5/5
TrustpilotFriendly & great service for tenants
Friendly, helpful and supportive staff. Proud to be part of PfP!
Trusted Agent profile · Edinburgh
Places for People Edinburgh reviews
★★★★★
1,787 reviews across 3 platforms
Shrubhill Walk, Edinburgh, EH7 4RB
Part of Places for People, see every office.
Places for People's office in Edinburgh, at Shrubhill Walk, is rated 3.0 out of 5 across 1,787 reviews on three platforms, including 25 Google reviews rated 3.6.
25
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,754
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotOcustomer service peratives are always helpful and …
Operatives are always helpful and polite. Never had a bad experience
5/5
TrustpilotOur new home
We are very pleased with the way the house was rented smoothly and pleasantly
Agent replied · 11 June 2024
Hello,Thank you for taking the time to write this review and good luck in your new home. Many thanks - JW
5/5
TrustpilotBeen helpful and quick at helping
Been helpful and quick at helping. Waiting to move into new property
Agent replied · 11 June 2024
Good Morning,Thank you so much for taking the time to leave such a positive review and good luck with your new home. Many thanks - JW
1/5
TrustpilotRepair
I am not happy with you servce I have rung up repair in my bathroom sink water pouring down all over floor and you cannot come out till 17th December and we are pensioner we after pay full rent if we don't pay are rent on time your soon on are back
5/5
TrustpilotVery pleasant and helpful staff
Very pleasant and helpful staff, efficient service.
Agent replied · 11 June 2024
Good Afternoon, Thank you so much for taking the time to leave such a positive review.Kind regards JW
5/5
TrustpilotVery professional and polite...answered…
Very professional and polite...answered all questions....very positive feeling. 5star.
5/5
TrustpilotGreat service
Company so far great, staff really helpful and nice
5/5
TrustpilotHonestly
Honestly, I'm a lot of you, thank you all
4/5
TrustpilotHassle free
The relative zero hassle process of documentation and verification.
5/5
TrustpilotGuys we’re amazing Evan cleaned up…
Guys we’re amazing Evan cleaned up after themselves 🙂
5/5
TrustpilotGood costomer service
Good service, they always.Hate help you if you need it
1/5
TrustpilotUseless, a chocolate teapot would be more use
Terrible. Staff rude, no one knows what they are doing. It a company very much for themselves. Useless! Avoid at all costs
Agent replied · 11 June 2024
Hi Jasper,I'm sorry to read this. Can I please ask that you send us your name, address and details to CustomerFocusTeam@placesforpeople.co.uk so we can look into this for you?Thanks KL, Customer Focus PfP
5/5
TrustpilotStaff are always there to help with all…
Staff are always there to help with all questions.
5/5
Trustpilotplaces for people all my thanks MR T.W. KAVANAGH.
places for people all the persons who work for them are very polite caring go out of their way to not only to do a great job but make you feel important and valued person thanks for all you have done in the past. I HAVE LIVED IN MY BUNGALOW FOR 20YEARS .
5/5
TrustpilotThis lady helped get through a very…
This lady helped get through a very difficult situation and definitely knows her stuff.she is a god send to help people who are in difficult situations regarding finances I really don't know what I would of done without this lady's help.thankyou so much great service for vulnerable people 😊
4/5
TrustpilotAlways helpful when ringing about…
Always helpful when ringing about something. Quick to attend problems.
4/5
TrustpilotI have had no bother with getting my…
I have had no bother with getting my repears done
5/5
TrustpilotLauren Robinson
very nice and helpful person , smiling and friendly to us .
Agent replied · 11 June 2024
Hello,Thank you for leaving such a kind and positive review. We will make sure this gets passed on.Many thanks - JW
1/5
TrustpilotNot good
Not good they don’t value peoples safety in there homes.
Agent replied · 11 June 2024
Hello,We are sorry to hear this, Please could you send details of your complaint to customerfocusteam@placesforpeople.co.uk so the team can look into this for you.Many thanks - JW
5/5
TrustpilotVery happy with everything
5/5
TrustpilotVery helpful people
Very helpful people , I was not happy the first flat and they offered me a second flat which I really pleased
Agent replied · 11 June 2024
Many thanks for your positive review Mustafa , it is much appreciated. Best wishes, Francesca from Customer Involvement
1/5
Trustpilotunhelpful liars
They do nothing about constant complaints about noisy neighbours and have even been accused of being racist when it sounds like neighbours are killing each other! They DO NOT manage complaints at allAlso when reported repairs online I hear nothing. Then I check the job reported on their website and it says job complete! liars!!
5/5
TrustpilotHad a really good experience so far…
Had a really good experience so far hopfully it will continue lauren was really polite and knew answers to questions we asked.
Agent replied · 11 June 2024
Hi Helen, Thank you for the positive review. I will pass on your comments to the team. Warm wishes, Francesca from the Customer Involvement team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Places for People hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
