Trusted Agent profile Β· Eastbourne

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Northwood Eastbourne reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

550 reviews across 4 platforms

81-83 South Street, Eastbourne, BN21 4LR

Part of Northwood, see every office.

Northwood's office in Eastbourne, at 81-83 South Street, is rated 4.8 out of 5 across 550 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Direct reviews logo

4.9 / 5

333

Reviews on Direct reviews

This office

allAgents logo

26

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Eastbourne

Welcome to Northwood Eastbourne Estate and Lettings Agency, the place to go for hassle-free renting, buying, or selling. If you’re a prospective landlord, vendor, tenant, or purchaser looking for a team of local experts who care, look no further! Our office in Eastbourne offers the unique Guaranteed Rent scheme for landlords looking for a true β€œlet it and forget it” service. We also offer a range of options for landlords including, Tenant Find, Rent Collection, Fully Managed as well as our distinctive Guaranteed Rent scheme. If you have a property in Eastbourne and surrounding areas within the East Sussex area, contact us today. If you are looking to sell we listen and work with you to choose the right selling package that will get you the best possible price, in the fastest possible time, and in the most efficient and stress-free manner, all at very competitive rates. We offer packages that include professional photographs, floor plans, and video tours alongside continuous marketing through several internet portals, including Rightmove, to enhance your property particulars. With our teams’ knowledge of Eastbourne and surrounding areas within East Sussex, we aim to provide you with a level of service that outweighs our competition. To arrange a free, no-obligation market appraisal without the hard sell, contact our team of estate agents in Eastbourne. We are proud to have Client Money Protection in place which is administered by Propertymark. We are a member of the redress scheme administered by the Property Ombudsman.

Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Direct reviews

When visiting my home, Chris Smith the Property Inspector for Northwood was courteous, professional in the way he handled the small issues I had with the property and also extremely helpful. It's never easy having someone looking around your home but Chris made me feel at ease. 5 stars

DAVID Β· 28 February 2024

5/5

Direct reviews

Northwood have been one of the best estate agents I???ve been with. They always try and accommodate your needs as a tenant and I???ll forever be grateful that when the property I was in was sold, they made sure that they kept me here and were always really understanding to my personal situation knowing this home has given me and my children upmost stability. Thank you to the team at Northwood and especially Andrew.

Tanya Β· 28 October 2021

5/5

Direct reviews

Thanks to their swift action, the whole issue was resolved in no time, saving me from unnecessary inconvenience. I highly recommend Leah Dobson and the team at Northwood, for their excellent service and dedication to their tenants.

Corina Β· 17 September 2024

5/5

Google

Leah has been super helpful

Anna Β· 4 September 2024

Agent replied Β· 31 December 2024

Thank you Anna for taking the time to review Northwood Eastbourne and Leah.

5/5

Direct reviews

Apologies for how that last review turned out I messed it up a little. Just to be clear Leah Dobson was amazing and helped me through everything with ease. I really appreciate her help

Darren Β· 17 October 2024

5/5

Direct reviews

Very Very Very Helpful, Speedy Processing and we finally found the home we were looking for that too in a Flash speed. Thank You Northwood, Highly Recommended agency. Especially Clare Grimason, she assisted me with the documents and payment, Can't express how helpful she was. Will recommend Northwood to my friends looking for properties :) 5/5 rating.

Sachin Β· 22 June 2023

5/5

Google

Looking to relocate to Eastbourne. I contacted Northwood and enquired on properties in the area. The person I spoke to was really knowledgeable and extremely helpful. Great customer service.

Mike Β· 8 February 2023

Agent replied Β· 7 February 2025

Thank you Mike for taking the time to leave us some feedback. Your comments are appreciated.

5/5

Google

All the girls are very helpful and professional, always open to help even if you have loads of questions. I would definitely recommend northwood Eastbourne. Thank you all so very much for getting my new perfect home. Kind regards Danny Sinclair.PositiveResponsiveness, Quality, Professionalism

Danny Β· 1 January 2021

Agent replied Β· 31 December 2024

Hi Danny Sinclair! We're so happy we were able to help you out and are looking forward to having a great agent/tenant relationship with you. Thanks again for taking the time to leave us this information about your recent visit.

5/5

Google

Highly recommended. We put an enquiry in and the team were extremely professional and helpful. Everything was explained very clearly and we were offered different properties to look at.

Mark Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Mark, thank you for taking the time to write a review of Northwood Eastbourne. Your comments and 5-star review are appreciated.

5/5

Google

I am extremely pleased and satisfied with the service provided by Kay. She is professional and friendly. I have complete confidence in her and know that when issues or inspections occur, Kay will automatically deal with them and advise me accordingly. I feel she looks out for both mine and my tenants interests ensuring a smooth and happpyy relationship.

Sue Β· 5 April 2024

Agent replied Β· 31 December 2024

Hi Sue, thank you for your 5-star review of Northwood Eastbourne and Kay. Your feedback is very much appreciated.

