review, we are pleased to hear that you have had a great experience with us.Kind regardsMS

5/5

Google

Fantastic new development. Great location

Clare · 16 April 2022

Agent replied · 11 June 2024

Thanks for your review Clare! Glad you love the development. Would you be open to providing a review for our website? If so please contact Sales@theengineyard.co.uk. Thanks.

5/5

Trustpilot

Excellent customer care

Excellent customer care, jobs are done efficiently and excellent communication with the operator and service

Dawn · 23 February 2020

Agent replied · 11 June 2024

This is great feedback, thanks Dawn! You can always contact us quickly and directly with feedback or to report any issues, repairs or compliments via your online account: https://homestorent.placesforpeople.co.uk/manage-your-home/Thanks KL, Customer Focus

5/5

Trustpilot

Good customer service

Kevin · 1 October 2024

4/5

Trustpilot

Service and communication.

Mr · 29 September 2024

5/5

Trustpilot

Regan Spence

Regan Spence conducted our business in a professional and efficient manner. She was punctual, polite and remained calm whilst a particularly annoying and rude member or the public was determined to disrupt our business. An asset to her company and a pleasure to deal with.

Keith · 10 September 2020

5/5

Trustpilot

Good customer services

MRS · 26 September 2024

1/5

Trustpilot

Discrimination

Only let their properties to working households only. Discrimination.

Gemma · 28 July 2021

Agent replied · 11 June 2024

Hello Gemma,Our properties are allocated either directly via our website on a first come, first served basis or via nomination from the Local Authority. We consider applications from customers with any source of income including wages, pension and benefits, subject to affordability and reference checks where necessary. Please use ref TRUST PILOT and contact us at customerfocusteam@placesforpeople.co.uk, or via our Customer Service Centre and provide us with further details, which will allow us to investigate.Kind regardsMS

5/5

Trustpilot

Great help

Very helpful and polite team

CP · 9 March 2022

Agent replied · 11 June 2024

Good Morning, Thank you for leaving us a 5 star review and we are pleased to hear you have had a positive experience with us.Many thanks - JW

5/5

Trustpilot

Great place

Great place, PFP have looked after me and my requests and queries... excellent little pad

Deb · 1 November 2019

Agent replied · 11 June 2024

Hi Deb, thank you for the positive review. We are pleased that you are happy in your home. Best wishes

1/5

Trustpilot

On December 31

On December 31, my car drove home, and from that moment on, I became homeless, I don't have a flat, and I'm alone with my child, they told me to leave the apartment and have no interest, move from home to my friends

Nina · 14 January 2021

5/5

Trustpilot

Great people to talk to & they tell you…

Great people to talk to & they tell you everything you need to know

Mr · 26 February 2020

Agent replied · 11 June 2024

That great to read, Mr Leary. You know where we are if you need us.Thanks KL, Customer Focus

5/5

Trustpilot

Amazing

Amazing. So lovely and welcoming

Erika · 17 February 2022

Agent replied · 11 June 2024

Hello,We are so happy to hear this positive feedback. Thank you - JW

5/5

Trustpilot

Very great service!!!

Very great service , I am happy that I picked places for people.

Miss · 1 June 2020

Agent replied · 11 June 2024

We are so pleased to read this - thanks Miss TomlinThanks KL, PfP

1/5

Google

Flats over looking leith walk are soaking wet and mould ridden worst condition I have ever saw an apparent new build places for people hang your head on shame

Y · 15 January 2023

5/5

Trustpilot

Gemma Chapman - Rents team

I called the rents team after having a list of questions and Gemma answered, she was so lovely to speak to and went through all my enquires in detail, very professional and a pleasure to speak to. Credit to her team.

RCH · 4 May 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Places for People's Google reviewsLeave Places for People a review

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