Albany Lettings Edinburgh reviews

★★★★★ 5/5

Google

Gayle was diligent in following up tricky council matters. Thanks for your support Gayle

Amy · 10 October 2024

★★★★★ 5/5

Google

Albany has been a great letting company for us. They are extremely responsive to either the landlord or tenant queries. They handle situations respectfully and professionally. We can definitely recommend them (as we have to family and friends). They provide an excellent service in a competitive market.

Ruth · 19 November 2023

★★★★★ 5/5

Google

Or property was managed by both Ace and then Albany after their amalgamation and the service was excellent. Being landlords living abroad it gave us peace of mind knowing the flat was in good hands and being well looked after. Easy to do business with and the communication and updates were much appreciated. I would definitely recommend using them.

Brian · 19 November 2024

★★★★★ 5/5

Google

Had such a great viewing with Florence yesterday. She was honestly so lovely, was very cheerful, and helped answer all of the questions I had to ask, removing any nerves I had about the location. She was very good at giving recommendations on the areas and understanding what I was looking for in a flat. Couldn't recommend her any more than I do.

Ali · 17 June 2022

★★★★★ 5/5

Google

Used them to get some property viewings done, Jock was lovely and super helpful when We were looking around.

Jade · 12 July 2024

★★★★★ 5/5

Google

Great letting agent, Jock was incredibly helpful and friendly and made viewing a property very easy and informative.

Pukklemaster · 25 July 2024

★★★★★ 5/5

Google

Fabulous service. Would absolutely recommend. Thank you to Stephen and the team for all your help and support.PositiveResponsiveness, Quality, Professionalism, Value

Lynn · 17 June 2021

★★★★★ 5/5

Google

Albany Lettings are awesome, recommended to anyone and everyone and for customer service and banter Stephen is your guy.PositiveResponsiveness, Quality, Professionalism

Joanne · 17 June 2021

★★★★★ 5/5

Google

Stephen was a delight to talk to when showing around the property. Very responsive team when going through the application process

Anika · 17 June 2021

★★★★★ 5/5

Google

As relative newcomers to the city of Edinburgh, we would definitely recommend Albany Lettings. We were both pleasantly surprised by the Kind, helpful, and prompt responses of Louise and my wife and I found Stephen's knowledge and insight very beneficial. Even in our brief meeting, Stephen's genuine nature and expertise gave us all of the confidence that we needed. Thanks for all of the help and support, Albany Lettings!

Miles · 17 June 2021

★★★★★ 5/5

Google

Alana, came and met us at our flat. She was extremely helpful and responsive. She answered all our questions and emailed the information requested as soon as she got back to the office.

Mary · 18 September 2025

★★★★★ 5/5

Google

We had the pleasure of attending a viewing with Marianna and were truly impressed by her kindness and professionalism. She was approachable, attentive, and answered all our questions clearly, making us feel comfortable right away. A very positive experience, thank you, Marianna! We highly recommend her.

Silvia · 11 April 2025

★★★★★ 5/5

Google

The agency has been very helpful, friendly and accommodating. They have also been extremely fast in getting in touch and very easy to speak to. Daniel has been great showing us around the property and answering all our questions. Overall great service!PositiveResponsiveness, Quality, Professionalism

Eleni · 25 August 2022

★★★★★ 5/5

Google

Albany Lettings have managed my small flat for over 20 years and have always been very helpful - work needing done has been managed efficiently and they maintain good communication. Changes of tenants are also well managed, and they have coped admirably with all the changes brought about due to the Covid pandemic. The office staff are pleasant to deal with and knowledgeable about property management.PositiveResponsiveness, Professionalism

Susan · 25 August 2021

★★★★★ 5/5

Google

I had a viewing today with Martin and it was lovely! He was incredibly personable, answered my questions or provided me with insight on where I could get more information, and gave me ample time to familiarize myself with the flat. Even if I don’t get the opportunity to rent this particular property, I’ll be sure to look to Albany Lettings in future.

Marisa · 20 August 2024

★★★★★ 5/5

Google

Nicola and team are excellent, efficient and pleasant to deal with. We rented out a flat on Morningside through them and at all stages they were professional and supportive to both us and the tenants.

Kate · 17 June 2023

★★★★★ 5/5

Google

Highly efficient and organised. My experience with Albany, as a landlord, has been one of clear communication and professional service.

Simon · 10 January 2026

★★★★★ 5/5

Google

Thank you very much for everything. In the world where the internet is omnipotent, Albany Lettings is still very kind to old analogue type of people like us. We were able to see the wonderful landlord as well. We will strongly recommend this property agent to everyone.

輿石哲哉 · 20 September 2023

★★★★★ 5/5

Google

Very grateful that the agent was willing to wait for an extra minutes on being late and she even called to check up and guided me thoroughly so I could find the location easily. Also the conversation went smoothly, helped me with extra information and was very efficient.

Haifa · 21 August 2023

★★★★★ 5/5

Google

Albany have managed my residential property portfolio in Edinburgh for over 15 years. They are proactive in managing issues as they arise and communicate these in a timely manner to me. They have explored alternatives to work that is required and arranged access for quotes and work efficiently and effectively. They have also managed changeover of tenants including inventory and any remedial works required with a minimum of fuss

Stuart · 17 April 2024

★★★★★ 5/5

Google

Great service from ACE property. Really good support on letting a property. Jess was particularly knowledgeable and helpful.

Elizabeth · 12 June 2024

★★★★★ 5/5

Google

Bethany from Albany Letting was my lovely agent, who kept me informed and reminded before and after viewing a lovely property! Highly recommend this property company, they get back to you on emails promptly.

Hannah · 17 June 2023

★★★★★ 5/5

Google

I really enjoyed viewing with the agency Albany Lettings. The apartment is excellent and fully meets my wishes. Everything is wonderfully organized, on time, without delays and expectations. Real estate information provided in full.

Olga · 17 June 2023

★★★★★ 5/5

Google

Albany Lettings arranged a viewing for us and the agents we dealt with (Louise and Stephen) were very professional and friendly. Stephen guided us in our viewing and he was able to answer our questions or to point us in the right direction, which gave us the distinct sense that we were dealing with a reputable and professional service.PositiveResponsiveness, Professionalism

Marina · 17 June 2022