Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've just moved out of Edinburgh after spending close to eight years in the city, almost five of them renting a flat through Albany.
We were given a helping hand when initially attempting to rent the flat, our problems and issues during the tenancy got fixed quickly every time and we were also treated professionally and fairly by the property manager when moving out, which lead to the repayment of our entire deposit.PositiveProfessionalism
K · 17 June 2021
Agent replied · 16 June 2024
Hi Kamil, thanks so much for leaving your review! We're glad to hear everything was resolved and we wish you all the best in the future.
★★★★★ 5/5
GoogleAs a landlord my recent comunication with Ace has been very informative and transparent.
Would recommend them.
Kirst · 10 October 2024
★★★★★ 5/5
GoogleMy viewing experience with Jenna was excellent. She was professional, knowledgeable, and attentive to my needs. Jenna's enthusiasm for the property was contagious, and I left feeling confident and informed
Josh · 17 February 2024
★★★★★ 5/5
GoogleBethany was friendly and attentive to my questions.
Killian · 17 June 2023
Agent replied · 16 June 2024
Thank you Killian, Bethany was happy to hear your great feedback
★★★★★ 5/5
GoogleBethany was wonderful. She led me throughout the property and answered every one of my dozens of questions.
Amy has also been really responsive over email.
They make it quite easy to view and apply for properties as a renter.
MacKayla · 17 June 2023
★★★★★ 5/5
GoogleAlbany are a friendly , efficient and competent team. They marketed & subsequently let out my property very quickly & achieved the rental figure I was looking for. Tenants moved in less than 2 weeks after going live so a great result for me ( the landlord) the agents and the tenants! Highly recommend Albany Lettings
Sarah · 17 June 2023
Agent replied · 16 June 2024
Thank you Sarah for the glowing review. We are delighted to hear that as a new landlord you were happy with our services and would highly recommend us to others.
★★★★★ 5/5
GoogleIn our flat hunt, Florence was extremely helpful and kind. She made an extremely stressful experience more pleasant!
Kenna · 17 June 2022
Agent replied · 16 June 2024
Thanks so much for your feedback Kenna- Florence is delighted with the feedback!
★★★★★ 5/5
GoogleWe have been tenants with Albany for a couple of years. We moved up from London and all communication with the team was great.
Since moving in, the team have been excellent at helping with maintenance issue, and any works have been resolved quickly and professionally.
Highly recommend!
David · 19 December 2023
Agent replied · 16 June 2024
Brilliant David, we are very happy to hear this!
★★★★★ 5/5
GoogleSean was really nice during the viewings that I has, answered alot of questions very well.
Flowerpowerocks · 10 October 2024
★★★★★ 5/5
GoogleNicola was amazing in helping us to secure our perfect new home. We really appreciated her time and effort to make our move as smooth as can be. Can highly recommend her to anybody looking to move. Many thanks!
Andrew · 17 June 2023
★★★★★ 5/5
GoogleMe and my friend went to a viewing yesterday with Albany Lettings. We were greeted by Bruce, who was very helpful and friendly! Could answer all our questions and was very easy going!
He showed us around the flat and was quite knowledgeable on questions asked. He made the viewing an easy and nice experience
Jack · 17 June 2023
Agent replied · 16 June 2024
Great to hear Jack, thank you.
★★★★★ 5/5
GoogleRomana has been great as our property manager. Polite, very open and helpful with getting repairs sorted!
Jack · 17 June 2022
Agent replied · 16 June 2024
Hi Jack
Thanks for your review. Ill pass this on to Romana now, she'll be really happy to hear you are pleased with her service.
- Daniel
★★★★★ 5/5
GoogleThank you to Albany Lettings for a smooth tenancy period. We unfortunately had to leave a flat due to our Landlord selling but Albany has been extremely helpful to communicate with. Special thanks to Louise Douglas for sorting out admin in the blink of an eye too!
Thanks again!!
Murray · 17 June 2022
★★★★★ 5/5
GoogleMy experience with Albany Lettings has been great! I booked a viewing online and had a response the next day with a time and date. I had my viewing with Louise and it was brilliant! She was very professional and down to earth and answered all my questions! Thank you so much for making my search for a home easy and enjoyable☺️PositiveResponsiveness, Quality, Professionalism, Value
Dayna · 17 June 2022
Agent replied · 16 June 2024
Hi Dayna
Thank you very much for the review! Im glad to hear you have had a positive experience.
-Daniel
★★★★★ 5/5
GoogleGreat and prompt viewing experience. Jock was great and friendly and answered all questions regarding the property clearly. Quick and easy arrangements. Highly recommend!
Amira · 19 May 2024
★★★★★ 5/5
GoogleSean was very helpful during our viewing and gave us a very good insight into the property and application process
Nicole · 25 July 2024
★★★★★ 5/5
GoogleViewing went well and agent we meet at property was lovely
Kerry · 13 December 2024
★★★★★ 5/5
GoogleAlbany Lettings have been a great letting agency - both whilst being a Tennant and a prospective Tennant. Shoutout to Bethany for several great viewings and prompt communication.
Adamn · 17 February 2024
★★★★★ 5/5
GoogleWe have used Albany for the management of our flat for several years now. They have always been very speedy to respond to any request from us and they are very professional when it comes to the marketing, viewing and rental of our property. Most recently, communication with Nicola, Jenna and Laura about various issues has been helpful. This is a great property management company with a personal touch, I would highly recommend.
Corin · 17 April 2024
★★★★★ 5/5
GoogleMe and my flatmates are currently letting a flat in Edinburgh through Albany Lettings and it has been overall a positive experience. Communication with Albany has been convenient and easy, I usually contact Martin who is very helpful. The flat is great and any issue we have had so far have been sorted. Would recommend for students.
Sarah · 3 January 2025
★★★★★ 5/5
GoogleAmazingly helpful in finding us the perfect property. Especially Sandie who was a star throughout the entire process and who made our move so easy!
Chloe · 13 April 2024
★★★★★ 5/5
GoogleAlbany letting agents have been absolutely fantastic! We have have viewed multiple properties through their agents and been impressed by the standard of them all! Florence, the agent we have dealt with most, has been extremely helpful and accommodating while being highly knowledgable of the flats we are viewing and the Edinburgh area. We would definitely recommend using Albany Letting for your flat search!
George · 17 June 2022
Agent replied · 16 June 2024
Thanks so much for your feedback George- Florence is delighted with the feedback!
★★★★★ 5/5
GoogleIt's hard looking for a flat in Edinburgh - while I haven't rented with them yet, the process of looking at properties with with Albany Lettings has been much, much better than with any other letting agency I've worked with. Bruce in particular was very helpful in showing me around.
Alex · 20 September 2023
Agent replied · 16 June 2024
This is fantastic to hear Alex and we really appreciate you taking the time to leave us a review- thank you!
★★★★★ 5/5
GoogleMartin was super quick to respond and very helpful, thank you!!
J · 26 November 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.