Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've rented with Cullen for 5 years. They have been cheerful, helpful and friendly. They respond efficiently and make it easy. Renting works for our family in a large part because of the team at Cullen. Thanks!
Rachael · 15 June 2020
Agent replied · 14 June 2024
Dear Rachael,
Thank you for your kind words. We have enjoyed being your family's letting agency of choice for the last 5 years.
It is our ambition to manage our properties to the highest standard possible so it is great to hear our services have made renting work for you.
If we could give you a 5-star review for being our tenant we absolutely would!
Kind Regards,
Scott Binnie
Marketing Manager
★★★★★ 5/5
GoogleBest letting agent in Edinburgh. Quick to resolve any issues and smooth, easy process throughout.
Mike · 15 June 2023
Agent replied · 14 June 2024
Hi Mike,
Thank you for being such a great tenant with us. Good luck and congratulations at your new property. You know where we are if you ever need us.
Cullen Team
★★★★★ 5/5
GoogleJust finished 3 years of tenancy with Cullen and they were always prompt with any issues, easy to get a hold of and handover of the flat I stayed was quick and easy.
I would certainly recommend for tenants.
Lewis · 14 January 2019
Agent replied · 12 January 2025
Many thanks for such a great review and for being a tenant with us for the past three years. Best wishes for the future in your new build home. Mandy and the Cullen team.
★★★★★ 5/5
GoogleMandy replied to our request and sent someone over to fix the heating almost immediatley. He also dealt with our door problems and even fixed the doorknobs which we didn't even specifically request. He left us a piece of equipment and showed me how to fix them so if a problem ever occured again i could deal with it myself. Very pleasant visit and very efficient response time. So pleased!
Frieda · 16 June 2019
★★★★★ 5/5
GoogleA lovely letting agency with very helpful staff. They even arranged an online viewing session of a property I was interested in and a full inventory when an in-person viewing wasn't possible due to Covid-19.
Ella · 15 June 2020
Agent replied · 14 June 2024
Hi Ella,
So pleased to hear of your positive feedback for the team. I will be sure to share your positive experience.
Kind Regards,
Scott Binnie
Marketing Manager
★★★★★ 5/5
GoogleI went with Cullen Property for my second year of university and could not recommend them enough. The moving in process was very easy and comprehensive and any issues throughout the tenancy were dealt with fairly and effectively.
Very satisfied.
Aidan · 16 June 2017
Agent replied · 14 June 2024
Many thanks Aidan for your five star review. Good luck for the next year at University and with your new property. Regards, Dean and the Cullen Team.
★★★★★ 5/5
GoogleHave had a great experience renting with Cullen Property as a student in Edinburgh. Very quick responses and prompt repairs when required. Thank you!
Hermione · 15 June 2022
Agent replied · 14 June 2024
Dear Hermione,
Thank you for taking the time to leave a 5-star review for our team. We are glad to hear your experience renting with Cullen Property has been a positive one and that our team worked quickly and efficiently to address repairing needs of your property when required.
I have shared this feedback with the team and it has been gratefully received!
All the best,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 4/5
GoogleA very friendly agency, who are always available to help out and always answer your queries. Compartively, with other agencie with which I've had bad experiences, Cullen Property is an agency that remains in my good books.
Francois · 16 June 2019
Agent replied · 14 June 2024
Hi Francois, thanks for taking the time to praise our service. It's lovely to hear we compare positively in the industry. Kind regards, The Cullen Team.
★★★★★ 5/5
GoogleCullen have been excellent landlords during my tenancy so far, they are quick to respond to maintenance issues or queries and very proactive in sorting out issues.
I wouldn't think twice about recommending them to a friend.
Elliot · 16 June 2019
Agent replied · 14 June 2024
Thanks Elliot! We really appreciate your kind review. I am glad to hear you are enjoying your tenancy with us and maintenance is being attended to swiftly and efficiently. Regards, Mandy and the Cullen Team.
★★★★★ 5/5
GoogleAbsolute pleasure to deal with Mairi, specially when communicating from abroad. Her prompt, professional and responsive service is unique! Hope the business grows from strength to strength.PositiveResponsiveness, Quality, Professionalism
Michelle · 15 June 2021
Agent replied · 14 June 2024
Hi Michelle,
Thank you for taking the time to leave a glowing review, we're so pleased you've had a positive experience with Cullen Property. I'll be sure to share this with the team.
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleMandy replied to our request to fix the heating very quickly which was dealt with by Paul who was did so very efficiently before very helpfully taking the time to show us how it worked.
Rufus · 16 June 2019
Agent replied · 14 June 2024
Rufus, many thanks for your kind review. I am pleased to hear that your repair was actioned quickly and that Paul took time to familiarise you with the heating system to help you in future. We pride ourselves on our customer service and I'm grateful for you sharing this. Regards, Mandy, Paul and the Cullen Team.
