Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t fault our experience with Cullen Property when Chris and Paul came to sort our bathroom! They were lovely and played some good Christmas tunes to keep the spirits high! 🎄🎅🏼 Thank you ever so much.PositiveResponsiveness, Quality, Professionalism, Value
Jessica · 15 June 2022
Agent replied · 14 June 2024
Dear Jessica,
Thank you for taking the time to leave a lovely review. We're so glad Chris and Paul were able to sort out the bathroom whilst bringing some festive cheer in the process. I've shared this with them and it's been a nice boost of positivity this afternoon.
Please just give us a shout if you need anything in the future.
Many thanks,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleCullen Property has helped me rent a very nice house with delicate decoration and beautiful environment. The communication is very smooth and efficient. Ashleigh and Jennifer have always been helpful and patient. It's an excellent experience with Cullen Property.
Weiwei · 15 June 2022
Agent replied · 14 June 2024
Dear Weiwei,
Thank you for taking the time to leave such a fantastic review for the team, and in particular Ashleigh and Jennifer!
We are glad to hear we have been able to make your experience renting with Cullen Property an excellent experience.
I will share this feedback with the team which I am sure will be gratefully received.
All the best,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleCullen Property was very friendly and helpful in getting me and my 4 kids situated in a beautiful flat for our 18 month stay in the UK. The property was well maintained during our stay and when the shower broke they fixed it right away. I highly recommend Cullen Property!!! Thanks :)
Scott · 16 June 2019
Agent replied · 14 June 2024
Scott, delighted that we were able to help you and your family with your Edinburgh home during your time in our beautiful city! Thank you for the review and do let us know if you need a place to call home again in Edinburgh in the future. Regards, The Cullen Team.
★★★★★ 5/5
GoogleOne of the best letting companies we have been in contact with! Very responsive when we needed help (e.g. organized new furniture and maintenance issues very swiftly). Our agent was so friendly and understanding of our situation as students-- highly highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Alisa · 15 June 2021
Agent replied · 14 June 2024
Dear Alisa,
Thank you for your kind words, I will be sure to share this with the team and they will be delighted to know they were able to make your experience letting with Cullen Property a pleasant one!
Best Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleGreat experience with Cullen Property finding our first property as a couple. Really easy process, super understanding and really listen to your questions. Quick process start to finish. Would definitely recommend this company. We love our new home!
Abbie · 15 June 2022
Agent replied · 14 June 2024
Dear Abbie,
Thank you for taking the time to leave such a lovely review for the team. I have shared it with them and it's brightened up their day.
We're so glad we've been able to make your experience renting in Edinburgh a positive one and are pleased to hear you are loving your new Cullen home.
If there are any other questions you have that will help you settle in, or you run into issues later on please don't hesitate to get in contact with your designated Property Manager, Rachel.
All the best,
Scott Binnie
Marketing Manager
Cullen Property
★★★★★ 5/5
GoogleThe service has recently as stepped up for us as tenants. Been living in Cullen's flat in Edinburgh for four years now. In the past 6 months, with Paul (maintenance) and Mandy in the office. They are both working hard and committing to our needs and wants as residence in Edinburgh
Max · 16 June 2019
Agent replied · 14 June 2024
Max, many thanks for your 5 star review of Cullen!. It's great to hear your positive feedback and we take great pride in the service we offer and strive to attend to our tenants' needs quickly. I look forward to continuing to help you and thank you for being a great tenant with us over the last four years. Regards, Mandy and the Cullen Team.
★★★★★ 4/5
GoogleAlways really helpful. Were relatively quick to deal with any damages. Had to chase up a couple minor problems. Flat was very nice and in good condition when we moved in. Overall good service and would recommend Cullen.
