Trusted Agent profile · Edinburgh
★★★★★
1,641 reviews across 2 platforms
1 Wemyss Place, Edinburgh, EH3 6DH
Part of DJ Alexander, see every office.
DJ Alexander's office in Edinburgh, at 1 Wemyss Place, is rated 4.4 out of 5 across 1,641 reviews on two platforms, including 111 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Truth about Tremendous Ruth
Excellent customer service from Ruth Salako at D. J. Alexander when I was inquiring about my tenancy. Made my day and put a bounce in my step!
Hi, thanks for the great feedback, I will make sure to pass this onto Ruth.
5/5
TrustpilotSuper friendly and helpful
Super friendly and helpful. Great experience.
Thank you, Salma, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotKieran Mooney provided good service!
Thank you, Tracy, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotHelpful and responsive.
Every time I need help DJ Alexander are always quick and helpful with their responses, much better than any of the letting agencies I've dealt with in the past. Dale my maintenance manager, in particular, has been great.
Hi Jack, thank you for the great review!
5/5
TrustpilotAlways helpful
Always helpful. Amazing.
Thank you, Joe, for this excellent review. We will pass this onto the Team.
4/5
TrustpilotGood responsive team
Helpful in the tenancy process.would be great if the wait time for maintenance work is less.
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotLovely staff
Lovely staff, great attention to detail and the whole experience was extremely smooth, would highly recommend
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotWe are tenants with DJ Alexander for 6…
We are tenants with DJ Alexander for 6 months and till now we had a great experience. Martin from the end of the tenancy team manager was very helpful and helped with our requests.
Hi Symela,Thanks for the great review!
1/5
Trustpilotdj alexander swindler
nothing has been agreed upon, nothing has been fixed, and money is being taken from me
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotExcellent experience including…
Excellent experience including arranging viewing, processing my application, and answering my queries.
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotVery helpful and good service
Very helpful and good service in securing a flat in Edinburgh,
Thanks for the great review. I will pass this onto the team.
4/5
TrustpilotThe house search experience with DJ…
The house search experience with DJ Alexander was great. The staff is very friendly, supportive, and approachable.
Hi, thanks for the great review, I will make sure to pass this onto the team.
5/5
TrustpilotExcellent
Excellent, professional service by the D J Alexander team.
Thank you, Ian, for this great review. We will pass your feedback onto the Team.
5/5
TrustpilotVery helpful
Very helpful, kind and supportive staff highly recommended
Thank you, Mr Clarke, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotExcellent guidance and hospitality by…
Excellent guidance and hospitality by ElaineThompsonThank you very Much!
Thank you for this great review. We will pass your feedback onto Elaine.
5/5
TrustpilotGreat customer service with Amber
I was in contact with Amber at DJ Alexander in relation to a rental property. She returned my calls swiftly and was very helpful and prompt to let me know what was going on at each stage. She was not only professional but also supportive in her approach and I was grateful for her help.
3/5
TrustpilotGeorgia = amazing | Wait times = rubbish
Once I got through to Georgia Torrice, she was brilliant, calm, professional and helpful, got me sorted in record time.The only issue is that it took 30 minutes of sitting on hold to get to that point. Every other time I've called it has either rung out, or no one has answered in 45+ minutes.
3/5
TrustpilotWe had to do all the local research and…
We had to do all the local research and felt all you wanted was us to do was give you an easy life.... That Good whatever company you deal with was a complete and utter waste of time and effort, awful company and disrespectful treatment.
5/5
TrustpilotWashing Machine Issue
Quick turnaround for washing machine problem, many thanks to David Harcus for the assistance.
5/5
TrustpilotNice people
Amber from DJ Alexander was very helpful and took time to explain the Scottish letting system, which I am new to.
Hi, thanks for the great review, I will make sure to pass this onto Amber.
5/5
TrustpilotHelpful Property Managers
I viewed a property to rent at quite short notice. The flat had only just appeared on the market, and I managed to arrange a viewing through DJ Alexander the next afternoon. I met with Colin the property manager, who was professional and helpful in answering all the questions I had about the flat. He was quick in responding to my emails after viewing the flat.
5/5
TrustpilotReally good customer service
Really good customer service, Mark Hall was very helpful talking me through suitable properties and arranging viewing times.
5/5
TrustpilotThank you Sandie Whyte, A loud shout out to you for quick responses
I am very please and impressed by the professionalism and speed at which Sandie Whyte operated throughout the process
Thanks for the great review, I will pass this onto Sandie.
4/5
TrustpilotVery helpful staff team and…
Very helpful staff team and arrangements made smoothly
Thanks for the great review. I will pass this onto the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
