Northwood Eastbourne reviews

★★★★★ 5/5

Google

I have just used Northwood to help me find a tenant for my property in Eastbourne. Phillip Barron looked after me right from the start. He was amazing - very knowledgeable, polite, funny and informative. He kept me 'in the loop' every step of the way and the whole process went without a hitch. He found me the perfect tenant who has since moved in and is enjoying my property. Thank you Phillip and everyone at Northwood.

Clare · 8 September 2025

★★★★★ 5/5

Google

We recently moved into a new home with the help of Northwood Agency, and we couldn't be happier with the service we received, especially from Clare Grimason at their Eastbourne branch. Clare was an absolute pleasure to work with, providing exceptional support throughout the entire moving process. Her responsiveness to our queries and concerns was impressive - we never had to wait long for a reply, and she always addressed any issues promptly. Her professionalism and friendly demeanor made us feel confident in our decision to choose Northwood Agency. We're thrilled with the outcome and would definitely recommend Northwood Agency to anyone looking for a reputable and reliable letting agency. Thank you, Clare, and the entire Northwood team, for making our moving experience so smooth and stress-free!

Dr · 6 February 2025

★★★★★ 5/5

allAgents

"We are so lucky and..."

We are so lucky and appreciative of all the help we are given by the northwood team. Especially Leah who is forever going above and beyond us. The past 2 years we have had to contact Leah more often than previous years and she has been a breath of fresh air and helps with politeness and professionalism. We appreciate you Leah. thank you x

Poppy-Ann · 22 June 2025

★★★★★ 5/5

Google

I Have been renting with Northwood over 10 years now and I cannot fault them. Particularly Leah who I go to with any of my maintenance issues as she has always been very quick to get things resolved and will go above and beyond.

Kimberley · 4 December 2025

★★★★★ 5/5

Google

We have rented with Northwood for the last 10 years and I personally think they are brilliant. Id like to personally mention and thank Leah who is forever going above and beyond to help us and nothing is too much hassle. She is a credit to the company. X x

Poppy-Ann · 10 July 2025

★★★★★ 5/5

Google

Really happy with the support that Northwood provides as a letting agent. Any issues with the property have been dealt with promptly and to a high standard. There is always great communication from the agents when I need their help and my move in process went very smoothly including all the paperwork. I feel like I can really trust my Landlord and Northwood.

Jemima · 16 December 2025

★★★★★ 5/5

Google

I had the pleasure of being a tenant with Northwood for over three years, and I am incredibly satisfied with their exceptional service. Fiona, one of their dedicated team members, deserves special recognition for going above and beyond to ensure my experience was outstanding. Her professionalism, expertise, and personalized approach made a significant impact on my tenancy. From the beginning, Fiona's professionalism and expertise were evident. She guided me through the entire process, promptly addressing my queries and providing valuable insights. Her extensive knowledge of the rental market and attention to detail gave me confidence and reassurance throughout my tenancy. Fiona's excellent communication skills were also remarkable. She kept me informed about updates, maintenance requests, and any changes in the property, always responding promptly to my emails and calls. Her dedication to finding the perfect home for me, tailored to my needs and preferences, made the entire process smooth and stress-free. Furthermore, Fiona and the Northwood team handled maintenance and repair issues swiftly and efficiently. Whether it was a minor repair or a more significant concern, Fiona ensured that the necessary action was taken promptly, minimizing any inconvenience I may have faced. This level of responsiveness and commitment to tenant satisfaction was truly commendable. In conclusion, my experience as a tenant with Northwood was exceptional, thanks to Fiona's unwavering support and professionalism. I highly recommend Northwood to anyone seeking a reliable and trustworthy letting agency. Their personalized service, excellent communication, and timely maintenance make them stand out in the industry. I am grateful to Fiona for making my time as a tenant enjoyable and stress-free.

Jem · 1 January 2024

★★★★★ 5/5

Google

We are new landlords to Northwood, Eastbourne and we have been delighted with the friendly, prompt and personal service with our fully managed property. A special big thank you to Leah Dobson and Alex Mills.

Diane · 1 October 2025

★★★★★ 5/5

Google

5/5 Stars I'd highly recommend Clare Grimason, from Northwood Eastbourne. She is exceptional. She provided excellent service throughout the entire process. Clare was professional, friendly, and responsive. She handled every aspect of the transaction with ease, from contracts to viewings and move-in. Her communication was timely and reassuring, making me feel confident and at ease. Thanks a lots and lots and lots Clare! God bless you.xx

Liberty · 1 July 2024

★★★★★ 5/5

allAgents

"Northwood in Eastbourne have..."

