Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotGreat service
Great service, very friendly and helpful.
Andrea · 9 April 2022
Agent replied · 11 June 2024
Good Afternoon,Thank you for taking the time to leave such a positive review and we are so happy to hear you have had a good experience with Places for People. Kind regards - JW
★★★★★ 5/5
TrustpilotHelpful friendly quick
Lynn · 11 October 2024
★★★★★ 5/5
TrustpilotFeedback
Hi, i fount everyone helpful at places for people. The person that has help me most is reegan spence, if it wasnt for reegan i dnt think i would of settled so soon. Thqnk you once again guys you have changed my life around x
Kelly · 10 November 2020
★★★★★ 5/5
TrustpilotGreat service
Great service , very smooth service great communication. Really helpful & great care . Thank you
Kate · 15 November 2019
Agent replied · 11 June 2024
Hi Kate, Thank you for taking the time to write a review. We are pleased that you are happy with our service. Best wishes Francesca Customer Involvement
★★★★★ 5/5
TrustpilotFantastic people fast quick response…
Fantastic people fast quick response and Fantastic service
Laura · 17 November 2021
Agent replied · 11 June 2024
Thank you very much for your feedback, We will be sure to pass this on. JW
★★★★★ 5/5
TrustpilotRegan Spence
Lovely woman, so helpful with the viewing and signing up. No complaints
Fiona · 25 January 2021
Agent replied · 11 June 2024
Hi FionaThank you so much, we will ensure Regan hears your feedback!JG
★★★★★ 5/5
TrustpilotLauren Robinson
The contact was wonderful, quick and helpful very warm and professional.
Ewa · 15 April 2021
Agent replied · 11 June 2024
Hi EwaThank you for taking the time to leave a review. Glad to hear your experience was positive.JG
★★★★★ 5/5
TrustpilotFantastic experience for a new tenant
Fantastic experience for a new tenant, very easy signing up process plus excellent customer service
Mrs · 11 March 2020
Agent replied · 11 June 2024
Hi Mr & Mrs Morris,This is great to hear. ;o)KL, Customer FocusPlaces for People
★★★★★ 5/5
TrustpilotThank you all information was relayed very well
Thank you everything was explained clearly and staff friendly
Kevin · 1 September 2021
Agent replied · 11 June 2024
Hello KevinThank you for your review, we are pleased to hear that you have had a great experience with us.Kind regardsMS
★★★★★ 5/5
GoogleFantastic new development. Great location
Clare · 16 April 2022
Agent replied · 11 June 2024
Thanks for your review Clare! Glad you love the development. Would you be open to providing a review for our website? If so please contact Sales@theengineyard.co.uk. Thanks.
★★★★★ 5/5
TrustpilotExcellent customer care
Excellent customer care, jobs are done efficiently and excellent communication with the operator and service
Dawn · 23 February 2020
Agent replied · 11 June 2024
This is great feedback, thanks Dawn! You can always contact us quickly and directly with feedback or to report any issues, repairs or compliments via your online account: https://homestorent.placesforpeople.co.uk/manage-your-home/Thanks KL, Customer Focus
★★★★★ 5/5
TrustpilotGood customer service
Kevin · 1 October 2024
★★★★★ 4/5
TrustpilotService and communication.
Mr · 29 September 2024
★★★★★ 5/5
TrustpilotRegan Spence
Regan Spence conducted our business in a professional and efficient manner. She was punctual, polite and remained calm whilst a particularly annoying and rude member or the public was determined to disrupt our business. An asset to her company and a pleasure to deal with.
Keith · 10 September 2020
★★★★★ 5/5
TrustpilotGood customer services
MRS · 26 September 2024
★★★★★ 1/5
TrustpilotDiscrimination
Only let their properties to working households only. Discrimination.
Gemma · 28 July 2021
Agent replied · 11 June 2024
Hello Gemma,Our properties are allocated either directly via our website on a first come, first served basis or via nomination from the Local Authority. We consider applications from customers with any source of income including wages, pension and benefits, subject to affordability and reference checks where necessary. Please use ref TRUST PILOT and contact us at customerfocusteam@placesforpeople.co.uk, or via our Customer Service Centre and provide us with further details, which will allow us to investigate.Kind regardsMS
★★★★★ 5/5
TrustpilotGreat help
Very helpful and polite team
CP · 9 March 2022
Agent replied · 11 June 2024
Good Morning, Thank you for leaving us a 5 star review and we are pleased to hear you have had a positive experience with us.Many thanks - JW
★★★★★ 5/5
TrustpilotGreat place
Great place, PFP have looked after me and my requests and queries... excellent little pad
Deb · 1 November 2019
Agent replied · 11 June 2024
Hi Deb, thank you for the positive review. We are pleased that you are happy in your home. Best wishes
★★★★★ 1/5
TrustpilotOn December 31
On December 31, my car drove home, and from that moment on, I became homeless, I don't have a flat, and I'm alone with my child, they told me to leave the apartment and have no interest, move from home to my friends
Nina · 14 January 2021
★★★★★ 5/5
TrustpilotGreat people to talk to & they tell you…
Great people to talk to & they tell you everything you need to know
Mr · 26 February 2020
Agent replied · 11 June 2024
That great to read, Mr Leary. You know where we are if you need us.Thanks KL, Customer Focus
★★★★★ 5/5
TrustpilotAmazing
Amazing. So lovely and welcoming
Erika · 17 February 2022
Agent replied · 11 June 2024
Hello,We are so happy to hear this positive feedback. Thank you - JW
★★★★★ 5/5
TrustpilotVery great service!!!
Very great service , I am happy that I picked places for people.
Miss · 1 June 2020
Agent replied · 11 June 2024
We are so pleased to read this - thanks Miss TomlinThanks KL, PfP
★★★★★ 1/5
GoogleFlats over looking leith walk are soaking wet and mould ridden worst condition I have ever saw an apparent new build places for people hang your head on shame
Y · 15 January 2023
★★★★★ 5/5
TrustpilotGemma Chapman - Rents team
I called the rents team after having a list of questions and Gemma answered, she was so lovely to speak to and went through all my enquires in detail, very professional and a pleasure to speak to. Credit to her team.
RCH · 4 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.