Ellen · 16 June 2016
★★★★★ 4/5
GoogleHad a good experience with Cullen Property. Always helpful and polite with any issues we had with the property. Problems were usually resolved promptly but some took some repeated efforts to be resolved. Overall I would recommend Cullen
Michael · 16 June 2016
★★★★★ 5/5
GoogleThey were very responsive and helpful in finding my flatmates and I a place to live: their service was on point, especially considering the coronavirus pandemic: they were able to arrange virtual viewings without any hassle and provided us with a streamlined application process.
Abhinav · 15 June 2021
Agent replied · 14 June 2024
Hi Abhinav, thank you for taking the time to leave us such a glowing review! We're very pleased to hear that you've had such a positive experience letting with us.
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property
★★★★★ 5/5
GoogleI had experience with Cullen Property when viewing a flat to rent. I had a very good impression, the flat was freshly renewed and in an excellent position. The agent was very kind and friendly, and answered to all the question. They were also very responsive to e-mails.
Rosa · 15 June 2020
Agent replied · 14 June 2024
Hi Rosa,
Many thanks for the glowing review! We're so happy that you've had a positive experience with Cullen Property. I have passed this on to our team.
Best Regards,
Scott Binnie
Marketing Manager
★★★★★ 5/5
GoogleWe had an amazing experience with Cullen, the staff were so kind and helpful. They made finding a home so lovely and exciting for us first timers!
Georgia · 15 June 2023
Agent replied · 14 June 2024
Dear Georgia,
Thank you for taking the time to leave such a positive review for the Cullen Property team. We are so pleased to have made your experience a positive one. I have shared this review with the team and they pass on their thanks also!
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleMe and my partner rent our first house in Edinburgh via Cullen property and we are really satisfied with everything! Very prompt replies, perfect service (when sth needed to be fixed or replaced), and very helpful staff. (Also no deposit issues ✌️). We definitely recommend this agency!
Despoina · 15 June 2020
Agent replied · 14 June 2024
Dear Despoina,
We're so glad to hear of your positive experience letting with us! Thanks so much for your kind feedback. I'll be sure to share with the team.
Kind Regards,
Scott Binnie
Marketing Manager
★★★★★ 5/5
GoogleI have currently been a tennent with Cullen Property for 8 months. During my lease the professionalism and commitment by Cullen to us has been fantastic. Our landlord; Dean Archbold has gone above and beyond in any issues that we have encountered, a characteristic that is vital in keeping us at ease.
Andrew · 16 June 2017
Agent replied · 14 June 2024
Thank you for taking the time to submit a review Andrew. We wish you the best for your next rental property and academic year ahead, good luck. Dean and the Cullen team
★★★★★ 5/5
GoogleWe enjoyed a lengthy tenancy with Cullen Property, who offered fantastic, friendly support ensuring a pleasant and stress-free experience throughout. Can not recommend them highly enough.
Amy · 15 June 2023
Agent replied · 14 June 2024
Hi Amy!
Thank you so much for your lovely review.
We're happy you enjoyed your experience with us and that it was a stress free experience for you.
Thank you!
The Cullen Team
★★★★★ 5/5
GoogleBest agency I have rented with in Edinburgh. Really helpful and attentive staff, who always replied immediately and dealt with requests without any delay.
Anna · 15 June 2023
Agent replied · 14 June 2024
Hi Anna, Thank you for taking the time to provide a 5 Star review! We're delighted you've had a good experience with us.
Regards from everyone on the Cullen Team!
★★★★★ 5/5
GoogleI have been renting from Cullen for a couple of years now, and any problem that has arisen, they have been very efficient in getting back to me and fixing said problem, I would recommend renting from Cullen.PositiveResponsiveness, Quality, Professionalism
Leo · 15 June 2021
Agent replied · 14 June 2024
Dear Leo,
Thank you for your fantastic review. I have shared this with the team and they are so glad they were able to make your experience renting with Cullen Property a positive one.
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property
★★★★★ 3/5
GoogleI recently had a tenancy with Cullen property. They were very easy to contact and the flat itself was fantastic. Maintenance work usually took a medium length of time to complete but often required a number of communication attempts. This improved dramatically when we got a new property manager (Vicky = very nice and helpful!)