Northwood in Eastbourne have been superb! I've used them the last 10 years on my rental properties and they always go the extra mile. Phil and Clare have been utterly awesome on the latest rental. Great communication, always friendly and helpful. Fully recommend.

Karen · 22 May 2025

★★★★★ 5/5

Google

Phillip has been extremely helpful and a great communicator throughout the buying process. He was able to answer every question we had during our viewing and went above and beyond with his local knowledge. Without a doubt one of the best estate agents I have come across. I would highly recommend Northwood Eastbourne because of Phillips professionalism.

Niall · 8 November 2024

★★★★★ 5/5

Google

This is review for Chris Smith at Northwood Eastbourne. Chris just run property inspection at property where I live which is now for many years. Chris is always attentive, professional, paying attention to details within property and asks if there are any issues to be resolved. Chris always reports to the landlord and would support sorting any issues. It’s been pleasure to meet him and supporting within property.

Guna · 5 April 2024

★★★★★ 5/5

Google

Thank you Rachel for many years of your professional service from you as a big part of the maintenance team. you have been so helpful in many ways from forwarding work to us and sorting prompt responses when needed. many thanks from all at newdec decorators keep up the good work 👍

Darren · 17 December 2025

★★★★★ 5/5

Google

Just wonted to say how helpful the staff are at the Eastbourne branch of Northwood, Especially Leah Dobson, Who has recently gone out her way to help me, Which is very much appreciated, Thank you Leah Best wishes Annie 😊

Annie · 20 May 2025

★★★★★ 5/5

Google

Clare is very easy and friendly to deal with and extremely fast to respond. We've dealt with numerous members of the team who have also been great and have stepped in when required or in Clares absence to help and make sure any queries we have are resolved ASAP. Any issues with the flat get dealt with promptly and we've never felt as though we are waiting on them for anything.

Tom · 1 January 2024

★★★★★ 5/5

Google

An all round excellent service from start to finish. The staff especially Andrew who was my agent went above and beyond to make sure that we completed on time. He was highly professional, helpful and friendly. He was great at responding to my calls and emails. I am very grateful for all the help and assistance I received. Usually buying a property can be slow and stressful. But the company made the whole process slow smoothly and be stress free. I would definitely use Northwood in the future and I would highly recommend them to anyone else looking to buy a property.

Naome · 1 January 2023

★★★★★ 5/5

Google

Leah has been great helping us find a home, thank you!

Katie · 13 December 2025

★★★★★ 5/5

allAgents

"Great service -..."

Leah has always provided a high quality and prompt service. I recommend Northwood Eastbourne as my experience has been great - with courtesy and professionalism.

Matt · 12 June 2025

★★★★★ 5/5

Direct reviews

Phillip Barron was the sale negotiator thruout the purchase of my flat. He was very knowledgeable, his input of good customer care skills puts buyers like us at ease. He has done everything in his power n over the top for us to see this exchange of contract n completion which we are enormously grateful . Without his multiple skills I would have pulled out of the deal earlier n look elsewhere. He has a charming soothing personality . Northwood estate agent is lucky to have a staff who possess multiple skills of high standard n integrity. Well done Phillip !

Lynette · 22 June 2024

★★★★★ 5/5

Google

Thanks to Leah at Northwood for a good experience around conducting and reporting back on a property inspection and for being helpful and efficient with the follow up.

Clarke · 1 April 2025

★★★★★ 5/5

Google

Luna has been very helpful with two recent minor concerns. I am happy with the high level of customer service, courteousness, prompt responses and follow ups.

Deidre · 1 April 2025

★★★★★ 5/5

Google

Quite honestly the best estate agent I have dealt with in Eastbourne. Professional, excellent customer service, and no problem sending out a team member to show me how to get the hot water to work. Even the utilities were all done online.

Ruth · 4 August 2024

★★★★★ 5/5

Google

Leah Dobson at Northwood Estate agents dealt with the financial securing of a new rental property for us. She was professional, courteous and empathetic when proceedings hit a bump in the road. She did her best to always find a solution where there was one to be found.

Nicola · 11 December 2025

★★★★★ 5/5

Direct reviews

What a great call I just had, ILeah Dobson was going into it thinking the worst and panicking. Then I spoke to lovely young woman called Leah and immediately was put at ease. Leah understood what I was on about as I have trouble navigating these things myself she then helped me through everything. She was fantastic. Now hopefully I'll hear back about the property soon. Thankyou

Darren · 17 October 2024