Trusted Agent profile · Eastbourne

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Northwood Eastbourne reviews

4.8

★★★★★ Excellent

554 reviews across 4 platforms

81-83 South Street, Eastbourne, BN21 4LR

Part of Northwood, see every office.

Northwood's office in Eastbourne, at 81-83 South Street, is rated 4.8 out of 5 across 554 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Direct reviews logo

4.9 / 5

333

Reviews on Direct reviews

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Eastbourne

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Yell

Helpful agent

We have recently purchased a property in Eastbourne. Although we didn't buy through Northwoods in the end, Andrew was really helpful in trying to match our needs to properties available especially as we lived out of area. We liked his honest, transparent approach and would not hesitate to recommend.

GillV-11 · 14 October 2021

5/5

Direct reviews

Jessica was extremely helpful during the quick chat I had with her over the phone this week. I was impressed with her knowledge on the queries that I raised with her. I look forward to speaking to her again and she???s a real credit to the company.

Harrison · 29 January 2022

5/5

Direct reviews

Chris Smith is polite and friendly while completing a thorough inspection. He pays close attention without being intrusive and made us both feel comfortable during his visit.

James · 8 December 2023

5/5

Direct reviews

Always very courteous and helpful. Today was no exception

Pauline · 4 November 2024

5/5

Direct reviews

Clare in Eastbourne was very quick to respond to my issue and got it sorted very quickly and remained super responsive throughout the process, I felt as though I was in reliable hands

George · 28 June 2023

5/5

Google

Northwood have been and continue to be A++ Agents. Always a quick response to any questions/maintenance enquiries. Just a lovely bunch of helpful people.

Rich · 8 November 2024

Agent replied · 31 December 2024

Thank you for your 5-star review! We’re so glad to hear that you’ve had such a positive experience with our Northwood team in Eastbourne. Providing prompt responses and support is our priority, and it’s great to know that you feel well taken care of. We appreciate your feedback and look forward to continuing to assist you!

5/5

Direct reviews

We were helped by Claire at Northwood she has been absolutely amazing and helped us getting our first private propert. Thankyou

Rachel · 28 March 2024

5/5

Google

I have been a tenant of a Nortwood property for seven years with any issues I've had being dealt with efficiently and promptly. And I've a always been treat with the utmost respect.

Steve · 11 June 2024

Agent replied · 31 December 2024

Steve Keen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Northwood Eastbourne.

5/5

Direct reviews

Have always received excellent service from this company especially Kay who has gone out of her way to solve any issues we have had and always found lovely tennants

Mark · 28 September 2023

5/5

allAgents

Clare was very helpful with a

Clare was very helpful with a query I had. Thanks again.

Natalie · 10 September 2024

5/5

allAgents

"Clare was very helpful with a ..."

Clare was very helpful with a query I had. Thanks again.

Natalie · 10 September 2024

5/5

Direct reviews

Andrew was very efficient and a pleasure to deal with. He promised to sell our flat within a certain time frame and he beat his target. We were very pleased with the service received from Northwood and will definitely use them in the future.

Caroline · 31 March 2022

5/5

Direct reviews

Whilst I wasn???t able to find a property today with Northwood, Jessica was extremely helpful and tried her best to find a suitable home for us. It was really appreciated, especially when finding a new home can be very stressful. I???d definitely be happy to rent through Northwood.

Hannah · 3 August 2021

5/5

Direct reviews

Big thank you to Alex Derozarieaux for arranging and liasing with WTS Electrical to carry out some electrical work at my flat. Shout out to Leon who did the work - he was on time, very professional and friendly and carried out the work with minimal disruption.

Mark · 4 August 2021

5/5

Direct reviews

Very well. Chris was polite, friendly and listen to what I had to say and appeared interested .Overall very professional.

Geraint · 8 March 2024

5/5

Direct reviews

Chris Smith is always friendly and professional, he is a good point of contact and treats us with respect and kindness.

Elian · 8 February 2024

5/5

Direct reviews

Phil from your Eastbourne Branch came to value our house a couple of weeks ago. He was extremely impressive. In the end we chose to appoint a different agent but this was in no way a reflection on Phil. Great guy!

Francis · 29 April 2022

5/5

Google

Great service!! Chris Smith's genial approach and helpful attitude have always gone a long way. Also, any issues regarding my flat were dealt with professionally and promptly. I couldn't recommend him highly enough!

Paul · 5 April 2024

Agent replied · 31 December 2024

Thank you Paul for taking the time to review Northwood Eastbourne. Your 5-star review is appreciated and we are pleased to know you are happy with the service provided by Chris.

5/5

Google

reporting maintenance issues on the website is really easy, and I had an immediate direct response from my agent by email. the problems was solved in less than 24 hours and then a follow-up call verified that I was truly satisfied the issue was fixed. Top service, guys! well done.

Cristina · 1 January 2023

Agent replied · 31 December 2024

Hi Cristina, thank you for your feedback. We are pleased you are happy with the service you have received.

4/5

Direct reviews

Northwood have always been efficient and conscientious in providing a comprehensive full management service for two of our flats in Eastbourne. Where there have been issues they have always been resolved satisfactorily.

Mark · 23 February 2023

5/5

Direct reviews

Alex is really helpful , polite and has been a great help , some property management companies don't wanna no but Alex goes above and beyond, even following up to check that work has been done, thanks again keep up the good work

Leigh · 15 September 2021

5/5

Google

I rent from Northwood right now, coming up to 5 years. It has been a good experience, no stress and people who work there are always helpful.

Michael · 11 June 2024

Agent replied · 31 December 2024

Michael Schrikker, we are very happy we could provide you with a positive experience!

5/5

Google

Leah attended to my matter quickly. Contacted the gas boiler company and set an appointment for me.

Nirmal · 8 November 2024

Agent replied · 31 December 2024

Thank you, Nirmal, for your 5-star review! We're so glad Leah was able to quickly assist you and set up the appointment with the gas boiler company. If you need any further help, please don't hesitate to let us know.

5/5

Direct reviews

Given how difficult the property market is right now both in rental and purchasing! Jessica has been extremely professional, efficient and friendly from the first telephone contact, through the viewing process, paperwork and being available to answer any queries. Highly recommended.

Stevyn · 15 September 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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