I was very happy with my tenancy and the flat in general but was told I would be charged approx £45 (which is per tenant) to obtain a reference for my next landlord when I moved out. Thankfully, my next landlord was able to work around and use my old tenancy references. £45 per tenant is an extortionate price and completely unreasonable for a reference only. As a result, I would recommend Cullen to a friend but would warn them regarding this fee.
Alison · 16 June 2018
★★★★★ 5/5
GoogleVery professional letting agency. Made the process of moving in Edinburgh easy. Attentive to any queries myself and housemates had. Highly recommend them!
Jebril · 15 June 2023
Agent replied · 14 June 2024
Dear Jebril,
Thank you for taking the time to leave such a positive review for the Cullen Property team. We are so pleased to have made your experience a positive one. I have shared this review with the team and they pass on their thanks also!
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 4/5
GoogleI spent I really nice experience for a couple of months in a flat provided by this agency, really good vibes. Besides, staff pretty available in any case I would have needed some help. I counsel them to anyone to find a better accommodation. Thanks !
Green · 16 June 2019
Agent replied · 14 June 2024
Hi, we're delighted to continue to provide you with great service and appreciate you taking the time to share your experience with others. Kind regards, the Cullen Team.
★★★★★ 5/5
GoogleI stayed in Cullen flat for 2 years, they were excellent at dealing with any problems that we had always getting them sorted out very quickly and effectively. I would not hesitate to let with them again and next time will try and go to their pizza making session!
Sigurd · 16 June 2016
Agent replied · 14 June 2024
Siggy, many thanks for your kind review and we'd like to wish you every success as you move on to pastures new after being a valued customer with us over the last two years. It's a shame you weren't able to make it to one of our very popular pizza making classes at Mama's Pizzeria in the Grassmarket - especially that it's only two mins' walk from where you were! Ah well, maybe you can get to one next time around. Kind regards from all of the team at Cullen!
★★★★★ 5/5
GoogleCullen Property have been great from the start.
We had our check in with Dean, he was very helpful, answered all my questions and made the whole process easy and worry-free. He has gone above and beyond to make this move in as stress-free as possible.
Since then all the issues that have been brought up at the check in are getting dealt with slowly but surely.
With this in mind, Cullen Property is by far the best letting agency I've dealt with and Dean the most competent and genuine agent I've met. I hope this continues for the rest of our lease!
Lorna · 16 June 2017
★★★★★ 5/5
GoogleOur daughter has just taken a student rental on through Cullen properties and she tells us the whole process has been smooth, professional and more importantly very pleasant to deal with. Last year she rented through Complete solutions who were a total nightmare from start to finish any issues with the flat (ie no heating right through the middle of winter in Scotland!!) they would only deal with via emails! Cullen have been pleasant, easy to deal with and happy to help in any way. Highly recommended !
Roger · 16 June 2017
★★★★★ 5/5
GoogleGreat agency, made getting our first flat a very smooth processs. Excellent communication, nothing to fault really
Jan · 18 October 2023
Agent replied · 14 June 2024
Hi Jan, thank you for giving us a 5-Star review! We always strive to make life as easy and straighforward as possible for all of our tenants, especially when moving into a new flat with us, so thank you for taking a few minutes write a review. Have a great week! From the Cullen Team.
★★★★★ 5/5
GoogleIts only the second day i moved into a Cullen property flat and im already amazed with the support and smooth move i had from my previous flat. Great support from Aubrey. I already forgot my old flat.
(After stay review)
It was a pleasure to be in a Cullen Property flat. Aubrey and all other staff are really helpful and very efficient on their actions as letting agents.
Problems with flat were immediately addressed in an efficient, friendly, fast and professional way.
Recommend and will be always happy to move into a Cullen Property flat.
António · 16 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
