Trusted Agent profile · Edinburgh
★★★★★
1,641 reviews across 2 platforms
1 Wemyss Place, Edinburgh, EH3 6DH
Part of DJ Alexander, see every office.
DJ Alexander's office in Edinburgh, at 1 Wemyss Place, is rated 4.4 out of 5 across 1,641 reviews on two platforms, including 111 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
1/5
TrustpilotDo not waste your time with them
Do not waste your time with them. Most unprofessional letting agents in whole of north. No transparency, they manipulate viewings and tenants.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotGreat service
Great service, really appreciated.Specially Leno De Gaetano who always help and respond to every thing i ask and help me to resolve any problems. Thank you 🙏
5/5
TrustpilotThe service I got from Dj Alexander was…
The service I got from Dj Alexander was very satisfactory. My big appreciation goes to Keiran porteous for prompt response and assistance.
Thanks for the great review. I will pass this onto the team.
1/5
TrustpilotHighly not recommend
Highly not recommend, very unprofessional service, many issues in the flat. It's Braemore in the winter coat. Stay away. Give your money to someone who actually appreciate you as a customer.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotDonna Baird showed me around the…
Donna Baird showed me around the property when I was viewing it. She was very friendly, professional and informative and was far more helpful than expected in securing the place for my wife and I.Top marks and was an absolute pleasure dealing with her.
Hi Brendan, thank you for the great review!
5/5
TrustpilotKeeran mooney provided us with service…
Kieran mooney provided us with service and made sure everything was fine before leaving
Thank you for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotWas very responsive and supportive…
Was very responsive and supportive throughout the process
Thank you, Priyanga, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotAbsolutely no complaints with the…
Absolutely no complaints with the service and speed of reply we’ve received from Asif at DJ Alexander.
Thank you, Rymal, for this great review. We will pass your feedback onto Asif and the Team.
5/5
TrustpilotExceptional
Exceptional, friendly and efficient service. Always pleasure to do business with. Thank you.
Thank you, Muriel, for this excellent review. We will pass this onto the Team.
4/5
TrustpilotA reasonable agency
This agency is reasonable: contracts are clear, they are helpful in resolving tenancy issues, and they are reluctant to perform maintenance works.
Thanks for the great review. We will pass this onto the team.
5/5
TrustpilotOverall good I think
Overall, good, at least not bad. Sometimes, depends. I rate it 5 stars, but not means it is perfect. It still needs improments in many ways.
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
1/5
TrustpilotShocking service
We rented from DJ Alexander for 2 and a half years. When leaving our property we had no response for 3 months. Communication and service from DJ Alexander was awful.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotDoing a good job
Doing a good job. Keeping me up to date with the condition of the property. Good at chasing up any problems
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotHelpful and honest staff
Helpful and honest staff, great communication from Kieran, friendly but professional.
Thank you, Morag, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotVery good experience
Thank you, Kannan, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotThe checkout process went well and…
The checkout process went well and handled professionally by Skye Dorans .We got the update on time , good job by Skye Dorans
Thanks for the great feedback. I will make sure to pass this onto the team.
5/5
TrustpilotDJ Alexander were brilliant from start…
DJ Alexander were brilliant from start to finish. Their communication was clear and prompt. Hassle-free service, would definitely recommend.
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotD J Alexander has been very…
D J Alexander has been very professional and found a tenant very quickly. I am grateful to Catherine and Diane for their courtesy, attention to detail, and prompt responses. I would highly recommend them.
Hi, thanks for the great review. I will make sure to pass this onto the team.
5/5
TrustpilotExcellent Service
Prompt feedback and follow up till let was agreed
Thank you, Mo, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotI called to book a viewing and Amber…
I called to book a viewing and Amber was extremely helpful and patent with me
4/5
TrustpilotEnriched Experience
My experience with DJ Alexander has been really satisfying, specially Mark who has been really helpful on all occasions and I am very grateful to them for the overall smooth application process without any delays. I highly recommend DJ Alexander for any real estate help, they are highly professional and very pleasing to talk to. Thanks again.
5/5
TrustpilotFantastic Service
As a landlord I have had a fantastic experience with DJ Alexander. They took the time to explain the process start to finish, and carried out everything as expected. Couldn’t rate my communication with them more highly.
Hi Christine, thanks for the great feedback. We are pleased we could help with the whole process.
5/5
TrustpilotVery good
Very good, safe and efficient service. Job great done by Sarah and Asif.Highly recommended!
Thank you, Bruno, for this excellent review. We will pass this onto Sarah, Asif and the Team.
5/5
TrustpilotProffesional and Friendly Company
We have found renting through D J Alexander very easy and the staff are always attentive and quick to resolve issues. The process from start to finish was taken care of and we were always kept up to date with any developments.
Hi Ruari, thank you for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DJ Alexander hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Edinburgh.