5/5

Google

Just became my letting agent..popped in to request certain paperwork and was dealt with immediately...very friendly and approachable staff....😊 …

Craig Β· 24 September 2025

Agent replied Β· 9 October 2025

Dear Craig, Thank you so much for sharing your positive experience with us! We're delighted to hear that our team was able to assist you promptly and with the friendliness we strive for. Welcome to our agency; we're here whenever you need us and look forward to our continued relationship. Warm regards, Northwood Eastbourne

5/5

Google

Excellent, Holly kept me informed and responded quickly to my requests. Easy to deal with.

Erica Β· 1 January 2024

Agent replied Β· 31 December 2024

Hi Erica, thank you for taking the time to review Northwood Eastbourne, We'll make sure your comments are passed on to Holly.

5/5

Google

Jess has been really helpful and kind throughout the whole process always replying to my messages quickly I am very happy with the service I received 😁 …

Sadie Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you Sadie for your 5-star review of Northwood.

5/5

Direct reviews

Jenni has been organised, professional and extremely supportive throughout her entire time of maintenance. She has really helped us out a lot. This is my first time renting and had just moved out, she has made the entire process a lot easier and relieved our anxieties when things in the house have gone wrong, I can???t thank her enough.

Carmen Β· 23 January 2023

5/5

Google

My experience with Northwood has been nothing but flawless and professional. From the day I had my viewing till today, exactly a year after I moved into my flat. I had an inspection yesterday, which was handled by a man named Chris. He's a very friendly man with a welcoming approach. I would definitely recommend renting with Northwood

STATICXLPA7X Β· 6 March 2024

Agent replied Β· 31 December 2024

Thank you for your 5-star review of Northwood Eastbourne and Chris. Your feedback is appreciated.

5/5

Yell

Excellent!

I initially made contact with Northwood to learn more about their Guaranteed Rental Income scheme, having heard their advert "all the time" on the radio! As the scheme "Does what it says on the tin" I initially placed one of my properties with them but was so pleased with the excellent service I later placed my other properties with Eastbourne as and when they became available. The team in Eastbourne have all been very helpful and professional, nothing seems too much trouble for them. Now they have sold my portfolio to other landlords as I'm emigrating. Thanks Northwood!

IMasters Β· 16 January 2015

5/5

Google

Excellent service Philip Barron made the process very easy and efficient πŸ‘πŸΎ …

Shakila Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you, Shakila for your 5-star review of Northwood Eastbourne.

5/5

Google

They are always very helpful and always respond when i need to ask or adjust any appointments i have.

Mark Β· 28 August 2025

Agent replied Β· 9 October 2025

Dear Mark, Thank you for your glowing review! We're delighted to hear about your positive experience with our responsive and accommodating service. Your satisfaction is our top priority, and we look forward to assisting you with any future appointments or queries.

5/5

Google

Lovely staff, good estate and letting agents

Sharon Β· 12 December 2025

Agent replied Β· 14 December 2025

Hi Sharon, thank you for your 5-star review. Your feedback is really appreciated.

5/5

Direct reviews

On his inspection of my flat this week, Chris was thorough but efficient, friendly and respectful, and it seemed that things were being noted fully and immediately as necessary, so very happy with his visit

Brian Β· 18 May 2024

5/5

Direct reviews

I just wanted to leave a note to say how helpful Claire has been for us - we are tenants who rent through Northwood, and Claire helped us sort several issues promptly and kept us regularly updated. Thank you Claire!

Tom Β· 9 February 2024

5/5

Direct reviews

Thank you to Kay and Holly! First few weeks in my new home a difficult time for all thanks to a moody boiler! Kay and Holly's perseverance has been tested to the max but has finally paid off. My gratitude to you both guys ????????

Cliff Β· 14 October 2023

5/5

allAgents

Having rented through

Having rented through Northwood for several years I have always found the Eastbourne office team to provide a friendly, helpful and efficient service. Thanks especially to Clare Grimason for your ongoing assistance.

Nathan Β· 8 July 2024

5/5

allAgents

"Having rented through..."

Having rented through Northwood for several years I have always found the Eastbourne office team to provide a friendly, helpful and efficient service. Thanks especially to Clare Grimason for your ongoing assistance.

NMc Β· 8 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Eastbourne

How many reviews does Northwood Eastbourne have?

Northwood's Eastbourne office has 550 reviews across four platforms: 189 on Google, 2 on Yell, 333 on Direct reviews, 26 on allAgents.

What is Northwood Eastbourne's rating?

Northwood Eastbourne is rated 4.8 out of 5 across all 550 reviews, and 4.5 out of 5 on Google from 189 reviews.

Where is Northwood's Eastbourne office?

Northwood Eastbourne, 81-83 South Street, Eastbourne, BN21 4LR.

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