Trusted Agent profile · Eastbourne

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Northwood Eastbourne reviews

4.8

★★★★★ Excellent

554 reviews across 4 platforms

81-83 South Street, Eastbourne, BN21 4LR

Part of Northwood, see every office.

Northwood's office in Eastbourne, at 81-83 South Street, is rated 4.8 out of 5 across 554 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Direct reviews logo

4.9 / 5

333

Reviews on Direct reviews

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Eastbourne

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true “let it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

My experience with Northwood has been excellent so far. They expertly facilitated my move at very short notice, communicate efficiently and are a friendly team. My queries have been answered/actioned quickly, and I feel that I am in safe hands.

Thomas · 1 January 2023

Agent replied · 31 December 2024

Thomas, thank you for your 5-star review of Northwood Eastbourne, we hope that everything continues well for you.

5/5

Direct reviews

Chris is very polite and helpful

Alison · 31 March 2024

5/5

Google

A hard-working team. Kay and staff communicate promptly and effectively and, I feel, do their best for me as a tenant in less than ideal times.

John · 1 January 2024

Agent replied · 31 December 2024

Thank you John for taking the time to review Northwood Eastbourne, your feedback is appreciated.

5/5

Direct reviews

Absolutely amazing from the start,Claire and the team have offered support and knowledge all the way.

Sam · 28 July 2023

5/5

Direct reviews

I am extremely pleased and satisfied with the service provided by Kay. I have complete confidence in her and know that when issues or inspections occur, Kay will automatically deal with them and advise me accordingly. I feel she looks out for both mine and my tenants interests ensuring a smooth and happy relationship.

Sue · 17 March 2024

5/5

Direct reviews

The fault reported was dealt with quickly but Luna, although the contractor wasn't quite as good, forgetting that they had booked an appointment, resulting in me wasting 2 hours waiting., but Luna chased it up and the fault was fixed.

Adrian · 13 November 2024

5/5

Google

A very friendly, helpful agency who always respond quickly to any enquiry you may have. Couldn't fault their service or their staff.

Alice · 6 March 2024

Agent replied · 31 December 2024

Thank you Alice for your 5-star review of Northwood Eastbourne. Your feedback is appreciated.

5/5

Direct reviews

Jessica was a superstar and handled everything for us. Managed to get us into our perfect house. All stress free. Everyone at Northwood was super helpful. Many thanks

Sina · 29 April 2022

5/5

Direct reviews

Kirsty was very helpful from start to finish. She was prompt in her email responses and provided clarifications where necessary. Thanks Kirsty. Thanks Northwood.

Okechukwu · 18 October 2022

5/5

Direct reviews

I have been using Northwood Eastbourne for many years. They have always been very efficient in everything that they have done for us. I would highly recommend them.

Kevin · 5 April 2022

5/5

Direct reviews

Jenni is and has been an absolute pleasure working with. Polite and thorough at her job.

Lee · 20 June 2023

5/5

Google

A fantastic experience from start to finish. The team were always at hand to answer my queries. They arranged a quick sale and I was very pleased with the final sale price. I’d happily use Northwood again.

Peter · 1 January 2023

Agent replied · 31 December 2024

Hi Peter, thank you for your kind comments. We are pleased you were happy with the service you received from Northwood and we look forward to helping you again in the future.

5/5

allAgents

"Helpful and..."

Leah and Phillip have been very helpful in sorting out some boiler issues at the house we rent out in the UK, which is essential us as we live abroad.

David · 2 March 2025

5/5

Direct reviews

Northwood have been brilliant for last 2 years real shame having to leave property due to owners selling Carolyn has been excellent all along from start to finish

Yvonne · 31 January 2022

5/5

Direct reviews

The staff at Northwood are very proffesional and efficient. I have recently being dealing with Leah who has kept me updated on all matters relating to my rental flat, and I should also mention Luna who has provided excellent advice and feedback.

Joseph · 7 September 2024

5/5

Direct reviews

Kirsty was quick to reply to a request for references today despite her heavy work load.Thank you.

Patrizia · 27 March 2023

5/5

Google

I have nothing but good things to say about Northwood! The girls are so friendly, helpful & have gone above and beyond for us since we moved in! Never have any problems, although they’re super quick to sort issues and answer any queries. Very pleased as always 😊😊 …

Lola · 1 January 2021

Agent replied · 31 December 2024

Lola Whittaker, we really appreciate your feedback!

5/5

Direct reviews

Reported a fault to Leah and she dealt with it very quickly! It is great to see the speed of response, but also the effort to keep me up to date with the detail of the progress. I value Northwood a lot.

Michael · 12 August 2024

5/5

Direct reviews

Jessica is a lovely person to deal with and lesions to me and does her best to sort whatever needs to be sorted out

Pamela · 6 May 2022

5/5

Direct reviews

Jessica has been a godsend. Nothing is to much trouble she is always helpful and patient guiding us through all the processes. A pleasure to do business with.

Catherine · 13 September 2021

5/5

Google

I have been renting via Northwood for just over 2 years now. The staff there have always been friendly and easy to deal with. Any questions I have had have always been answered promptly and effectively. I would highly recommend them as an agent. :)PositiveResponsiveness, Quality, Professionalism

Sarah · 1 January 2021

Agent replied · 31 December 2024

Hi Sarah Widdas, thank you so much for your positive comments about Northwood Eastbourne! We hope to be of service to you again in the future. Best wishes, Northwood Eastbourne

5/5

Direct reviews

Claire has been very kimd and responsive to my request. Thank you.

Jennifer · 24 June 2023

5/5

Direct reviews

All staff are very friendly, helpful and professional. Alex is a very lovely person and very thoughtful. Nothing bad to say only good things!!!

Ruben · 31 March 2022

5/5

Google

Really enjoyed being with Northwood for many years, always efficient and helpful if you have any issues with your house. I would strongly recommend being with them. Great management, always attentive and resourceful.

Latifah · 1 January 2023

Agent replied · 31 December 2024

Hi Latifah, thank you for your positive review of Northwood Eastbourne. Your comments are appreciated.

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