★★★★★ 5/5
GoogleProfessional agency, they are quick respond issues regarding the property and very reasonable. I was luck to have such good agency for my first letting in Scotland.PositiveQuality, Professionalism
Terence · 15 June 2021
Agent replied · 14 June 2024
Dear Wong,
Thank you for your kind words for the team which reflect your experience renting with us. We're so glad we've managed to make your first experience letting in Scotland a positive one!
Many thanks,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleWe have had a few issues within our property and Cullen have been very fast and efficient with their reponse. Been lovely throughout and would highly recommend.
Ciara · 15 June 2021
Agent replied · 14 June 2024
Hi Ciara,
Thank you for your lovely review. So glad that our team were able to resolve the issues you had quickly and efficiently.
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd.
★★★★★ 5/5
GoogleIn becoming a first time landlord I could not have been happier with the all-round service provided by Cullen Property - both professional and personal. I cannot recommend them highly enough.
Alan · 15 June 2020
Agent replied · 14 June 2024
Hi Alan,
Thanks for the great review, I will be sure to share this with the team!
If you have any questions at all, our team are only a phone call away.
Kind Regards
Scott Binnie
Marketing Manager
Cullen Property
★★★★★ 5/5
GoogleAlways helpful and speedy to respond. I would recommend them.
Rebecca · 15 June 2023
Agent replied · 14 June 2024
Dear Rebecca,
Thank you for taking the time to leave such a positive review for the Cullen Property team. We are so pleased to have made your experience a positive one. I have shared this review with the team and they pass on their thanks also!
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleI'm really grateful for all your help throughout my tenancy period. I think the for you, 5 star is more than deserving and well earned.
Alex · 15 June 2021
Agent replied · 14 June 2024
Dear Alex,
Thank you for taking the time to leave such kind words for the Cullen Property team reflecting your experience with us throughout your tenancy period.
I've shared this feedback with the team and they're so pleased they were able to make your experience with us a positive one.
Many thanks,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleRecently moved out of a rental that was managed by Cullen - found them very professional and easy to deal with from start to finish.
Craig · 15 June 2021
Agent replied · 14 June 2024
Hi Gary, Thank you for taking the time to post a 5 star review and we're delighted that you enjoyed the experience of being a tenant with us. Please do get in touch again if you ever need us to help you find a new home in the future. Kind regards, from the Cullen Team.
★★★★★ 5/5
GoogleVery happy with Cullen and their service. Dean, our flat's Property Manager, is a genuine and nice guy who helped us above and beyond his duty throughout our time in the property.
Sam · 16 June 2018
Agent replied · 14 June 2024
Thank you very much for your kind review Sam. We wish you all the best! Dean and the Cullen team
★★★★★ 5/5
GooglePaul did a great job. Very helpful.
William · 15 June 2023
Agent replied · 14 June 2024
Hi William,
Thanks you for leaving this great review.
I will pass on your comments to Paul and the team.
Thanks!
Cullen Team
★★★★★ 5/5
GoogleOur tenancy was easy and hassle free. All queries were responded to quickly and attentively. Would recommend.
Jonathon · 15 June 2022
Agent replied · 14 June 2024
Dear Jonathon,
Thank you for taking the time to leave a 5-star review highlighting the work of our team to make your tenancy an enjoyable experience. It is very much appreciated!
All the best,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 4/5
GoogleAll requests and maintenance was dealt with quickly and efficiently. Been with them for two years and would recommend to others.
Property was in good condition and reasonable rent for the area.
Natalie · 16 June 2017
Agent replied · 14 June 2024
Hi Natalie, thank you for your kind review. Glad you enjoyed you time with Cullen and that everything was dealt with in a timely manner. All the best with the future,
the Cullen Team
★★★★★ 5/5
GoogleHad a tenancy with Cullen Property for two years and they were fantastic. Any problem was easy to report and it would be dealt with very quickly. Would recommend.
Lucy · 16 June 2019
Agent replied · 14 June 2024
Many thanks for your great review Lucy! It’s great to hear you enjoyed your tenancy with us and that all issues were dealt with promptly for you. I wish you all the best for the future. Mandy and the Cullen team.
★★★★★ 5/5
GoogleFirst time using a letting agency and found all staff attentive, responsive, helpful and professional throughout our dealings with them. Would recommend.
Tom · 15 June 2021
Agent replied · 14 June 2024
Dear Tom,
Thanks for taking the time to leave a review. We're so glad your first experience with a letting agency was a positive one. I'll be sure to share your fantastic feedback with the team!
Kind Regards,
Scott Binnie
Marketing Manager
Cullen Property Ltd
★★★★★ 5/5
GoogleCullen Property is the best letting agent! They are very professional, reliable and very fast. Just listen to their advise and your problem will be solved!
Nhan · 15 June 2020
Agent replied · 14 June 2024
Hi Nhan,
Thank you for your excellent feedback! This is great to hear and we're very glad we were able to resolve the issue quickly and efficiently.
Kind Regards,
Scott Binnie
Marketing Manager
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